Richard York
Richard York at Showcase Honda

Richard York

Service Advisor

Showcase Honda

1333 East Camelback Rd
Phoenix, AZ 85014

Contact Me
4.8
268 Reviews
4.8

268 Reviews

Write a Review

268 Reviews of Richard York

June 25, 2026

Dealership Rating
Employee Rating

Our guy was great explaining everything and listening to what we wanted it was awesome More

by BJEFFER.323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 26, 2026

Showcase Honda responded

We are absolutely thrilled to hear that your experience with our team was so positive! It means a great deal to us when our team members take the time to truly listen and communicate clearly, and we are glad that came through during your visit. Thank you for sharing this with us. Feedback like yours is what keeps us motivated to deliver the best experience possible.

June 21, 2026

Dealership Rating
Employee Rating

Your oil changes are the most basic now. i used to get a car wash and fluids topped off before. And prices just keep going up. More

by Josie
Recommend Dealer
No

Other Employees Tagged: Richard York

Jun 24, 2026

Showcase Honda responded

We are disappointed to hear about your experience regarding your recent service visit and the concerns you’ve described with the services provided and pricing. We strive to deliver value, quality service, and a positive experience for every customer. We appreciate the opportunity to review your concerns. Please contact Sean Hoopes, our Service Director, at 602-274-3800.

June 14, 2026

Dealership Rating
Employee Rating

Nicholas and Donna were great to work with would recommend them to everyone. They helped me get into the vehicle I wanted and we negotiated a great deal More

by HORACIOCABADAS
Recommend Dealer
Yes

Other Employees Tagged: Richard York

Jun 16, 2026

Showcase Honda responded

We are thrilled to hear about your wonderful experience with our team! It is truly rewarding to know that you felt supported throughout the process and that we were able to help you get into the vehicle you wanted at a deal you are happy with. Thank you for taking the time to share this feedback and for recommending us to others — that means the world to us. We look forward to being here for you whenever you need us in the future!

May 22, 2026

Dealership Rating
Employee Rating

This is the third time we've purchased a vehicle from this dealership. Very quick and professional. More

by bettybmoreno43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 27, 2026

Showcase Honda responded

We are overjoyed to hear about your continued trust in our team and services! Having you return for your third vehicle purchase truly means the world to us, and we're thrilled that you found our process quick and professional once again. Your loyalty as a customer is incredibly valuable to us, and we're honored that Showcase Honda has been your choice for multiple vehicle purchases. Thank you for taking the time to share your positive experience - it motivates our entire team to continue delivering the exceptional service you've come to expect.

May 20, 2026

Dealership Rating
Employee Rating

Fast, easy, and great customer service. They got my oil change done quickly and everything went smoothly. More

by Brittnigist
Recommend Dealer
Yes

Other Employees Tagged: Richard York

May 21, 2026

Showcase Honda responded

Thank you for sharing your positive experience with our service team. We're delighted to hear that your oil change was completed efficiently and that you found our customer service to be exceptional. It's wonderful to know that your visit went seamlessly from start to finish. Your feedback about our quick and smooth service means a great deal to us at Showcase Honda, and we truly appreciate you taking the time to share your thoughts. We look forward to serving you again in the future.

May 17, 2026

Dealership Rating
Employee Rating

Richard is excellent. He is knowledgeable, and has a lovely manner. He makes one feel special. He is thoroughly involved and always wants to do his best for his clients More

by FIRITO52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roscoe Gist, Jerry Green

May 18, 2026

Showcase Honda responded

We are thrilled to hear about your wonderful experience with Richard! Your kind words about his knowledge and lovely manner truly mean a lot to us. It's fantastic to know that he made you feel special and that his dedication to doing his best for clients like you really shines through. We're grateful for team members who work with such kindness and commitment. Richard will be delighted to hear that his hard work has made such a positive impact on your experience at Showcase Honda!

May 15, 2026

Dealership Rating
Employee Rating

Kept me informed of what was needed to keep my 2016 Honda Fit well maintained More

by BPFILE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 18, 2026

Showcase Honda responded

We are pleased to hear that our team kept you well-informed about the maintenance needs for your Honda Fit. Providing clear communication about what your vehicle requires is something we take pride in, and we're delighted that this approach helped you keep your 2016 Honda Fit running smoothly. Your feedback reinforces our commitment to transparency and thorough service for every customer who trusts us with their vehicle care.

May 13, 2026

Dealership Rating
Employee Rating

Richard York is a wonderful person to work with and he has always been my families go to person in the Service Department at Showcase Honda. More

by REANNA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 18, 2026

Showcase Honda responded

Thank you for sharing your wonderful experience with our service team. It means so much to hear that you have found someone you can consistently rely on for your family's automotive needs. Having a trusted person in our Service Department who provides exceptional care is exactly what we strive for at Showcase Honda. Your loyalty and confidence in our team truly makes our day, and we appreciate you taking the time to recognize the outstanding service you have received.

May 10, 2026

Dealership Rating
Employee Rating

Service dept not as good as it used to be. Got no verbal report on findings before we left just handed paperwork paid and was sent on our way. Not use to this type of service at Showcase, neve More

by CRJRAZO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 18, 2026

Showcase Honda responded

We are disappointed to hear about your recent experience and understand the importance of clear communication and a more personal, informative service process. We recognize how changes in interaction style and delivery of service updates can impact overall customer satisfaction. We remain committed to maintaining consistent communication and a high standard of customer care during every visit. Please contact Sean Hoopes, our Service Director, at 602-274-3800 for assistance.

May 09, 2026

Dealership Rating
Employee Rating

Everyone i had contact with was polite, professional, and friendly. The service was excellent and had a great outcome. I would recommend this Honda dealer to anyone who needs service More

by FRANKIECHRISTOPHER6294
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 18, 2026

Showcase Honda responded

Thank you for your wonderful feedback about your experience with our team. We are pleased to hear that our staff provided you with the polite and professional service you deserved. Your kind words about the excellent service and positive results mean so much to us. We truly appreciate you taking the time to recommend Showcase Honda to others who may need automotive service. Your trust in our dealership is something we value greatly.

1
...

Dealership Inventory (396 Vehicles)

used 2024 Honda Civic car, priced at $33,597
2024 Honda Civic
used
Gray exterior
CVT
Front-wheel Drive
new 2026 Honda CR-V Hybrid car, priced at $40,564
2026 Honda CR-V Hybrid
new
Solar Silver exterior
CVT
All-wheel Drive
used 2024 Ram 2500 car, priced at $63,597
2024 Ram 2500
used
Diamond Black Crystal Pearlcoat exterior
Automatic
Four-wheel Drive
new 2026 Honda CR-V Hybrid car, priced at $42,362
2026 Honda CR-V Hybrid
new
Radiant Red exterior
CVT
All-wheel Drive
new 2027 Honda HR-V car, priced at $31,359
2027 Honda HR-V
new
Gray exterior
CVT
Front-wheel Drive
new 2026 Honda Civic Hybrid car, priced at $30,522
2026 Honda Civic Hybrid
new
Platinum White Pearl exterior
CVT
Front-wheel Drive