Sierra Chevrolet is one of the best Chevrolet dealerships
in San Gabriel Valley. Shoutout to everyone in all the departments including the mechanics, thank you for you services.
in San Gabriel Valley. Shoutout to everyone in all the departments including the mechanics, thank you for you services.
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by thompsoncon08
Verified Customer
Verified Customer
Service Price Transparency
Oct 20, 2026 -
Sierra Chevrolet of Monrovia responded
Thank you for your wonderful review! We truly appreciate your kind words about Sierra Chevrolet of Monrovia and our team. It's great to hear that you had a positive experience with us, and we will be sure to pass along your shout-out to all departments, including our mechanics. We look forward to serving you again in the future!
Sincerely, The Sierra Chevrolet Team
Sierra Chevrolet is a world class dealership excellent
sales staff expert service personnel comfortable lounge accommodations making the service wait a pleasant experience.
sales staff expert service personnel comfortable lounge accommodations making the service wait a pleasant experience.
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by JOHNCARO626
Verified Customer
Verified Customer
Service Price Transparency
Oct 14, 2026 -
Sierra Chevrolet of Monrovia responded
Thank you for your review, John! We're happy to hear you had a great experience at Sierra Chevrolet. Our team works hard to provide excellent service, and it's great to know that you enjoyed our comfortable lounge while waiting. We appreciate your kind words and look forward to seeing you again soon!
Sincerely, The Sierra Chevrolet Team
Lack of communication from both the Service Dept and the
Parts Depart was unacceptable and unprofessional.
Parts Depart was unacceptable and unprofessional.
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by James S.
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Abraham
Oct 12, 2026 -
Sierra Chevrolet of Monrovia responded
Thank you for sharing your experience with us, James. We understand that communication is crucial, and appreciate your feedback regarding our Service and Parts Departments. At Sierra Chevrolet, we strive to provide the best possible service, and your comments will help us improve our processes. If you would like to discuss this further, please feel free to reach out to us directly. Our team values your input and hopes to serve you better in the future.
Sincerely, The Sierra Chevrolet Team
Making my appointment was easy, my Service Rep Joe
Jimenez, is knowledgeable and polite, he took care of my truck right away, and identified future service needs.
Jimenez, is knowledgeable and polite, he took care of my truck right away, and identified future service needs.
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by Bob
Verified Customer
Verified Customer
Service Price Transparency
Oct 11, 2026 -
Sierra Chevrolet of Monrovia responded
Bob, thank you for sharing your positive experience with us! We're thrilled to hear that Joe provided you with knowledgeable and polite service for your truck. It's great to know that he took care of your needs promptly and highlighted future services. We appreciate your feedback and look forward to assisting you again at Sierra Chevrolet!
Sincerely,
The Sierra Chevrolet Team
I had some issues with my Equinox EV.
My service advisor Joe was very professional. He listened attentively, gave me an estimate for the time of completion, even setup to have an Uber tak
My service advisor Joe was very professional. He listened attentively, gave me an estimate for the time of completion, even setup to have an Uber take me home and pick me up. The vehicle repairs were done in the estimated time and my vehicle was working perfectly. I would come back again for service and recommend them to others
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by tran.peter08
Verified Customer
Verified Customer
Service Price Transparency
Oct 10, 2026 -
Sierra Chevrolet of Monrovia responded
Thank you, Peter! We’re pleased to hear Joe provided you with attentive and professional service during your experience with your Chevrolet Equinox EV. It's great to know that the repairs were completed on time and that your vehicle is working perfectly. We appreciate your recommendation and look forward to welcoming you back to Sierra Chevrolet for any future service needs!
Sincerely, The Sierra Chevrolet Team
The service manager is really helpful and kind, and the
communication is frequent. They complete work quick and do a good job.
communication is frequent. They complete work quick and do a good job.
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by Ssinger
Verified Customer
Verified Customer
Service Price Transparency
Oct 08, 2026 -
Sierra Chevrolet of Monrovia responded
Thank you for your review! We are glad to hear about your positive experience with our service team at Sierra Chevrolet of Monrovia. It's great to know that our communication and quick service have made a difference for you. We appreciate your feedback and look forward to assisting you again!
Sincerely, The Sierra Chevrolet Team
Service dept is the worst and all other words you can
think of that means the worst. Worst representative, worst customer care.
think of that means the worst. Worst representative, worst customer care.
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by daryu12
Service Price Transparency
Oct 02, 2026 -
Sierra Chevrolet of Monrovia responded
Thank you for your feedback. We understand your concerns regarding your experience with our service department at Sierra Chevrolet of Monrovia. Our team appreciates you bringing this to our attention, and we encourage you to reach out to us directly so we can discuss your concerns further. Your feedback is important to us as we strive to improve our customer care.
Sincerely, The Sierra Chevrolet Team
The representative Joe handled my maintenance service on
9/28. He know about my car's services very well. He is very diligent and professional. Also has a very pleasant personality with good manner.
The a
9/28. He know about my car's services very well. He is very diligent and professional. Also has a very pleasant personality with good manner.
The above appointment was set with Tanya on 9/25. Tanya also very pleasant personality and professional with good manner.
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by JENNIE
Verified Customer
Verified Customer
Oct 01, 2026 -
Sierra Chevrolet of Monrovia responded
Thank you for your feedback, Jennie! We're glad to hear that Joe and Tanya provided you with excellent service during your maintenance visit at Sierra Chevrolet. Their professionalism and pleasant personalities truly make a difference. We appreciate your feedback and hope to see you again soon!
Sincerely, The Sierra Chevrolet Team
Reliable and very profession Issue was solved very
quickly, highly recommended to others
Thank you
quickly, highly recommended to others
Thank you
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by karinechalikyan
Verified Customer
Verified Customer
Service Price Transparency
Sep 03, 2026 -
Sierra Chevrolet of Monrovia responded
Thank you for your wonderful review, Karine! We’re thrilled to hear that you found Sierra Chevrolet of Monrovia reliable and professional, and that your issue was resolved quickly. Your recommendation means a lot to us. We look forward to assisting you again in the future!
Sincerely, The Sierra Chevrolet Team
Excellent customer service, highly recommended to all of
my friends and relatives. Thanks Sierra chevrolet!
my friends and relatives. Thanks Sierra chevrolet!
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by JOEL.ILARDE
Verified Customer
Verified Customer
Service Price Transparency
Aug 30, 2026 -
Sierra Chevrolet of Monrovia responded
Thank you so much for your fantastic review, Joel! We’re thrilled to hear that you had an excellent experience with us at Sierra Chevrolet of Monrovia. Your recommendation means a lot to us, and we appreciate you sharing our name with your friends and relatives. Our team looks forward to seeing you again soon!
Sincerely, The Sierra Chevrolet Team