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Sierra Subaru of Monrovia - Service Center

Monrovia, CA

4.9
377 Reviews

377 Reviews of Sierra Subaru of Monrovia - Service Center

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May 20, 2025

I got my Subaru Ascent from Sierra Subaru in 2018. Since then, I have also taken my vehicle to get serviced at this location's service department. Rafael Ibarra has always been my advisor of choice. H More

by Betty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Ibarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2025 -

Sierra Subaru of Monrovia responded

Thank you for your lovely feedback, Betty! We're pleased you continue to receive the best care and guidance from Rafael and our amazing team. Please don't hesitate to get in touch when we can assist you again.

May 18, 2025

Sierra Subaru provides honesty quality service every time I take my car. My service agent was Sandy Perez and she is amazing, she always goes above and beyond , she is so kind and patient. Highly recommend h More

by s15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy Perez
May 19, 2025 -

Sierra Subaru of Monrovia responded

Thank you for always trusting Sandy and the Sierra Subaru team to get the job done right. We really appreciate your continued business and hope to make your next appointment just as exceptional.

May 14, 2025

It very close by friendly staff and very quick on getting everything done ✅ never had any problems More

by @lex!$
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy Perez
May 14, 2025 -

Sierra Subaru of Monrovia responded

Thank you for sharing what made this a great service visit, Alexis! It is always our pleasure to ensure convenience and value when you place your trust in our team. We wish you the safest of travels until we see you next time.

May 14, 2025

Sandy Perez was a very helpful individual. Upon entering the dealership she immediately helped me with my appointment. She explained everything that was going to go on with my car in full deta More

by oscar.c
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy Perez
May 15, 2025 -

Sierra Subaru of Monrovia responded

Oscar, we're happy you enjoyed a seamless and thorough visit with Sandy! It is always our pleasure to empower our customers to make informed decisions about their vehicles. Thanks for choosing Sierra Subaru for the best service!

May 13, 2025

I’ve had many cars in the past and this is ny first Subaru. I’ve had a couple of small issues and my advisor, Michael Montoya was quick to handle them . I’m impressed with Subaru in so many ways. They More

by Susan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Cofield
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Aguirre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mayra Neria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Montoya
May 13, 2025 -

Sierra Subaru of Monrovia responded

We're really pleased Michael and the Sierra Subaru team continue to earn your confidence and trust with their diligence and support. Thank you for your positively glowing feedback, Susan!

May 13, 2025

Fast service same day appreciate Mr. Vegas was very professional and accommodating Thank you Sierra Subaru More

by Subaru Forester
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mayra Neria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanya Ly
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2025 -

Sierra Subaru of Monrovia responded

Thank you for letting us know your Forester's appointment was handled seamlessly by Jaime and the Sierra Subaru team. We hope you won't hesitate to reach out when we may be of service to you again.

May 11, 2025

The dealership was easy to deal with. From the sales team to the car services team(👍👍 to Sandy), their service partners are very knowledgeable, friendly, and helpful. More

by JenDurm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar, Dominik, Sandy
May 13, 2025 -

Sierra Subaru of Monrovia responded

Thanks for the love, Jen! We're thrilled you always enjoy working with Sandy and the Sierra Subaru team for your automotive needs. We hope to be of service to you for many more years to come!

May 11, 2025

Prompt and informative service from the beginning until the end. Staff was friendly and communicative. More

by Tommy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Ibarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025 -

Sierra Subaru of Monrovia responded

Thank you for sharing what made this a great service visit, Tommy! It is always our pleasure to ensure convenience and value when you place your trust in our team. We wish you the safest of travels until we see you next time.

May 10, 2025

Jaime Vega is my go-to person when I need my car serviced. He provides excellent customer service, and is friendly and professional. I also don’t mind waiting for my car to be serviced b/c the waiti More

by hennyliem515
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025 -

Sierra Subaru of Monrovia responded

We're delighted Jaime has proven to be your vehicle's ultimate service advisor and advocate. Thank you for taking time out of your day to recommend his assistance. Safe travels until we see you again!

May 10, 2025

Customer service here is excellent. Yadira Cedillo was thorough, kind, and communication was top notch. My car was fully inspected and running well, also. More

by c.arretche
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yadira Cedillo
May 13, 2025 -

Sierra Subaru of Monrovia responded

Thanks so much for mentioning all the aspects of your service visit that stood out. We especially appreciate your kind words and recommendation of Yadira's expertise. Please come see us again some day!

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