Sierra Chevrolet of Monrovia

Sierra Chevrolet was willing to negotiate over the phone. I had a good idea of what I was going to spend before driving three and a half hours. Other dealers were not willing to negotiate and expect me to d I had a good idea of what I was going to spend before driving three and a half hours. Other dealers were not willing to negotiate and expect me to drive and then work out the price. More

put your guard up cuz they will sneak the add on after getting you in. definitely no hook ups or willingness to negotiate even when bringing them a trade in for them to make money on getting you in. definitely no hook ups or willingness to negotiate even when bringing them a trade in for them to make money on More

He was very kind, and did everything he could to make the deal go through. I would definitely recommend him. deal go through. I would definitely recommend him. More

they were very attentive and good personal care, i would definitely recommend Luis and Sierra Chevrolet thank you definitely recommend Luis and Sierra Chevrolet thank you More

This is my second lease, there best customer service ever & unbeatable prices. If anyone can make it happen they can. Finance department was amazing too. Always a great experience purchasing a car. I highly & unbeatable prices. If anyone can make it happen they can. Finance department was amazing too. Always a great experience purchasing a car. I highly recommend this dealership. More

Didn’t even put floor mats or cover seat when went into my car, it was a rainy day so left it even dirtier. Went in for oil change and they had added something else in which was more money. my car, it was a rainy day so left it even dirtier. Went in for oil change and they had added something else in which was more money. More

Skye was a great help. I have always had good service and continue to go to Sierra Chevrolet Service Dept. I have been with Sierra for many years, 3 cars worth of service I have always had good service and continue to go to Sierra Chevrolet Service Dept. I have been with Sierra for many years, 3 cars worth of service. Thank you Sierra Chevrolet ! More

The service writer checked the truck when I first got there with a monitor to verify that the battery was good . He told me that the service team would have an answer within 24 hrs . They texted me befor there with a monitor to verify that the battery was good . He told me that the service team would have an answer within 24 hrs . They texted me before noon of the first day that I dropped the truck off . I approved the cost of the repair and the truck was ready for pickup at 3:30 pm on the first day that I dropped the truck off . Thank you for the great service . More

Honestly disgusted by the lack of honesty and morality. behind this dealership. I test drove a 2022 rav4 Hybrid, and a tire pressure sensor light was on. They said it just needed to be reset and would take behind this dealership. I test drove a 2022 rav4 Hybrid, and a tire pressure sensor light was on. They said it just needed to be reset and would take care of it...that it was probably due to it being hot outside. So I went back, it was off, everything else seemed to be ok and I purchased the car. Now a week later, the tire pressure monitor light is still on, for THREE of the tires saying they are low. I keep putting air in it and even bought a manual tire pressure gauge to keep in the car but there is something seriously wrong and I believe they just didnt want to deal with replacing the tire sensors since it can be a labor intensive job . When I called the dealership, to let them know they had not actually addressed the faulty tire pressure sensors but simply shut it off/reset it..they were not having it, almost as if they didnt care because it wasn't their problem anymore and even said that it was due to it being cold!! Not only that but they told me the brakes had at least 50% on them and also a week later the car squeaks so loud that people stare at me when I am reversing. I really hoped that the stigma about dealership people and dignity wasn't true but I am so upset by this purchase and WOULD NOT recommend. More

I lied to multiple times around fraudulently running My credit. I aired my concerns while I was there.. once I finally stopped by lied I was forced to sign a consent form after the fact even tho I never ga credit. I aired my concerns while I was there.. once I finally stopped by lied I was forced to sign a consent form after the fact even tho I never gave consent.. with two managers in the room. Fraud and coercion is alive and well More