Sierra Motors

I have a neutral 3 star rating for the motor mall. Ive never bought from that store own3d by Bill walsh. I refuse to gloat on anything in a negative or positive way. I'm here for the sales man who sol Ive never bought from that store own3d by Bill walsh. I refuse to gloat on anything in a negative or positive way. I'm here for the sales man who sold me 3 cars from another location and asked for a review. Excellent service! More

Robert has helped me buy two different vehicles. He was transparent informative and helpful. He also worked dillegently to find the vehicles for me! He was transparent informative and helpful. He also worked dillegently to find the vehicles for me! More

I always purchase new cars online. The usv I was looking was not available by the dealership but @craig & George located the my car which had all options ana color I was looking. The s The usv I was looking was not available by the dealership but @craig & George located the my car which had all options ana color I was looking. The service I received was the best. This is the 1st time I purchase and traide a car from Sierra Mazda. I strongly recommend this dealer. I work with Craig & Geore the Greek and provided the best service ever. Please try this dealer for any car purchases and you will be comlete satify like I did. More

Buyer beware! We are life long Volkswagen customers. My wife and I flew from South Carolina to purchase a new 2022 Volkswagen mk8 GTI from Sierra Volkswagen. We p We are life long Volkswagen customers. My wife and I flew from South Carolina to purchase a new 2022 Volkswagen mk8 GTI from Sierra Volkswagen. We paid over MSRP for this new car in March of 2022. Fast forward to January of 2023 we decided trade it in for a VW Golf R. During this process we were shocked to find out the new GTI had an accident on the carfax report dating back to December of 2021! This rear damage accident with another vehicle reported on the Carfax caused us to lose thousands of dollars on our trade. This accident was not disclosed to us. After contacting Sierra Volkswagen GM about this they continue to deny responsibility. More

I recently purchased 2011 CTS coupe from Sierra Motors Ottawa it needed some body work done right side quarter panel was repaired and looked good left side quarter panel was repaired was not acceptable bu Ottawa it needed some body work done right side quarter panel was repaired and looked good left side quarter panel was repaired was not acceptable but nothing was done about it I had the car for two days and I had to be jumpstarted took it back to the dealership they told me some bogus numbers what they came up on the test of the battery and didn't replace it then I was directed to take it to the dealership and Streator because of the noise in the rear end so I had them test the battery there it tested bad so they replaced the battery also they repaired the noise that was in the rear end very good service there the front right brake rotor is grooved out and grinding I was told by Sierra Motors that the brakes were fine they passed inspection also all the valve stem caps were broke they were not replaced the car was not fully detailed when I picked it up the motor was not detailed so I did that myself also when I took it in to Sierra for two new front tires and an alignment all the service writer said was sign here very impolite I won't be back over there I will deal with Streator they're very professional and they do a very good job At Sierra I asked for is the inspection sheet and nobody ever showed it to me More

This dealership should have a 10 ++++ rating. I had a wonderful experience shopping for my new 2021 Mazda CX-5 Grand Touring SUV. I want to thank Howard Tuttle for all his great patience with me trying o wonderful experience shopping for my new 2021 Mazda CX-5 Grand Touring SUV. I want to thank Howard Tuttle for all his great patience with me trying out to many SUVs. Howard, also deserves a 5-Star Rating. He is a very intelligent & knowledgeable salesman with good humor & a nice smile. Sorry I took so long Howard in making my decision. I fell in love all over again, only this time it was an SUV. And the added (Plus) is that I now have a good trusting friend, whom I can rely on to help me learn more about my new Mazda CX-5. I do better with hands on learning. I’m an old fashion gal. I will always highly recommend Howard’s excellent salesmanship at Sierra Motor Mall when anyone is looking for a new vehicle. Howard Tuttle is a very dedicated salesman, your very lucky to have him on your staff. Please tell Howard “Thank You” for his all his great help in showing me how the Mazda CX-5 safety features work out on I-80. It has eased my mind letting me know how safe I truly am in this wonderful vehicle. Now I know why Mazda has such a high #1 rating. I also, want to tell Bob Healy “Thank You” for honoring his words to me on the extra items I purchased for my Mazda CX-5 . He’s terrific and a great Business Manager. Please stay safe everyone & have a nice day. More