Joe Jimenez
Joe Jimenez at Sierra Chevrolet of Monrovia

Joe Jimenez

Service Advisor

Sierra Chevrolet of Monrovia

1450 S Shamrock Ave
Monrovia, CA 91016

4.7
283 Reviews
4.7

283 Reviews

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283 Reviews of Joe Jimenez

November 14, 2026

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Fantastic service! The whole process was very quick and easy! The staff was knowledgeable and helpful! More

by Paul Hoffman
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Recommend Dealer
Yes
Nov 15, 2026

Sierra Chevrolet of Monrovia responded

Thank you for your fantastic feedback, Paul! We’re delighted to hear that you found the process quick and easy. Our team takes pride in providing knowledgeable and helpful service, and we truly appreciate your kind words. We look forward to serving you again! Sincerely, The Sierra Chevrolet Team

November 09, 2026

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Joe is always courteous, professional, and helpful. My car was ready quickly and they even washed it! More

by KMNEWBURG
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Recommend Dealer
Yes
Nov 09, 2026

Sierra Chevrolet of Monrovia responded

We truly appreciate your kind feedback! It’s wonderful to hear that Joe provided you with courteous and professional service. We’re glad your car was ready quickly and that you enjoyed the complimentary wash. Thank you for choosing Sierra Chevrolet of Monrovia. We look forward to welcoming you back again soon! Sincerely, The Sierra Chevrolet Team

November 09, 2026

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Personable, efficient, knowledgeable. Diagnosed a rather arcane problem in the suspension after just a description of a noise when steering at low speeds, got the fix done in just a coup More

by JMGRIMES
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Recommend Dealer
Yes
Nov 09, 2026

Sierra Chevrolet of Monrovia responded

We truly appreciate you taking the time to share your experience! We’re delighted to hear that you found our team at Sierra Chevrolet personable, efficient, and knowledgeable. Diagnosing complex issues quickly is what we strive for, and we're glad we could get to the bottom of your suspension problem and help get you back on the road. Thank you again for your feedback, and we look forward to serving you again! Sincerely, The Sierra Chevrolet Team

November 05, 2026

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Everything went great. Joe helped us out. He took care of us from begining to end. Thank you very much! More

by LYLYPILLY84
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Recommend Dealer
Yes
Nov 05, 2026

Sierra Chevrolet of Monrovia responded

Thank you for your review! We’re happy to hear everything went great during your visit and that Joe took such good care of you from beginning to end. We appreciate your kind words and look forward to serving you again at Sierra Chevrolet soon. Sincerely, The Sierra Chevrolet Team

November 02, 2026

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Truck came out leaking fluids when asked to take it back. They checked for leaks but did not clean spills which caused still dripping fluids. More

by FERNANDO34
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Recommend Dealer
No
Nov 02, 2026

Sierra Chevrolet of Monrovia responded

Thank you for your feedback, Fernando. We understand your concerns regarding the fluids and appreciate you bringing this to our attention. At Sierra Chevrolet of Monrovia, our team strives to ensure every vehicle is in top condition before it leaves our lot. We encourage you to reach out to us directly so we can discuss this issue and work towards a resolution. Your satisfaction is important to us. Sincerely, The Sierra Chevrolet Team

November 01, 2026

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I don't trust this service department. This is the second time I have brought my car here for service and each time within a week of bringing my car home I find an oil 🛢 drips on my garag More

by mwill2245
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Recommend Dealer
No
Nov 02, 2026

Sierra Chevrolet of Monrovia responded

Thank you for taking the time to share your experience with us. We understand your concerns regarding the service you received at Sierra Chevrolet, particularly with the oil leaks and the pricing issue related to your cruise control switch. Your feedback is important, and we want to ensure that we address these matters properly. Please feel free to reach out to us directly so our team can assist you further and work towards a resolution. We appreciate your feedback and hope to regain your trust in the future. Sincerely, The Sierra Chevrolet Team

October 28, 2026

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Joe Jimenez gave great service was very communicative with updates. Techs were fast on getting the repairs done. Great communication while my vehicle was in service. More

by FREDDY24
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Recommend Dealer
Yes
Oct 28, 2026

Sierra Chevrolet of Monrovia responded

Thank you for the wonderful feedback, Freddy! We’re thrilled to hear that you experienced great service and communication during your visit to Sierra Chevrolet. Our team strives to keep our customers informed and to complete repairs efficiently. We look forward to assisting you again in the future! Sincerely, The Sierra Chevrolet Team

October 25, 2026

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Courteous, fast and excellent work. Easy to make an appointment; nice sitting area to wait while they do the work. More

by htsch
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Recommend Dealer
Yes
Oct 26, 2026

Sierra Chevrolet of Monrovia responded

Thank you for your review! We’re happy to hear you had a positive experience with us at Sierra Chevrolet. Your kind words about our courteous service and comfortable waiting area mean a lot to us. We look forward to welcoming you back next time! Sincerely, The Sierra Chevrolet Team

October 25, 2026

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We appreciate everything that Sierra Chevrolet has provided us throughout the 6+ years, one of the best Chevrolet dealers in San Gabriel Valley. Shoutout to Tanya Ruiz and her top-tier customer servic More

by thompsoncon08
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Recommend Dealer
Yes
Oct 26, 2026

Sierra Chevrolet of Monrovia responded

Thank you for your continued trust and support over the past 6+ years! We appreciate your kind words and will be sure to share your shoutout with Tanya and the entire Sierra Chevrolet team. We look forward to serving you for many more years! Sincerely, The Sierra Chevrolet Team

October 19, 2026

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Sierra Chevrolet is one of the best Chevrolet dealerships in San Gabriel Valley. Shoutout to everyone in all the departments including the mechanics, thank you for you services. More

by thompsoncon08
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Oct 20, 2026

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful review! We truly appreciate your kind words about Sierra Chevrolet of Monrovia and our team. It's great to hear that you had a positive experience with us, and we will be sure to pass along your shout-out to all departments, including our mechanics. We look forward to serving you again in the future! Sincerely, The Sierra Chevrolet Team

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