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Sierra INFINITI of Monrovia

Monrovia, CA

4.6
286 Reviews

821 E Central Ave

Monrovia, CA

91016

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286 Reviews of Sierra INFINITI of Monrovia

January 14, 2024

Husband and I purchase a vehicle yearly and this has been the, “Easiest Transaction Ever!” More

by JRANDLA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Cook, Chris Gonzalez
Jan 16, 2024 -

Sierra INFINITI of Monrovia responded

Thanks for the 5-star review of your dealership experience! We're delighted to have provided you with all the support and guidance you needed to make this transaction a breeze. Congrats on the new INFINITI! We wish you and your husband all the best in your upcoming journeys, from everyone at Sierra INFINITI!

January 13, 2024

Wonderful, friendly and knowledgeable people. They really go the extra mile to make you comfortable and happy More

by RAVENETTE33
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Gonzalez, Mira Taha
Jan 16, 2024 -

Sierra INFINITI of Monrovia responded

Congratulations on your new vehicle! We're thrilled you enjoyed a pleasant and supportive buying experience with us, and we appreciate your lovely feedback. We wish many happy travels to you in your new ride, from all of us at Sierra INFINITI!

January 13, 2024

For the past 10 years, I’ve been going to the other Infiniti dealership where I bought my car. I wish I had discovered Sierra Infiniti much sooner since their service department is so much better, and More

by SCRATCHYGH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omero, Benjamin Gutierrez
Jan 16, 2024 -

Sierra INFINITI of Monrovia responded

Thank you for telling us why you liked this service visit! Your satisfaction means a lot to us, and we're pleased you enjoyed the accommodations offered by Omero and our service team. We hope you'll continue to make Sierra INFINITI your first choice for service.

January 11, 2024

Everyone was friendly, the process took longer than I thought it should. That’s all More

by gsalvino9
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Guillermo Murillo, Christina Torres, Benjamin Gutierrez
Jan 12, 2024 -

Sierra INFINITI of Monrovia responded

We greatly appreciate you for leaving us this remarkable review! We are honored to have had the opportunity to work with you and we are glad that our team could provide you with top notch service. We are delighted to know that everyone was friendly. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire Sierra INFINITI of Monrovia team!

January 09, 2024

Sierra Infiniti dealership and staff ate always helpful, attentive and friendly. Guaranteed, my next Infiniti will come from Sieera Infiniti. More

by NESTORIA1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Gutierrez
Jan 10, 2024 -

Sierra INFINITI of Monrovia responded

Thank you for taking a moment to share some positive feedback about our dealership team! We truly appreciate it, and we graciously look forward to working with you when you're ready for your next INFINITI!

January 06, 2024

Johnathan was my service rep. Very professional and responsive. Handled my repair issue perfectly with full explanations. Provided options and was pleasant to work with. I wou More

by Yalekkim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnathan
Jan 07, 2024 -

Sierra INFINITI of Monrovia responded

Thank you for recognizing Jonathan's excellence by sharing your 5-star review! We're certain he'll be honored by your kind words, and we hope you won't hesitate to call the next time he and the Sierra INFINITI team may serve you.

January 06, 2024

Benjamin was very helpful friendly and professional. The service was very informative. I was happy with the quality of the handling of my car. More

by J.VALDEZ728
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Gutierrez
Jan 07, 2024 -

Sierra INFINITI of Monrovia responded

Thank you for your trust in our service team! We're happy Benjamin provided you with a thorough, informative visit. Please don't hesitate to give us a call the next time we may assist you. It's always our pleasure!

January 06, 2024

Johnathon in service was extremely friendly knowledgeable and my car was completed by the time promised More

by ceugenio725
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnathon jimenez
Jan 07, 2024 -

Sierra INFINITI of Monrovia responded

Thanks for the fantastic review of Jonathan! Jonathan is the consummate advocate for our guests, and we're pleased he provided you with an efficient and pleasant visit. Thank you for continuing to choose Sierra INFINITI!

January 04, 2024

I like the new changes I have seen at sierra infinity. I like the fact that I now get to sit with my rep after the repairs or service is complete. It allows me to discuss my car concerns with someone who More

by lorraine.camarena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Jimenez
Jan 05, 2024 -

Sierra INFINITI of Monrovia responded

Lorraine, We are grateful for you leaving Jonathan this wonderful review! We are thrilled to hear that Jonathan took excellent care of you and could provide you with thorough and efficient service. We are pleased to know that he is professional, personable and knowledgeable. Please drive safely and do not hesitate to let us know how we may be of further service to you.

Jan 05, 2024 -

lorraine.camarena responded

Rest assured, I will continue to bring my vehicle to Sierra for great customer care! Thanks again!

Feb 16, 2024 -

Sierra INFINITI of Monrovia responded

Lorraine.camarena, thank you for your kind words and this wonderful review! We are glad to hear that Jonathan was able to provide you with such a great experience!

January 03, 2024

Not many sales guys, because GM and other work head all join the actual work.👍👍👍 More

by James Chan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Torres, Benjamin Gutierrez
Jan 05, 2024 -

Sierra INFINITI of Monrovia responded

James, Thank you so much for for leaving us this positive review! We are so appreciative of the opportunity to work with you and we are glad that our team could provide you with A+ service. Please do not hesitate to let us know how we may be of further service to you. Congrats on your new vehicle- behalf of the entire Sierra INFINITI of Monrovia team!

Feb 16, 2024 -

Sierra INFINITI of Monrovia responded

James Chan, we're happy you found our staff to be so supportive during your experience here at Sierra INFINITI Of Monrovia.

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