Richard York
Richard York at Showcase Honda

Richard York

Service Advisor

Showcase Honda

1333 East Camelback Rd
Phoenix, AZ 85014

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4.7
270 Reviews
4.7

270 Reviews

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270 Reviews of Richard York

July 23, 2026

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Employee Rating

Always willing to squeeze me in here my sad tale, and fix my problems with my car More

by LAURAGIBSONAZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Devin Suzuki

July 09, 2026

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Employee Rating

You guys always take great care of me. Richard is amazing James has always taken very good care of my car I always feel like I'm in good hands. I love the service at showcase Honda More

by TANDREACHI
Recommend Dealer
Yes

Other Employees Tagged: Richard York

Jul 15, 2026

Showcase Honda responded

We are grateful for the kind words and for taking the time to share your experience with us. It means a great deal to know that Richard and James have consistently made you feel well cared for. Building that kind of trust with our customers is something we genuinely value, and it is wonderful to hear that it comes through in every visit. We look forward to continuing to take great care of you for many years to come.

July 07, 2026

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Always get the best customer service from Richard York. He makes the service experience pleasurable. More

by DONEV1049
Recommend Dealer
Yes

Other Employees Tagged: Richard York

Jul 10, 2026

Showcase Honda responded

Thank you for sharing such kind words about your experience with Richard. It is truly wonderful to hear that he consistently makes your visits enjoyable and that you feel well taken care of each time you come in. We are proud to have team members who genuinely care about the people they serve, and your recognition means a great deal to us. We look forward to continuing to provide you with that same level of service on every visit.

June 25, 2026

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Our guy was great explaining everything and listening to what we wanted it was awesome More

by BJEFFER.323
Service Price Transparency
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Recommend Dealer
Yes
Jun 26, 2026

Showcase Honda responded

We are absolutely thrilled to hear that your experience with our team was so positive! It means a great deal to us when our team members take the time to truly listen and communicate clearly, and we are glad that came through during your visit. Thank you for sharing this with us. Feedback like yours is what keeps us motivated to deliver the best experience possible.

June 21, 2026

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Employee Rating

Your oil changes are the most basic now. i used to get a car wash and fluids topped off before. And prices just keep going up. More

by Josie
Recommend Dealer
No

Other Employees Tagged: Richard York

Jun 24, 2026

Showcase Honda responded

We are disappointed to hear about your experience regarding your recent service visit and the concerns you’ve described with the services provided and pricing. We strive to deliver value, quality service, and a positive experience for every customer. We appreciate the opportunity to review your concerns. Please contact Sean Hoopes, our Service Director, at 602-274-3800.

May 22, 2026

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This is the third time we've purchased a vehicle from this dealership. Very quick and professional. More

by bettybmoreno43
Service Price Transparency
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Recommend Dealer
Yes
May 27, 2026

Showcase Honda responded

We are overjoyed to hear about your continued trust in our team and services! Having you return for your third vehicle purchase truly means the world to us, and we're thrilled that you found our process quick and professional once again. Your loyalty as a customer is incredibly valuable to us, and we're honored that Showcase Honda has been your choice for multiple vehicle purchases. Thank you for taking the time to share your positive experience - it motivates our entire team to continue delivering the exceptional service you've come to expect.

May 20, 2026

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Fast, easy, and great customer service. They got my oil change done quickly and everything went smoothly. More

by Brittnigist
Recommend Dealer
Yes

Other Employees Tagged: Richard York

May 21, 2026

Showcase Honda responded

Thank you for sharing your positive experience with our service team. We're delighted to hear that your oil change was completed efficiently and that you found our customer service to be exceptional. It's wonderful to know that your visit went seamlessly from start to finish. Your feedback about our quick and smooth service means a great deal to us at Showcase Honda, and we truly appreciate you taking the time to share your thoughts. We look forward to serving you again in the future.

May 17, 2026

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Employee Rating

Richard is excellent. He is knowledgeable, and has a lovely manner. He makes one feel special. He is thoroughly involved and always wants to do his best for his clients More

by FIRITO52
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roscoe Gist, Jerry Green

May 18, 2026

Showcase Honda responded

We are thrilled to hear about your wonderful experience with Richard! Your kind words about his knowledge and lovely manner truly mean a lot to us. It's fantastic to know that he made you feel special and that his dedication to doing his best for clients like you really shines through. We're grateful for team members who work with such kindness and commitment. Richard will be delighted to hear that his hard work has made such a positive impact on your experience at Showcase Honda!

May 15, 2026

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Employee Rating

Kept me informed of what was needed to keep my 2016 Honda Fit well maintained More

by BPFILE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 18, 2026

Showcase Honda responded

We are pleased to hear that our team kept you well-informed about the maintenance needs for your Honda Fit. Providing clear communication about what your vehicle requires is something we take pride in, and we're delighted that this approach helped you keep your 2016 Honda Fit running smoothly. Your feedback reinforces our commitment to transparency and thorough service for every customer who trusts us with their vehicle care.

May 13, 2026

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Employee Rating

Richard York is a wonderful person to work with and he has always been my families go to person in the Service Department at Showcase Honda. More

by REANNA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 18, 2026

Showcase Honda responded

Thank you for sharing your wonderful experience with our service team. It means so much to hear that you have found someone you can consistently rely on for your family's automotive needs. Having a trusted person in our Service Department who provides exceptional care is exactly what we strive for at Showcase Honda. Your loyalty and confidence in our team truly makes our day, and we appreciate you taking the time to recognize the outstanding service you have received.

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