Joe Jimenez
Joe Jimenez at Sierra Chevrolet of Monrovia

Joe Jimenez

Service Advisor

Sierra Chevrolet of Monrovia

1450 S Shamrock Ave
Monrovia, CA 91016

4.8
274 Reviews
4.8

274 Reviews

Write a Review

274 Reviews of Joe Jimenez

October 19, 2026

Dealership Rating
Employee Rating

Sierra Chevrolet is one of the best Chevrolet dealerships in San Gabriel Valley. Shoutout to everyone in all the departments including the mechanics, thank you for you services. More

by thompsoncon08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 20, 2026

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful review! We truly appreciate your kind words about Sierra Chevrolet of Monrovia and our team. It's great to hear that you had a positive experience with us, and we will be sure to pass along your shout-out to all departments, including our mechanics. We look forward to serving you again in the future! Sincerely, The Sierra Chevrolet Team

October 13, 2026

Dealership Rating
Employee Rating

Sierra Chevrolet is a world class dealership excellent sales staff expert service personnel comfortable lounge accommodations making the service wait a pleasant experience. More

by JOHNCARO626
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Oct 14, 2026

Sierra Chevrolet of Monrovia responded

Thank you for your review, John! We're happy to hear you had a great experience at Sierra Chevrolet. Our team works hard to provide excellent service, and it's great to know that you enjoyed our comfortable lounge while waiting. We appreciate your kind words and look forward to seeing you again soon! Sincerely, The Sierra Chevrolet Team

October 11, 2026

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Employee Rating

Lack of communication from both the Service Dept and the Parts Depart was unacceptable and unprofessional. More

by James S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Abraham

Oct 12, 2026

Sierra Chevrolet of Monrovia responded

Thank you for sharing your experience with us, James. We understand that communication is crucial, and appreciate your feedback regarding our Service and Parts Departments. At Sierra Chevrolet, we strive to provide the best possible service, and your comments will help us improve our processes. If you would like to discuss this further, please feel free to reach out to us directly. Our team values your input and hopes to serve you better in the future. Sincerely, The Sierra Chevrolet Team

October 11, 2026

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Employee Rating

Making my appointment was easy, my Service Rep Joe Jimenez, is knowledgeable and polite, he took care of my truck right away, and identified future service needs. More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 11, 2026

Sierra Chevrolet of Monrovia responded

Bob, thank you for sharing your positive experience with us! We're thrilled to hear that Joe provided you with knowledgeable and polite service for your truck. It's great to know that he took care of your needs promptly and highlighted future services. We appreciate your feedback and look forward to assisting you again at Sierra Chevrolet! Sincerely, The Sierra Chevrolet Team

October 09, 2026

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Employee Rating

I had some issues with my Equinox EV. My service advisor Joe was very professional. He listened attentively, gave me an estimate for the time of completion, even setup to have an Uber tak More

by tran.peter08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 10, 2026

Sierra Chevrolet of Monrovia responded

Thank you, Peter! We’re pleased to hear Joe provided you with attentive and professional service during your experience with your Chevrolet Equinox EV. It's great to know that the repairs were completed on time and that your vehicle is working perfectly. We appreciate your recommendation and look forward to welcoming you back to Sierra Chevrolet for any future service needs! Sincerely, The Sierra Chevrolet Team

October 07, 2026

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Employee Rating

The service manager is really helpful and kind, and the communication is frequent. They complete work quick and do a good job. More

by Ssinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marvin Orellana

Oct 08, 2026

Sierra Chevrolet of Monrovia responded

Thank you for your review! We are glad to hear about your positive experience with our service team at Sierra Chevrolet of Monrovia. It's great to know that our communication and quick service have made a difference for you. We appreciate your feedback and look forward to assisting you again! Sincerely, The Sierra Chevrolet Team

October 01, 2026

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Employee Rating

Service dept is the worst and all other words you can think of that means the worst. Worst representative, worst customer care. More

by daryu12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Marvin Orellana

Oct 02, 2026

Sierra Chevrolet of Monrovia responded

Thank you for your feedback. We understand your concerns regarding your experience with our service department at Sierra Chevrolet of Monrovia. Our team appreciates you bringing this to our attention, and we encourage you to reach out to us directly so we can discuss your concerns further. Your feedback is important to us as we strive to improve our customer care. Sincerely, The Sierra Chevrolet Team

September 30, 2026

Dealership Rating
Employee Rating

The representative Joe handled my maintenance service on 9/28. He know about my car's services very well. He is very diligent and professional. Also has a very pleasant personality with good manner. The a More

by JENNIE
Recommend Dealer
Yes

Other Employees Tagged: Tanya Ruiz

Oct 01, 2026

Sierra Chevrolet of Monrovia responded

Thank you for your feedback, Jennie! We're glad to hear that Joe and Tanya provided you with excellent service during your maintenance visit at Sierra Chevrolet. Their professionalism and pleasant personalities truly make a difference. We appreciate your feedback and hope to see you again soon! Sincerely, The Sierra Chevrolet Team

September 02, 2026

Dealership Rating
Employee Rating

Reliable and very profession Issue was solved very quickly, highly recommended to others Thank you More

by karinechalikyan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 03, 2026

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful review, Karine! We’re thrilled to hear that you found Sierra Chevrolet of Monrovia reliable and professional, and that your issue was resolved quickly. Your recommendation means a lot to us. We look forward to assisting you again in the future! Sincerely, The Sierra Chevrolet Team

August 30, 2026

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Employee Rating

Excellent customer service, highly recommended to all of my friends and relatives. Thanks Sierra chevrolet! More

by JOEL.ILARDE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 30, 2026

Sierra Chevrolet of Monrovia responded

Thank you so much for your fantastic review, Joel! We’re thrilled to hear that you had an excellent experience with us at Sierra Chevrolet of Monrovia. Your recommendation means a lot to us, and we appreciate you sharing our name with your friends and relatives. Our team looks forward to seeing you again soon! Sincerely, The Sierra Chevrolet Team

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