Sid Dillon Buick GMC - Fremont

Respectful of my preference. Timely in having an auto ready Tania cared for my needs w DJ Timely in having an auto ready Tania cared for my needs w DJ More

I got there early, a technician got my information and and showed me where to wait. When the service was done, he had me sign the paperwork and I was done. and showed me where to wait. When the service was done, he had me sign the paperwork and I was done. More

I always receive great service at Sid Dillon. Schuyler was a very friendly guy. He communicated to me about how he wanted me to have a great experience at Sid Dillon. He seemed extremely happy to Schuyler was a very friendly guy. He communicated to me about how he wanted me to have a great experience at Sid Dillon. He seemed extremely happy to be there. More

Sid Dillon takes very good care of me and our wonderful Buick Enclave as well as providing service to someone in assisted living. Buick Enclave as well as providing service to someone in assisted living. More

Trent was amazing to work with! He made the process very easy, definitely recommend! I will continue to go to Sid Dillon! He made the process very easy, definitely recommend! I will continue to go to Sid Dillon! More

Always courteous and friendly service. They are always on time, and I know I can plan on them getting me out the door in a timely manner. They are always on time, and I know I can plan on them getting me out the door in a timely manner. More

Contacting the dealership through the central operator was painful and inefficient. The only benefit that evolved from that conversation was being put in touch with Brandy. She had to correct the mistakes was painful and inefficient. The only benefit that evolved from that conversation was being put in touch with Brandy. She had to correct the mistakes made by my first contact, which included scheduling the incorrect vehicle. Brandy provided me her direct extension and from there things went very well. More

We went to Sid Dillon on 56th and O street. All the people that helped us were friendly and welcoming. Especially Ben, he listened to what I was looking for and came up with several perfect o All the people that helped us were friendly and welcoming. Especially Ben, he listened to what I was looking for and came up with several perfect options. He then was extremely helpful in choosing which one best fit my needs. Definitely a place we will go back to for our next vehicle purchase. Extremely trustworthy! More

This is the second car we’ve bought from Sid Dillon. My dad bought four or so, and we certainly plan on coming back. I do feel like we get treated good overall. but this last purchase left me extremely My dad bought four or so, and we certainly plan on coming back. I do feel like we get treated good overall. but this last purchase left me extremely frustrated getting a hold of somebody and getting the car test driven was all really good. Everybody was very polite and helpful, and I don’t have the best credit, and you guys helped us get the vehicle we wanted, but the day we picked it up is worth and kind of started to get really disappointing. The day we picked it up, the second set of keys was not there as we were told they would be, and the salesman we’d worked with was busy, so I understand that basically we got given the keys and that was it. They didn’t feel like we just purchased a vehicle. For a fair amount of money, y’all does if we were more just kind of in the way, but it was really busy and things like that do happen. We got really really frustrating and disappointing is we were told before buying that the hood and the driver side panel area would get painted so it would appear there was never a scratch there if it wasn’t all chipped up I think they got us in within a week, which is good. We were told it would take a few days max. My wife brought her vegan on only Wednesday, Monday, and again, but everybody was extremely busy, but it took at least 30 minutes, probably closer to 40 minutes before they got her out of there. She said there were people that were there before her, and they were still there, but she left. She got her car was not explained anything about it so they said to sit down and figure it out by herself. Then we live a good 40 minutes away from you guys, and she got almost home. got a call from you guys that they gave her the wrong car and that she would need to turn around and bring it back. She explained to them how far away we live and that the kids are at home with somebody watching them that she needs to get back to, so they said that’s fine, just give us all the numbers on the car so she how to do her best to read the numbers off the keys somewhere else, got the car on Wednesday, checked in on Friday, car was not done, did not know when it would be done, but said it would not be done until early next week, probably. Texted on Monday with the car was done, car still not done. Texted again on Wednesday, the car was done. car was still not done was told it would be done Thursday. texted him Thursday to see how it was going. Said they got the car back, but the windshield side panel was not painted, which was the entire reason we brought the car to get fixed. The hood was just an added bonus. Texted an hour later said he was mistaken. They told him the hood wasn’t painted. He went and looked at it. It is painted, but the windshield cracks were not done. We bought the warranty coverage that does covers windshield cracks, all that fun stuff. They did get the windshield cracks fixed quickly. We go to pick it up. The hood has got three or four white spots in it where the paint never got filled in. The salesman’s dad, I think Dwayne’s his name, came out and looked at it and he said that’s weird. He told them to sand it all down and repaint it, and you can still see all of the old chips in it, it does not appear in any way shape or form. It was ever sanded down. It does appear they just painted it. There are still two or three decent size holes that the white is showing through on the hood and the part of the hood that touches up with the car itself has got more scratches and dings in it than I cared to count. Dwayne attempted to get the spots out, but they are too deep. The remedy they came up with is they’re going to get us scratch repair paint and asked us to do it ourselves so on an $18,000 mini van, a car we traded in and waiting a week and a day for a paint job, it was still not done. It didn’t look good. and then we were being asked to finish fixing it ourselves like I said, I did enjoy your guys dealership. I think you have good cars. More

The personnel were very professional explained what the problem was and how they were going to fix it .. They did that exactly as they said they would and solved the problems so….. More importantly when e problem was and how they were going to fix it .. They did that exactly as they said they would and solved the problems so….. More importantly when every my wife took her car or my pickup in for service they treated her with the utmost care and compassion so GOOD ON THEM ! More