Joe Jimenez
Joe Jimenez at Sierra Chevrolet of Monrovia

Joe Jimenez

Service Advisor

Sierra Chevrolet of Monrovia

1450 S Shamrock Ave
Monrovia, CA 91016

4.8
268 Reviews
4.8

268 Reviews

Write a Review

268 Reviews of Joe Jimenez

October 01, 2026

Dealership Rating
Employee Rating

Service dept is the worst and all other words you can think of that means the worst. Worst representative, worst customer care. More

by daryu12
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: Marvin Orellana

Oct 02, 2026

Sierra Chevrolet of Monrovia responded

Thank you for your feedback. We understand your concerns regarding your experience with our service department at Sierra Chevrolet of Monrovia. Our team appreciates you bringing this to our attention, and we encourage you to reach out to us directly so we can discuss your concerns further. Your feedback is important to us as we strive to improve our customer care. Sincerely, The Sierra Chevrolet Team

September 30, 2026

Dealership Rating
Employee Rating

The representative Joe handled my maintenance service on 9/28. He know about my car's services very well. He is very diligent and professional. Also has a very pleasant personality with good manner. The a More

by JENNIE
Recommend Dealer
Yes

Other Employees Tagged: Tanya Ruiz

Oct 01, 2026

Sierra Chevrolet of Monrovia responded

Thank you for your feedback, Jennie! We're glad to hear that Joe and Tanya provided you with excellent service during your maintenance visit at Sierra Chevrolet. Their professionalism and pleasant personalities truly make a difference. We appreciate your feedback and hope to see you again soon! Sincerely, The Sierra Chevrolet Team

September 02, 2026

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Reliable and very profession Issue was solved very quickly, highly recommended to others Thank you More

by karinechalikyan
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Recommend Dealer
Yes
Sep 03, 2026

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful review, Karine! We’re thrilled to hear that you found Sierra Chevrolet of Monrovia reliable and professional, and that your issue was resolved quickly. Your recommendation means a lot to us. We look forward to assisting you again in the future! Sincerely, The Sierra Chevrolet Team

August 30, 2026

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Excellent customer service, highly recommended to all of my friends and relatives. Thanks Sierra chevrolet! More

by JOEL.ILARDE
Service Price Transparency
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Recommend Dealer
Yes
Aug 30, 2026

Sierra Chevrolet of Monrovia responded

Thank you so much for your fantastic review, Joel! We’re thrilled to hear that you had an excellent experience with us at Sierra Chevrolet of Monrovia. Your recommendation means a lot to us, and we appreciate you sharing our name with your friends and relatives. Our team looks forward to seeing you again soon! Sincerely, The Sierra Chevrolet Team

August 25, 2026

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The service advisor was helpful and took care of my needs. Will definitely come back to get my vehicle service More

by Luisana4583
Service Price Transparency
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Recommend Dealer
Yes
Aug 25, 2026

Sierra Chevrolet of Monrovia responded

Thank you for your positive feedback, Luisana! We’re thrilled to hear that our service advisor was able to assist you and meet your needs. At Sierra Chevrolet, we strive to provide the best service possible, and we look forward to welcoming you back for your next vehicle service. Your satisfaction means a lot to us! Sincerely, The Sierra Chevrolet Team

August 23, 2026

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Fast, easy and friendly service at this Chevy location. My first time coming here and we plan to move to Monrovia in the near future so I will definitely be bringing my car back here for any future repairs More

by NELSON.BLEN
Service Price Transparency
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Recommend Dealer
Yes
Aug 24, 2026

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful review, Nelson! We're thrilled to hear that you had a fast, easy, and friendly experience at Sierra Chevrolet. We look forward to welcoming you back for any future repairs once you move to Monrovia. Safe travels until then! Sincerely, The Sierra Chevrolet Team

August 23, 2026

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Nice and friendly, only critique is paying for top of of all fluids and then still having no windshield wiper fluid. More

by bricknersa
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Aug 24, 2026

Sierra Chevrolet of Monrovia responded

Thank you for sharing your experience with us. We're glad to hear that you found our team at Sierra Chevrolet to be nice and friendly. We appreciate your feedback regarding the windshield wiper fluid and will definitely take your comments into consideration to improve our services. If you have any further concerns or suggestions, please feel free to reach out to us. Our team looks forward to assisting you again! Sincerely, The Sierra Chevrolet Team

August 17, 2026

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Joe in service knew what my problem was and was able to diagnose it right away. More

by PNJHOLLAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 18, 2026

Sierra Chevrolet of Monrovia responded

Thank you for your kind words! We’re happy to hear that Joe was able to diagnose your issue so quickly. At Sierra Chevrolet, we strive to provide efficient and knowledgeable service. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Sierra Chevrolet Team

August 12, 2026

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Had my truck in and out for basic maintenance in under an hour. Supreme customer service. More

by chaseray33
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Aug 13, 2026

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful review! We are thrilled to hear that you had a great experience with us at Sierra Chevrolet and that our team provided you with supreme customer service. We appreciate your feedback and look forward to seeing you again for your next maintenance visit! Sincerely, The Sierra Chevrolet Team

August 09, 2026

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It was very easy to make an appointment and get the service I needed. Word More

by gillespie.meghan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Danny

Aug 10, 2026

Sierra Chevrolet of Monrovia responded

Thank you for your positive feedback, Meghan! We’re glad you found it easy to make an appointment and receive the service you needed at Sierra Chevrolet. We appreciate your support and look forward to seeing you again soon! Sincerely, The Sierra Chevrolet Team

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