Tanya Ruiz
Tanya Ruiz at SIERRA CHEVROLET OF MONROVIA

Tanya Ruiz

Service Advisor

SIERRA CHEVROLET OF MONROVIA

1450 S Shamrock Ave
Monrovia, CA 91016

4.8
149 Reviews
4.8

149 Reviews

Write a Review

Industry Experience

9 yrs, 2 mos

149 Reviews of Tanya Ruiz

April 26, 2024

Dealership Rating
Employee Rating

Tawnya and the entire group at Monrovia since I bought my truck there last year. I could go right here by home in Riverside but I travel 44 miles to Monrovia because I trust Tawnya and the level of service More

by JGH
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Andrew Lisk

April 25, 2024

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I'll be coming back to buy another car soon And enjoyed the great customer service More

by Christianaguilar1989
Service Price Transparency
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Recommend Dealer
Yes
Apr 26, 2024

SIERRA CHEVROLET OF MONROVIA responded

Thank you for the great review, Christian. Please come visit us if you need anything else, be it service or sales. Sincerely, The Sierra Chevrolet Team

April 16, 2024

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My service was great! This was my 3rd time coming to this location and the staff was very helpful and attentive. More

by tj.lee2090
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Recommend Dealer
Yes
Apr 18, 2024

SIERRA CHEVROLET OF MONROVIA responded

Thank you for this wonderful feedback! We are happy to hear how our staff helped you and we will be sure to let them know of your kind words. Take care and have a great day! Sincerely, The Sierra Chevrolet Team

April 15, 2024

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Tanya was great to work with and the waiting area is a pleasant place to hang. More

by NUDGE
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Recommend Dealer
Yes
Apr 17, 2024

SIERRA CHEVROLET OF MONROVIA responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Sincerely, The Sierra Chevrolet Team

April 12, 2024

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Great dealership with fast service. The super helpful staff exceeded my expectations during my visit. More

by liz.sanchez2660
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Recommend Dealer
Yes
Apr 12, 2024

SIERRA CHEVROLET OF MONROVIA responded

Liz, thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, The Sierra Chevrolet Team

April 12, 2024

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Nice to get current information on my vehicle. I feel part of the loop. I don't need only one person to have the info of my vehicle More

by THOMASYOUNG65
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Recommend Dealer
Yes
Apr 15, 2024

SIERRA CHEVROLET OF MONROVIA responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, The Sierra Chevrolet Team

April 11, 2024

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The dealership seems to do its due diligence during service. However, service became unresponsive and lack of communication after they run into problems they couldn't solve. Car owner end up doing al More

by happyhsu141
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 12, 2024

SIERRA CHEVROLET OF MONROVIA responded

We appreciate the opportunity to learn about your recent experience in our service department. If you are open to contacting us at your earliest convenience, we would like to further discuss what happened and do our best to address these issues. We look forward to speaking with you and regaining your trust in our business. Sincerely, The Sierra Chevrolet Team

April 08, 2024

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Service was great and the staff were accommodating,. They broke the center piece to one on my rims and did not try to hide it but came right out and chased me down to explain the situation. I appreciate More

by dampark3
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Recommend Dealer
Yes
Apr 11, 2024

SIERRA CHEVROLET OF MONROVIA responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing honest, quality service. Sincerely, The Sierra Chevrolet Team

April 06, 2024

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I called made an appointment for oil change Was in and within an hour, good service More

by BELAIRMAN_57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 09, 2024

SIERRA CHEVROLET OF MONROVIA responded

Thanks for your perfect review! We're glad to hear that our team was friendly and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Sierra Chevrolet Team

April 01, 2024

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Very friendly and easy to work with staff. Very good communication Highly recommend this dealership. More

by eminator07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 03, 2024

SIERRA CHEVROLET OF MONROVIA responded

Thank you for taking the time to submit this amazing feedback. Our team takes pride in their fast, friendly, and efficient customer service and will be happy to hear that you left Sierra Chevrolet satisfied. We are very appreciative of your 5-star review and recommendation. Sincerely, The Sierra Chevrolet Team

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