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Sierra Subaru of Monrovia - Service Center

Monrovia, CA

4.9
402 Reviews

402 Reviews of Sierra Subaru of Monrovia - Service Center

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August 10, 2025

So glad to see Jaime Vega again. He is courteous, positive, and gets the job done efficiently. Always asks me if I want a ride home, and calls as soon as my service is completed. More

by dkdowney
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2025 -

Sierra Subaru of Monrovia responded

We truly appreciate your continued business, and we're glad Jaime has always taken such great care of you and your vehicle. Thank you for making Sierra Subaru your #1 choice for service!

August 10, 2025

Excellent customer service! They go out of their way to please their customers and I’m a happy customer. I have owned 4 Hondas in my lifetime but my Subaru is the winner! Th More

by susanranae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Ibarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2025 -

Sierra Subaru of Monrovia responded

Hi, Susan! Thank you for always trusting the Sierra Subaru team to get the job done right. We really appreciate your continued business and hope to make your next appointment an easy and valuable experience..

August 05, 2025

I always receive excellent attention and service at Sierra Subaru. Alexander Ordonez assisted me at my last appointment, and he couldn’t have been more helpful, friendly, and accommodating. Everyone a More

by km
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Ibarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexander Ordonez
Aug 05, 2025 -

Sierra Subaru of Monrovia responded

Thanks for the love, km! We're thrilled you always enjoy working with Alexander and the Sierra Subaru team for your automotive needs. We hope to be of service to you for many more years to come!

August 01, 2025

The service representative was very personable and professional. Rafael Ibarra kept me informed on the progress and problems with my vehicle. More

by marianne.galleon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Ibarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2025 -

Sierra Subaru of Monrovia responded

Thank you for letting us know Rafael did a great job, Marianne! It is always our pleasure to empower our customers to make informed decisions about their vehicles. Thanks for choosing Sierra Subaru for the best service.

July 23, 2025

I’m glad I found Sierra Subaru. I used to travel way too far to a different dealer but I opted to give Sierra a try and I was not disappointed. This last time I was there I was help More

by sjessi17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yadira Cedillo
Jul 24, 2025 -

Sierra Subaru of Monrovia responded

Thanks for taking the time to review your service experience. We're happy Yadira handled your visit with great care. We hope you'll continue to choose Sierra Subaru for all your automotive needs!

July 20, 2025

I’m very satisfied with the service I get from Rafael Ibarra. Very courteous and accommodating. More

by Aznqueen91203
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Ibarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2025 -

Sierra Subaru of Monrovia responded

Thank you for sharing positive feedback on Rafael! We want all of our guests to be treated to service that is thorough and reliable, so we're happy that's exactly what he has provided for you. We look forward to your next visit!

July 19, 2025

I always receive an excellent and helpful service since I bought my car at Sierra Subaru of Monrovia. More

by lauranc67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2025 -

Sierra Subaru of Monrovia responded

Hi, Laura! Thank you for honoring us with your patronage over the years. We're so pleased our team continues to serve you well. Get in touch the next time we may be of assistance. We're here for you!

July 19, 2025

I can make appt and be comfortable w good service Friendly efficient w snacks w hood maintenance More

by Carvel.h.bass
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy perez
Jul 22, 2025 -

Sierra Subaru of Monrovia responded

Carvel, your satisfaction means a lot to us, and we're pleased you enjoyed the accommodations offered by our service department. We hope you'll continue to make Sierra Subaru your first choice for service!

July 18, 2025

Rafael Ibarra reviewed the scheduled maintenance needs of my Forester and made sure all was done,finishing with a complimentary wash. The service was excellent. My only gripe with the dealership is that the More

by qt407rrd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Ibarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2025 -

Sierra Subaru of Monrovia responded

Thank you for taking a moment to share positive feedback on Rafael. We really appreciate hearing from people who have been helped by our amazing team. Please come see us again some day!

July 15, 2025

Armando Carlos was an amazing service consultant. I was in a rush for car maintenance prior to an unexpected road trip out of town and he was able to get me in and out in an hour. Phenomenal serv More

by DC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armando Carlos
Jul 16, 2025 -

Sierra Subaru of Monrovia responded

DC, thank you for letting us know your vehicle's service was handled seamlessly by Armando and the Sierra Subaru team. We hope you won't hesitate to reach out when we may be of service to you again.

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