Back

Shrewsbury Volkswagen

Tinton Falls, NJ

3.9
152 Reviews

702 Shrewsbury Ave

Tinton Falls, NJ

07701

Directions

By Type

152 Reviews of Shrewsbury Volkswagen

September 14, 2010

Out of the several VW Dealers in the area that I had brought my car to, they were the best by far. Other service were trying to sell me a job that I found out at Shrewsbury was covered under warranty. More

by VinnyT
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan
August 17, 2010

Outstanding Service Department. Friendly, curteous and knowledgeable Service Advisors. Excellent mechanic(s). I have had Tony B. as my mechanic and have no complaints, only compliments, on his knowledge More

by Skyking
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony, Scott and Brian (Service Advisors), Tony and Bill (mechanics), Brian Benson
August 05, 2010

I was in the market for a new minivan & heard wonderful things about the Routan. I went into a couple of dealerships & Shrewsbury was the best in all areas! They were very helpful & knowledgeable with an More

by hollydjg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich(salesperson), Orlando(finance director)
August 05, 2010

very profesional,knowledgable-everyone was very friendly.my car had been 2 other places before going there-the diagnosed and fixed the problem the same day-prices ok washed my car and made me laug More

by k prejs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
scott bannon
August 05, 2010

Was looking for a new car but didn't want to spend too much. I worked with the salesman Vic (last name escapes me) and the finance manager to get a demo Passat at a much cheaper price. This car was immacu More

by eriktee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vic
August 04, 2010

The guys at this dealership are extremely friendly and helpful. They will cater to your every need and will make sure what you want is done and done on time. I'm on my second volkswagen car, not only beca More

by lovemyjetta1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian, Scott, Jordan, Brian Benson
August 03, 2010

My fiance had been searching for a used car for months and given our tiny budget we were having difficulty finding something in our price range. Desperate, we showed up at Shrewsbury Motors expecting to More

by michcoy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Colella, Rich (salesman), Michael Colella
August 02, 2010

Horrible experience. They just want to get the new car sale, after that they are not interested! Vic is the worst at Customer Service, he should really consider getting a job in another field. He should N More

by the toaster
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Max and Vic
Aug 04, 2010 -

Shrewsbury Volkswagen responded

We try to maintain the highest level of customer satisfaction at Shrewsbury Motors. You are obviously not satisfied, so we apologize for your experience. We believe that we have taken substantive actions to correct your problem. If you are still not satisfied, please contact Jeff Anderson, the General Manager directly. I assure you that we will work tirelessly to make sure that the situation is resolved to your satisfaction. Once you are satisfied, we would hope that you would consider updating your review. Thank you.

August 02, 2010

Bought a Certified VW Jetta from Max. The car was just what I was looking for!Everyone was very help full from Vik the sales manager to Orland in the finance dept and my salesman Max.I was driving home in More

by val13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Rolerson, Max Rolerson
July 31, 2010

GREAT DEALERSHIP!!! This is my third car and I am very happy with all the service provided by them. Repairs are usually done within a day unless they need to order a part. Scott in the service department More

by RonN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott, Max, Max Rolerson
...
15