Sierra Motors

Excellent service but follow-up sometimes difficult. Communications between individuals/customer could improve. Home delivery was exceptional! Communications between individuals/customer could improve. Home delivery was exceptional! More

It was easy to schedule my service fairly last minute. There was a very quick turnaround time. The staff was very friendly & helpful. There was a very quick turnaround time. The staff was very friendly & helpful. More

I took my truck in to get my roof done , the first time it was in the shop and they said it was “done” there was scratches all over my doors , third brake light, roof moldings and overspray on my windshiel it was in the shop and they said it was “done” there was scratches all over my doors , third brake light, roof moldings and overspray on my windshield. Tons of trash in the bed of my truck along with all the bondo dust. There was a lot of bondo dust all over the inside of my cad as well When I talked to randy he said he would bring it back to the shop after a few weeks and redo the paint job and make sure it was right before leaving the shop. Taking my truck back in to get the bad work taken care of and getting it back 3 days later than was promised to make sure it was “perfect” before giving it back to me. Three days late , yet another horrible. Pin holes in the clear coat, body lines are completely off , over spray paint and clear coat over everything, two new dents where they pushed my tow mirrors into my door. Talked to the manager and he basically told me to kick rocks , then when I explained to him I’m taking it to a different shop he offered me half of what was paid out through the insurance, when I asked for the full amount due to extra damages that were made from his shop. John wrote the check but put a disclaimer on the back basically stating if I cashed the check it releases sierra motors from any and all damages Highly recommend not going to this location for anything More

This is the 5th vehicle I’ve gotten from them. Am very satisfied with Sierra motors and Frank Rathburn is the greatest. He’s handled all of my cars and I feel that his concerns were all about me a Am very satisfied with Sierra motors and Frank Rathburn is the greatest. He’s handled all of my cars and I feel that his concerns were all about me and what I wanted. Very professional and takes care of everything. More

Top notch operation! Always have a good experience at Sierra Motors Jamestown. The staff always makes me feel like I'm getting my monies worth of service. I feel confident that my truck will perform well Sierra Motors Jamestown. The staff always makes me feel like I'm getting my monies worth of service. I feel confident that my truck will perform well between visits... Thank you SM. More

Caitlyn was a gem to work with very professional with a great personality. The work performed although minor was done the same day, a plus. great personality. The work performed although minor was done the same day, a plus. More

The staff was very knowledgeable, friendly, and professional. They also got the job done quickly while keeping me posted every step of the way. professional. They also got the job done quickly while keeping me posted every step of the way. More