Sierra Chevrolet of Monrovia

I worked with Nick to purchase my 2024 Colorado ZR2 Bison and I actually live in Sacramento but needed this vehicle for work I do in southern California. Since I was in Sacramento, the entire process was don and I actually live in Sacramento but needed this vehicle for work I do in southern California. Since I was in Sacramento, the entire process was done via text and email. I had two other Chevrolet dealerships I was getting quotes from and negotiating with, one was in San Diego and the other was in Redlands. The San Diego dealership matched the quote from Sierra Chevrolet and even offered to take the truck halfway to where one of my homes is in Riverside, but I went with Sierra Chevrolet due to their proximity to Riverside. I signed all documents digitally and flew down from Sacramento two days later to pick up the vehicle. I will say that I was disappointed in that the vehicle was not ready for me when I arrived even though the dealership had a day and a half to prepare it for pick up. Specifically, it needed an inside/outside wash, needed gas, and was missing the floor mats. Additionally, Nick was not onsite and he didn't even tell me he wasn't going to be there or that I'd be helped by two other employees. The heads-up would have been the professional thing to do. After flying in from Sacramento and driving from Ontario to Monrovia, I was hoping to spend minimal time at the dealership so that I could head to Riverside for work affairs. However, I had to wait around for the outside of the truck to be washed and for it to be gassed up. The inside was dusty and I actually had to have a mobile carwash come to my home in Riverside to detail this brand new vehicle. The worst part of all for me was that I had to leave the dealership without any floor mats because for some unknown reason, they were removed from the truck and were no where to be found. They couldn't pull the floor mats from their other Colorado ZR2 for me because the owner of the dealership had the truck and was joyriding in it. The floor mats have been ordered by the dealership and I've been told that they will be delivered to my home in Riverside, but this is just unacceptable. I've had to use the truck for work purposes twice since purchasing and since I work outdoors and in off-road conditions, I have had to be extra careful not to bring in dirt or other debris. Again, unacceptable for a brand new vehicle. I purchased a 2024 Corvette Stingray from Selman Chevrolet less than a year ago and the experience was great. I will be in the market again for another Chevrolet vehicle in the coming months, but I do not think I will consider Sierra Chevrolet because of these oversights and neglect. More

He was very patient and polite and also delivered our vehicle to us, He was also very patient when he was to setting up the Chevy app. vehicle to us, He was also very patient when he was to setting up the Chevy app. More

Wonderful service refer to Edwin for best deals . He is amazing and understands what we need. He is amazing and understands what we need. More

Nick was very helpful in ensuring the finance portion went thru quickly. He was able to get me to the price point and term I was looking for. went thru quickly. He was able to get me to the price point and term I was looking for. More

They were helpful, communicative, and quickly diagnosed and fixed my car. I thought the price was reasonable. and fixed my car. I thought the price was reasonable. More

Andrew took care of us for our first lease (3yr again), and this time too, was absolutely fantastic! He worked with us to meet our budget. Everything was easy and smooth. Very professional. and this time too, was absolutely fantastic! He worked with us to meet our budget. Everything was easy and smooth. Very professional. More

I have purchased 3 vehicles and my children have purchased 2 vehicles from this dealership . This dealership takes care of my family. From the kind salesmen to the competent service advisors, I keep purchased 2 vehicles from this dealership . This dealership takes care of my family. From the kind salesmen to the competent service advisors, I keep coming back because this is a dealership who cares, is kind, and will do whatever it takes to make me, the consumer happy. I shopped at 2 other dealers before my recent purchase but I ultimately could not purchase from anywhere but Sierra Monrovia. My salesman Alfonso Hernandez showed me countless autos and on a third occasion I was happy to purchase from him. I’m just not easy to please and was uncertain on colors and features but Alfonso made sure my needs were met and he and Mike Hoffman worked together to find a deal that left me pleased enough to purchase. They were extremely patient with my family. I love my new Trailblazer. I would highly recommend this dealership and Alfonso More

My experience at Sierra Chevrolet was excellent. Cesar Gomez understood our wishes and needs and was very professional and polite. Nice to have that in a salesperson in the car business, unlike so Cesar Gomez understood our wishes and needs and was very professional and polite. Nice to have that in a salesperson in the car business, unlike some we have had business with. We are very happy with Cesar and they way he handled our purchase. More

The staff is great. They really took care of us. They showed great customer service and knowledge of the vehicles. I would recommend them for future purchases, great They really took care of us. They showed great customer service and knowledge of the vehicles. I would recommend them for future purchases, great jobs. Thank you Chevrolet More

I had an excellent experience at Sierra Chevrolet. I was interested in a 2025 Chevy Equinox and the salesperson Cesar Gomez was outstanding. I listened to my needs and wants and was very understandi I was interested in a 2025 Chevy Equinox and the salesperson Cesar Gomez was outstanding. I listened to my needs and wants and was very understanding and interested in me. He was extremely courteous and thorough. Will recommend him to any of my friends interested in buying a new or used car. More