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Sierra INFINITI of Monrovia

Monrovia, CA

not yet
rated
287 Reviews
Call Dealership (626) 303-1000

821 E Central Ave

Monrovia, CA

91016

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287 Reviews of Sierra INFINITI of Monrovia

August 16, 2023

Excellent customer service from service rep. The facility was out of coffee. Minor details yet important to me. Otherwise nice and clean and tidy.everyone is very friendly and helpful. More

by LAURAAVELLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tuan Nguyen
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Aug 17, 2023 -

Sierra INFINITI of Monrovia responded

Thank you for letting us know how happy you were with your service visit! We're glad your service advisor provided you with a pleasant and accommodating experience, besides the lack of coffee, for which we're very sorry. We hope to make your next appointment even better!

August 16, 2023

Friendly, helpful, and very accommodating. I never have an issue here. I also love to come here for all maintenance situations. More

by jweible.03
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vana Kakozian, Nick Cook, Paul Jacobs
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Aug 17, 2023 -

Sierra INFINITI of Monrovia responded

Thanks so much for your lovely feedback, and also for your continued business. We're delighted our team continues to deliver their very best in service and expertise. We wish you all the best in your journeys ahead, from the whole team at Sierra INFINITI

August 15, 2023

Great. a a a a a a a a a a a a a a More

by Brian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Cook
Print
Aug 16, 2023 -

Sierra INFINITI of Monrovia responded

Brian, thanks for taking a moment to give credit to John for making your dealership visit a great success. We're thrilled he handled your transaction to your complete satisfaction. Congratulations on the new INFINITI! Best wishes for amazing travels, from all of us at Sierra INFINITI!

August 15, 2023

charging way too much for additional service. But they fix the car good, and wished the exterior a little bit. More

by trycccsssss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Veronica Rios
Print
Feb 16, 2024 -

Sierra INFINITI of Monrovia responded

Trycccsssss, thank you for sharing your experience with us!

August 15, 2023

Had a great experience, our sales guy was super helpful and informative. I would definitely buy more cars there in the future. More

by jackie.alopez19
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Guillermo Murillo
Print
Aug 16, 2023 -

Sierra INFINITI of Monrovia responded

Thanks for the positive feedback, Jackie! We're delighted our team provided you with all the support and expertise you needed to make this a seamless transaction. Congrats on the pre-owned INFINITI! We hope you absolutely love it, and we wish you all the best in your journeys to come, from everyone at Sierra INFINITI!

August 15, 2023

recommended getting your car serviced here with Veronica and the service team, very helpful and they know what they are doing. More

by MARCELOSAMAYOA2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Veronica Rios
Print
Aug 16, 2023 -

Sierra INFINITI of Monrovia responded

Marcelo, thanks for the awesome feedback on Veronica! We're glad she and the team made sure your vehicle was well taken care of. We hope you'll continue to choose Sierra INFINITI for all your automotive needs!

August 14, 2023

Benjamin was great and I my service was done very quickly. I would recommend to family and friends. More

by MARKKTHE100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Gutierrez
Print
Aug 16, 2023 -

Sierra INFINITI of Monrovia responded

Thank you for stopping by to give some credit to Benjamin for providing you with an outstanding service visit! We sincerely appreciate your review and recommendation. Please come see us again some day!

August 13, 2023

Excellent follow up and service. They made the car buying experience very pleasant. I have had 14 Nissan vehicles, 5 have been Infiniti. I will continue to be a loyal customer. More

by johnc19
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tomson Diep, Christina Torres
Print
Aug 14, 2023 -

Sierra INFINITI of Monrovia responded

Hi, John! Thank you for sharing your 5-star review of this buying experience. Your loyalty is an honor we don't take lightly, and we're thrilled our team's support and communication helped make this a seamless transaction. Congrats on the new INFINITI! Best wishes for pleasant travels in your future, from the whole team at Sierra INFINITI!

August 12, 2023

the staff are so friendly and attentive. The vibe in the waiting area / showroom is positive and uplifting. Service was on point. More

by ALENOUE
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Veronica Rios
Print
Aug 14, 2023 -

Sierra INFINITI of Monrovia responded

Thank you for the thoughtful feedback! We're happy you enjoyed some fantastic service and the comfy, pleasant atmosphere of our facility. Please let us know when we may assist you again. It's always our pleasure!

August 12, 2023

Benjamin is always great to work with and gets me out of there as quickly as he can. Thanks! More

by RONID59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Gutierrez
Print
Aug 14, 2023 -

Sierra INFINITI of Monrovia responded

Thank you for taking the time to give credit to Benjamin for always taking excellent care of you! Nothing means more to us than your complete satisfaction, so we're glad Benjamin continues to make your appointments super convenient. See you next time!

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