Shults Resale Center of Dunkirk

he took his time and showed me many cars and explained different features with me, and when my mind was made up he didn't try to change my mind. he explained everything about the car and paper work so I c different features with me, and when my mind was made up he didn't try to change my mind. he explained everything about the car and paper work so I could understand. and didn't mind my "stupid" questions the million I had. as this is only the second car I got threw a dealer and hardly know about cars. the first car I got I felt like was a total deer in head lights.Steve was very friendly to me, husband and kids, they even stayed well past closing time for me, about 3 hours past. other dealers around this area told me we closing soon so we cant help you come back another time, wow like really I was there to buy a car, but shults was very nice. every one I have met with there was very nice. I would recommend going there, and its also true when they say no fine print, I would recommend Steve Newark at shults to everyone!!!!!! More

Steve was a very very friendly salesman. I went into Basil with my Fiance and we planned on buying a car because our Cobalt kept stalling and nobody could figure out what was wrong with it, so we checke Basil with my Fiance and we planned on buying a car because our Cobalt kept stalling and nobody could figure out what was wrong with it, so we checked the vehicles out at Basils and we found one but they wouldn't give us very much money for our trade and they kept screwing around and prolonging everything so we told them to give us a call when they figure something out and after they checked out our credit they then offered a little bit more but we weren't satisfied so we left and we were headed to Shults Resale to check out the cars and our car stalled so we finally got it started and drove into the parking lot and Steve was outside so he cameover to us and introduced himself and we told him Basils wouldn't give us what we wanted and they were prolonging everything and he said I promise I won't do that to you. We asked him if we could take the Cruze for a test drive and he said sure I'll let you test drive whatever you want. He said I'll switch the license plate 100 times if I have to. He made us laugh and made us feel at home and we didn't feel rushed or like we were being jerked around. We got to take the car home the same day and he had all the paper work done fast. I'll never buy another vehicle anywhere else but Shults Resale Center. The price was very reasonable and it was within our price range. We are very happy with the car Steve sold us and happy with everything. More

Steve was great to work with. The overall speed and efficiency of the deal was excellent. I would go back and highly recommend Mr. Newark to my friends efficiency of the deal was excellent. I would go back and highly recommend Mr. Newark to my friends More

Mike Dougherty and his staff were very friendly and helpful. They made purchasing another vehicle recently from them very easy and affordable and would highly recommend them to any one looking to purc helpful. They made purchasing another vehicle recently from them very easy and affordable and would highly recommend them to any one looking to purchase a vehicle. More

Could not have asked for a better salesman! I was treated with the utmost respect and pure honesty! Whatever questions I had, Jim was ready and willing to answer right away!! I will no longer go through anot with the utmost respect and pure honesty! Whatever questions I had, Jim was ready and willing to answer right away!! I will no longer go through another salesman again! I am extremely satisfied with my purchase and the service I received before, during, and after the purchase! More

I have bought 3 vehicles from Shults Resale over the years and could not be happier or more satisfied with the level of service and care provided by them. My salesman, James Gennock and the general mana years and could not be happier or more satisfied with the level of service and care provided by them. My salesman, James Gennock and the general manager, Mike Dougherty, are extremely competent, friendly and deliver what they promise. I have sent numerous friends and, more importantly, family members there because I trust the dealership to be fair and honest when dealing with any and all customers! More