Richard York
Richard York at Showcase Honda

Richard York

Service Advisor

Showcase Honda

1333 East Camelback Rd
Phoenix, AZ 85014

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4.8
254 Reviews
4.8

254 Reviews

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254 Reviews of Richard York

May 02, 2026

Dealership Rating
Employee Rating

Richard is gracious, knowledgeable, and pleasantly quick. All staff I encountered were very pleasant and helpful. The campus is well-organized-- it even has a well-marked spot for ride share pickup. More

by KEBBA
Service Price Transparency
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Recommend Dealer
Yes

May 01, 2026

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Very polite service department. Kept me informed every step of the service. Very professional, courteous. More

by KTAULLI
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: James Birchman

April 29, 2026

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Richard was extremely helpful. Got in and out quickly. Waiting room was clean and had everything I needed. More

by Marcusmailsu
Service Price Transparency
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Recommend Dealer
Yes
Apr 30, 2026

Showcase Honda responded

We are pleased to hear about your positive experience with our service team. It's wonderful that you found our staff member so helpful and that we were able to take care of your needs efficiently. We take pride in maintaining a comfortable and well-equipped waiting area for our customers, and we're glad it met your expectations. Thank you for choosing Showcase Honda and for taking the time to share your feedback.

April 28, 2026

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Friendly, knowledgeable, and timely. Always have a good experience with every service visit. Would recommend More

by Amy
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Austin Czerwinski

Apr 29, 2026

Showcase Honda responded

We are thrilled to hear about your positive experience with our service team. Your feedback about our friendly and knowledgeable staff means so much to us. We're delighted that your visits are consistently handled in a prompt manner and that you feel confident recommending Showcase Honda to others. We truly appreciate customers like you, Amy, and look forward to continuing to provide you with excellent service for all your automotive needs.

March 25, 2026

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Incredibly helpful and amazing customer service. What a great place to go. My issue with my car was completed efficiently and perfectly. More

by Lori
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Recommend Dealer
Yes
Mar 31, 2026

Showcase Honda responded

Your positive feedback about our helpful team and amazing customer service truly means the world to us at Showcase Honda. We're thrilled to hear that your visit was such a positive experience and that we could efficiently resolve your car issue to your complete satisfaction. Knowing that you found us to be a great place for automotive service reinforces our commitment to providing exceptional care for every customer who walks through our doors. We look forward to continuing to serve you with the same level of excellence in the future.

March 24, 2026

Dealership Rating
Employee Rating

Richard was very helpful and found a deal so I could even get my service and the next one free! Quick, efficient and friendly. Would come back More

by JOSIE.WESTHOFF
Recommend Dealer
Yes

Other Employees Tagged: Richard York

Mar 31, 2026

Showcase Honda responded

We greatly appreciate your feedback about your service experience with us. It's wonderful to hear that Richard provided such helpful assistance and was able to find you a great deal that included your current service plus the next one at no cost. We're pleased that you found the service to be quick and efficient while maintaining a friendly atmosphere. Your positive experience and willingness to return means a lot to our team.

March 06, 2026

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Pleasant and easy transaction! Professional, imformative and I felt so comfortable. Thank you very much! More

by bettyandboys
Service Price Transparency
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Recommend Dealer
Yes
Mar 11, 2026

Showcase Honda responded

Thank you for sharing your wonderful feedback about your experience with us. We're delighted to hear that your transaction went smoothly and that you found our team to be knowledgeable and welcoming. Creating a comfortable environment where our customers feel at ease is something we strive for every day. Your kind words about the professional service you received truly mean a lot to our entire team. We appreciate you taking the time to share your positive experience and look forward to serving you again in the future.

March 02, 2026

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Richard always makes my experience here great! He remembers me and keeps fun a light conversations in my time. More

by jtkline
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Recommend Dealer
Yes

Other Employees Tagged: Devin Suzuki

Mar 06, 2026

Showcase Honda responded

We are ecstatic to hear about your wonderful experiences with us! It sounds like Richard truly makes each visit memorable by building that personal connection and keeping things enjoyable with great conversation. We deeply value team members who remember our customers and create such a welcoming atmosphere. Your kind words about the engaging and fun interactions you have during your visits mean so much to us. Thank you for taking the time to share this feedback about the excellent service you received!

February 25, 2026

Dealership Rating
Employee Rating

Prompt and professional. Car is ready when promised and work is done correctly. Courteous and friendly. More

by IHATE2PUTT
Recommend Dealer
Yes

Other Employees Tagged: Richard York

Feb 26, 2026

Showcase Honda responded

Thank you for your positive feedback! We're pleased that our team delivered quality work on schedule and provided the courteous, professional service you experienced. Your review means a great deal to us at Showcase Honda.

February 15, 2026

Dealership Rating
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Great customer service. Friendly representatives, direct and honest. Would recommend Showcase to anyone who’s looking for a vehicle or to service it. More

by tj48
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Feb 17, 2026

Showcase Honda responded

Thank you for sharing your wonderful experience! We're delighted you found our representatives helpful and straightforward. Your recommendation of Showcase to others means so much to us.

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