Sid Dillon Buick GMC - Fremont

Car Buying Experience I was looing for a Yukon on the internet and sent an inquiry to Sid Dillon, Sara sent a prompt reply and I set up an appointment to see the vehicle. A I was looing for a Yukon on the internet and sent an inquiry to Sid Dillon, Sara sent a prompt reply and I set up an appointment to see the vehicle. After meeting Sara at the dealership, she introduced my wife and I to Brandon Schafer who took us on a test drive. Brandon was very professional and knowledgeable and never pressured us into making a decision on the spot. He followed up with us the next day, and I ended up buying the Yukon! It was a great experience that is very rare in the automobile industry. I would highly recommend Brandon Schafer and Sid Dillon to anyone looking for a new or used car. More

Great auto buying experience! I initially submitted an internet inquiry and was promptly replied to by Sara. At the time, I was working on a deal with a different dealer. That deal I initially submitted an internet inquiry and was promptly replied to by Sara. At the time, I was working on a deal with a different dealer. That deal fell thru and I had forgotten about the reply from Sara when a week or so later she reached back out to me. Turns out, she was able to offer me a deal that was good enough to get me to make the long drive. When I arrived, she was not available but Martin Dake took over for her. They didn't have the exact vehicle in stock that I was interested in but we're able to locate one at a different dealer quite a ways away. I really appreciated that the sales manager spent time talking directly to me and not making me wonder what is being said behind my back. He also spent time talking with me as a person and not just a paycheck. Ultimately, I decided to purchase the car and they were able to transfer it and finish my paperwork in less than 12 hours. It was probably my best car buying experience. Thank you Sara and Martin for the great service. More

New Enclave Lease Chris was an excellent salesman, was willing to negotiate. I'm very satisfied with the transaction. Sid Dillon is an outstanding dealership. I've d Chris was an excellent salesman, was willing to negotiate. I'm very satisfied with the transaction. Sid Dillon is an outstanding dealership. I've dealt with them in the past and will continue in the future. More

A satisfied customer Since this was my first experience with Sid Dillon I really din't know what to expect. After the experience I can see why they get repeat business. T Since this was my first experience with Sid Dillon I really din't know what to expect. After the experience I can see why they get repeat business. The customer is first in all aspects of the transaction. I enjoyed working with Martin and John. They left nothing undone. Thak you More

I couldn't even buy a car from here if I wanted to! This was by far the worst experience I have ever had with a car dealership. I used to work in car sales, so I understand that sometimes things can ge This was by far the worst experience I have ever had with a car dealership. I used to work in car sales, so I understand that sometimes things can get overlooked, but in this case there is no excuse. I submitted an online request on Sid Dillon Mazda's website. I told them exactly what I was looking for, down to the color and options, and politely asked for numbers on a lease, also stating that I had been working with another dealership and received figures from them already but had not made a purchase. After the initial reply from the internet sales representative, I elicited a response, but after 3 days she did not email me back. Then, on about the 4th day, the sales manager emailed me to make sure everything was going alright and that I was having all of my questions answered. I told him that Sara (internet sales) had not replied to my most recent email in several days and that I wasn't being helped at all. I told him I had received no semblance of service. 2 days after the email I sent to Rich (New Car manager) I still had not received a response from either him or Sara. So I called the dealership, politely asked for the General Manager, and told him what had happened. He told me the whole department had been on vacation, and that the following morning I would be receiving a call with aggressive figures on a lease. The following morning came and went...and here we are about 6 days later. Still no call, email, letter, text....NOTHING from Sid Dillon Mazda. Since when should a car buyer have to beg to buy a car? Absolutely, positively, ridiculous. More

Overwhelming Experience! We were very pleased with the experience of buying a new vehicle from Sid Dillon Auto. Everyone was so friendly and helpful in every way. Thanks! We were very pleased with the experience of buying a new vehicle from Sid Dillon Auto. Everyone was so friendly and helpful in every way. Thanks! More

A very pleasant and helpful atmosphere. It's always an interesting, entertaining and very accommodating time whenever I visit the Fremont location. The waiting area could use a larger supp It's always an interesting, entertaining and very accommodating time whenever I visit the Fremont location. The waiting area could use a larger supply of pastries and snacks. More

Continuing experience with Sid Dillon in sales and service I have purchased every vehicle since 1989 from Sid Dillon Auto and have had the same salesperson. That is a total of 25 years and involves 9 vehicles I have purchased every vehicle since 1989 from Sid Dillon Auto and have had the same salesperson. That is a total of 25 years and involves 9 vehicles. The service department also extends past most people's expectations. We are 62 miles away but feel it is worth it as for the sales and service and the fine professional people that they employ. I would recommend them highly. More

Surprise for Hubby Chris Sund and Ray Snodgrass did an outstanding job helping me purchase my husband's dream truck. You guys rock! The surprise was awesome, thanks! Chris Sund and Ray Snodgrass did an outstanding job helping me purchase my husband's dream truck. You guys rock! The surprise was awesome, thanks! More

2014 Mazda 6 Purchase Great deal & a great experience on the purchase of my new 2014 Mazda 6! Will recommend Sid Dillon's to everyone I know looking for a great deal with f Great deal & a great experience on the purchase of my new 2014 Mazda 6! Will recommend Sid Dillon's to everyone I know looking for a great deal with friendly (not pushy) sales personnel! The only negative; the cleanliness of the new car after the detailers we finished with it...the inside of the windshield was very smudged so I had to go home and clean it again. And the inside of the door still had adhesive on it from delivery which my sales person personally cleaned before I left the lot. Thanks Steve, Rich, and Ray for quality service and friendliness. A HUGE THANK YOU FOR TREATING ME LIKE A PAYING CUSTOMER & NOT JUST A GIRL :) More