Sierra Subaru of Monrovia - Service Center

Armando Carlos was amazing. He contacted me as soon as my dash started to have problems and blank out on my Outback. He arranged for me to have a loaner car and my vehicle was r He contacted me as soon as my dash started to have problems and blank out on my Outback. He arranged for me to have a loaner car and my vehicle was ready first thing in the morning! More

Sandy Perez has been terrific! I am extremely happy with the excellent customer service she provides. I bought my CrossTrek 5 years ago and always bring my car into Sierra for se I am extremely happy with the excellent customer service she provides. I bought my CrossTrek 5 years ago and always bring my car into Sierra for service. It took me a while to find her , but hands down best customer service advisor I have met. I now only ask for her. More

It had been a long time since I serviced my 2016 Subaru Outback. I was apprehensive about going to the dealership. I must say that my experience was very good. Rafael Ibarra was my service manager. He was Outback. I was apprehensive about going to the dealership. I must say that my experience was very good. Rafael Ibarra was my service manager. He was pleasant and very professional. When the suggested service report came back, it was a lot more than I expected. Rafael went over the work estimate with me and explained all of the items. That helps me prioritize the immediate service needs. Rafeal, thanks. More

Jaime always does his best to help. He's my go to for my services He's my go to for my services More

Rafael Ibarra was a big help to me in outlining what was covered in the 12 month service visit, and advising me of the options available and/or advisable in addition. Good communicator as well. I'll be lo covered in the 12 month service visit, and advising me of the options available and/or advisable in addition. Good communicator as well. I'll be looking for him at my return visits for service. More

Was greeted cordially and car was serviced on a timely manner. Very satisfied with the. Service received. manner. Very satisfied with the. Service received. More

My husband and I are always so grateful to receive assistance from Jaime Vega. We are highly satisfied. assistance from Jaime Vega. We are highly satisfied. More

I got my Subaru Ascent from Sierra Subaru in 2018. Since then, I have also taken my vehicle to get serviced at this location's service department. Rafael Ibarra has always been my advisor of choice. H Since then, I have also taken my vehicle to get serviced at this location's service department. Rafael Ibarra has always been my advisor of choice. He exhibited exceptional customer service from the start. My experience has gotten even better over time (if that is possible). I really enjoy the videos sent to our text with updates on the car maintenance/service process. Rafael is honest, transparent, personable, and kind. He is the reason I still come to Sierra to get my car serviced. More

Sierra Subaru provides honesty quality service every time I take my car. My service agent was Sandy Perez and she is amazing, she always goes above and beyond , she is so kind and patient. Highly recommend h I take my car. My service agent was Sandy Perez and she is amazing, she always goes above and beyond , she is so kind and patient. Highly recommend her. More