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Shults Resale Center of Dunkirk

Dunkirk, NY

4.9
676 Reviews
Shults Resale Center of Dunkirk in Dunkirk, NY treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our site is set up to help you browse for your next used vehicle, apply for credit, schedule service or a detail for your car. Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You will find a large inventory and wide selection of brands and models, all priced with no fine print. You may ask "What does no fine print mean?" No fine print reflects our philosophy on pricing our vehicles. Our no fine print prices are the same for every person that walks through our doors. There are no trades needed, no money down needed or any hoops to jump through to get our advertised price. Stop in to our dealership in Dunkirk, NY and experience the difference. You can also request more information about a vehicle using our online form or by calling 716-363-2000. We are proud to offer the largest selection of used vehicles in Dunkirk, Fredonia, Silver Creek, Forestville and Westfield. Commitment to our customers doesn't stop with your vehicle purchase at Shults Resale Center of Dunkirk. Our Service Department is staffed with trained technicians and service advisors that are ready to help with anything from regular maintenance to expert repairs. We also have a fully trained detail department that will restore your vehicles luster. Stop in to 3979 Vineyard Dr. Dunkirk, NY 14048 to schedule your appointment or give us a call at 716-363-2000. With used vehicles from Chevy, Ford, Dodge, GMC, Toyota, Buick, Cadillac, Jeep, Ram, Kia, Nissan and many more, we will help you find the perfect vehicle for your needs. Whether you live in Dunkirk or are traveling from Fredonia, Silver Creek, Forestville, Westfield or the surrounding areas, Shults Resale Center of Dunkirk is just a short drive away. If you don't see a particular vehicle, click on CarFinder and complete the form. We will gladly inform you when a matching car arrives. If you'd like to see a vehicle in person, click on Dealership: Directions for step-by-step driving instructions to our site, or give us a call. We look forward to serving you!
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3979 Vineyard Drive

Dunkirk, NY

14048

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Showing 676 reviews

August 10, 2015

Excellent Great customer service from Jennifer. This was my first time buying a vehicle alone and she did a great job easing my fears and providing excellent d More

by D.J.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Depasquale
Aug 10, 2015 -

Shults Resale Center of Dunkirk responded

That's great to hear, D.J.! We know it can be a bit intimidating purchasing a vehicle for the first time, so we do everything in our power to calm our customers' nerves and provide them with everything they need to know to make a confident and informed decision. We are so pleased you enjoyed your car buying experience with us and we appreciate you recommending us to others. Please don't hesitate to let us know if we can be of further assistance. Thank you for sharing your experience and enjoy your new car!

August 07, 2015

Very pleasant and friendly. Jennifer was very helpful. The truck i wanted to look at was gone and she was able to bring it back and show me.I liked the truck and bought it. More

by Umpire
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer depasquale
Aug 07, 2015 -

Shults Resale Center of Dunkirk responded

What a great experience! It's wonderful to hear Jennifer was able to assist you with purchasing the exact truck you wanted. If you need anything in the future, we will be there for you. Thanks for your business and feedback!

August 02, 2015

Down to Earth Experience We had a flood and the car we had only bought 3 months ago was totaled, the thought of having to replace it was a nightmare. We heard that Shults Resa More

by KevinandLori
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer
Aug 03, 2015 -

Shults Resale Center of Dunkirk responded

Thank you for the kind words and feedback, Kevin and Lori! While we are sorry to hear about your totaled car, we are happy to hear Jennifer and the rest of our team could assist you with finding the perfect replacement vehicle. We strive for a laid back and personal car buying experience, so we are glad this was accomplished for you. Enjoy your Camaro and please let us know if we can assist you with anything else!

July 30, 2015

Great service, willing to work with you My car buying experience here was as smooth as possible. The dealer was very friendly and worked with me well.he provided great service. I would reco More

by Rjcrates
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve
Jul 31, 2015 -

Shults Resale Center of Dunkirk responded

We're pleased to hear you had a smooth car buying experience! That's exactly the type of experience we want our customers to have, so we're glad you stopped in. We appreciate the positive feedback and encourage you to let us know if there is anything we can assist with in the future! Thanks again!

July 02, 2015

thought i was buying a car with air conditioning I recently bought a car from Jim and I assumed a 2014 would have AC and he failed to tell me this one did not. Even after i was discussing the fact m More

by kelleyjb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jim
Jul 08, 2015 -

Shults Resale Center of Dunkirk responded

Kelley, we are sorry to hear about there being a lack of AC in your new car. We’d like to speak with you in private so that we can decide the best point of action. In the meantime, if you could give Mike Dougherty a call at (716) 363-2000 so that he may discuss this with you in more detail, we would really appreciate it. We hope to be in contact soon and to be able to earn your business in the future.

July 01, 2015

Love our new Van! Normally I am the type of person who hyper-ventilates and/or cries at the thought of shopping for a new vehicle....NOT THIS TIME!!! Jennifer Depasqual More

by Amanda477
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer DePasquale
Jul 02, 2015 -

Shults Resale Center of Dunkirk responded

Thank you for traveling the distance to our dealership, Amanda! We're also happy that you had an easy buying experience and that no tears were shed! :-) Be sure to let us know when the time comes for service to be completed on your car and we'll get you set right up. Enjoy your new vehicle!

June 26, 2015

2013 Silverado I bought a 2013 Silverado from Jim Gennock and it was an excellent car buying experience. I am extremely satisfied. I would recommend buying a car fro More

by tyharper23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Gennock
Jun 30, 2015 -

Shults Resale Center of Dunkirk responded

Congratulations on your new Silverado! We're happy that you chose to do business with us at Shults Resale Center and are even more happy to hear that you were completely satisfied with your experience. Let us know if we can be of any assistance in the future!

June 23, 2015

Awesome!!! Jennifer DePasquale was very friendly and patient with us. She answered all our questions and met all our needs. We will be happy to refer our friends More

by Post4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer DePasquale
Jun 23, 2015 -

Shults Resale Center of Dunkirk responded

Thank you! We're glad to hear that you had a great experience with Jennifer at our dealership. Let us know if you need any future service completed. We'd love to help!

June 15, 2015

great experience I recently purchased a 2013 chevrolet equinox from Jim Gennock. He was very helpful and nice answering all the questions I had. I would recommend him More

by Katie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Gennock
Jun 17, 2015 -

Shults Resale Center of Dunkirk responded

That's great to hear, Katie! We pride ourselves on our knowledgeable and friendly staff so it makes us happy knowing that you were satisfied with your buying experience while working with Jim. Enjoy your new Equinox!! Let us know if you have any questions.

June 06, 2015

A very good buying experience I recently purchased a 2000 Corvette form this dealership. I worked with Jesse Hugg. He worked very hard to get me the deal I wanted. More

by louatti
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Hugg
Jun 08, 2015 -

Shults Resale Center of Dunkirk responded

We're happy to hear that! Congratulations on your new Corvette and if you have any future service needing completed, let us know and we'd be happy to help!

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