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Joe Jimenez
Joe Jimenez at Sierra Chevrolet of Monrovia

Joe Jimenez

Service Advisor

Sierra Chevrolet of Monrovia

1450 S Shamrock Ave
Monrovia, CA 91016

4.8
245 Reviews
4.8

245 Reviews

Write a Review

245 Reviews of Joe Jimenez

May 22, 2026

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Joe was once again a problem solver above and beyond what was asked for thanks More

by scott@wellstile.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 23, 2026

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful review, Scott! We are thrilled to hear that Joe provided exceptional service and went above and beyond to assist you. At Sierra Chevrolet, we strive to ensure our customers have the best experience possible. We appreciate your feedback and look forward to seeing you again soon! Sincerely, The Sierra Chevrolet Team

May 21, 2026

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This is the dealer I bought my Blazer from. Also my previous Trailblazer. I've never been disappointed with the service work done here. Joe J. came up to me while I was waiting and pointed o More

by kevinegilchrist
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Service Time
Service Communication
Recommend Dealer
Yes
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May 22, 2026

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful review, Kevin! We are thrilled to hear that you have had great experiences with us at Sierra Chevrolet, both with your Blazer and your previous Trailblazer. It's fantastic to know that Joe was attentive during your visit. We appreciate your understanding about the rodent activity and are glad to hear you were satisfied with the service time. Looking forward to continuing to provide you with exceptional service in the future! Safe travels! Sincerely, The Sierra Chevrolet Team

April 30, 2026

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Car was fixed but my front license plate bracket was cracked when I went to wash my car I noticed the cracked wasn’t there when I took my car in for service More

by MJV7736
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Recommend Dealer
Yes
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April 25, 2026

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Tanya was great. She was responsive, professional, and very helpful. I will bring my truck back for service because of her service. More

by GLOPE03
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tanya Ruiz

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Apr 26, 2026

Sierra Chevrolet of Monrovia responded

Thank you so much for your kind words! We’re thrilled to hear that Tanya provided you with such great service at Sierra Chevrolet. We look forward to seeing you and your truck again for your next service visit! Sincerely, The Sierra Chevrolet Team

April 21, 2026

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Everything webt well. They did what I needed. Thanks Joe for your help. Thank you! More

by LYLYPILLY84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 22, 2026

Sierra Chevrolet of Monrovia responded

Thank you for your kind words, Lyly! We're thrilled to hear that everything went well and that Joe was able to assist you. Your satisfaction is important to us at Sierra Chevrolet. We look forward to seeing you again soon! Sincerely, The Sierra Chevrolet Team

April 15, 2026

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Good service satisfactory Joe was very helpful and when’t beyond the regular service very good More

by scott@wellstile.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 16, 2026

Sierra Chevrolet of Monrovia responded

Thank you for your feedback, Scott! We truly appreciate your kind words about your experience at Sierra Chevrolet. We're glad to hear that Joe was very helpful and went beyond the regular service. We strive to go above and beyond for our customers. Hoping to see you again soon! Sincerely, The Sierra Chevrolet Team

April 15, 2026

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The service department at Sierra Chevrolet is the best with Joe Jimenez. I have been buying and serving my vehicles from them for over 27 years. We have moved out of the area 3 yrs ago but still drive i More

by Ms. Aguayo
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 15, 2026

Sierra Chevrolet of Monrovia responded

Thank you so much for your kind words, Ms. Aguayo! We truly appreciate your loyalty to Sierra Chevrolet over the past 27 years. It’s wonderful to hear that Joe has made such a positive impact on your experience with our service department. We look forward to seeing you and your family again for your future service needs. Safe travels! Sincerely, The Sierra Chevrolet Team

March 29, 2026

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Another great car purchase thank you to Luis, while we had our other car serviced with Joe! Excellent service all the way around! More

by Priscella Arellanes
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Luis Urias

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Mar 29, 2026

Sierra Chevrolet of Monrovia responded

Thank you, Priscella! We're happy to hear you had another great car purchase experience with us at Sierra Chevrolet. It's wonderful to know that Luis and Joe provided you with excellent service during your visit. We appreciate your feedback and look forward to assisting you again! Sincerely, The Sierra Chevrolet Team

March 23, 2026

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Good dealership. Once used them once. Two concerns, only could fix one of the problems. More

by tomforbes
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 24, 2026

Sierra Chevrolet of Monrovia responded

Thank you for your feedback, Tom! We appreciate your positive remarks about Sierra Chevrolet. Your concern about only one of the two issues being resolved is understood, and the opportunity to address the remaining matter is important. Please feel free to reach out directly so it can be taken care of. We look forward to assisting you further. Sincerely, The Sierra Chevrolet Team

March 17, 2026

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Employee Rating

Always a pleasure bringing my car in for service. Unlike other dealers, staff here treat you with kindness. My advisors Tanya and Joe always keep me updated. Thank you! More

by JORGE3PS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tanya Ruiz

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Mar 18, 2026

Sierra Chevrolet of Monrovia responded

Thank you for your kind words, Jorge! We appreciate you choosing Sierra Chevrolet for your service needs. It's great to hear that Tanya and Joe provided you with excellent care and communication. We look forward to seeing you again for your next service visit! Sincerely, The Sierra Chevrolet Team

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