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Sierra Subaru of Monrovia - Service Center

Monrovia, CA

4.9
379 Reviews

379 Reviews of Sierra Subaru of Monrovia - Service Center

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January 31, 2024

Yadira Cedillo was a charm, got me in and out expediently and the service was optimal. More

by Dwn15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yadira Cedillo
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Feb 01, 2024 -

Sierra Subaru of Monrovia responded

Thanks for taking the time to review your service experience! We're happy Yadira handled your visit with great care and got you safely back on the road in a timely manner. We hope you'll continue to choose Sierra Subaru for all your automotive needs!

January 28, 2024

This is the best place to bring your Subaru, Yadira Cedillo provides excellent customer service. More

by Rene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Catherine Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 29, 2024 -

Sierra Subaru of Monrovia responded

Thank you for your kind review, Rene! We truly appreciate your continued business, and we're glad Yadira has always taken such great care of you and your Subaru. Thank you for making Sierra Subaru your #1 choice for service.

January 27, 2024

Pleasant dealership. They do a good job. Highly recommend for good service. Only downside is that have to wait too long for work to be completed. More

by Judiv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Ibarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 29, 2024 -

Sierra Subaru of Monrovia responded

Thank you for honoring us with your patronage! We're so pleased our team continues to serve you well, and we're grateful for your patience whenever your service has been delayed. Get in touch the next time we may be of assistance. We're always here for you!

January 25, 2024

As always a great experience with the service department! Veronica really went above and beyond. More

by Laurathelan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Veronica
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Jan 26, 2024 -

Sierra Subaru of Monrovia responded

Laura, Thank you so much for leaving Veronica this amazing review! We are glad to hear that Veronica took great care of you and your automotive needs. We are happy to know that she went above and beyond for you. Please do not hesitate to let us know how we may be of further service to you.

January 23, 2024

My 2nd visit to Monrovia Subaru. Couldn't be tter. I'm glad I bought a Subaru. More

by AltadenaKM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Ibarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 25, 2024 -

Sierra Subaru of Monrovia responded

Thank you for your positive review! We are honored by your repeat business, and we are so glad that our team provided you with 5-star service. Your satisfaction means so much to us. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

January 17, 2024

Great service and experience! Will recommend and go back for future service! Thank you very much! More

by Julian alonso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Cofield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Ibarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Catherine Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Veronica
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Jan 18, 2024 -

Sierra Subaru of Monrovia responded

Thanks for letting us know our service team did a great job, Julian! Making your service visits convenient and thorough are our top priorities. We hope to do the same at your next visit!

January 15, 2024

Recently my 2022 Subaru Crosstrek Sport was in for routine service at Sierra Subaru of Monrovia. I asked that the techs check the hoses for the wiper fluid reservoir as it had been leaking. I suspecte More

by Kathalcala
Recommend Dealer
Yes
Employees Worked With
Yadira Cedillo
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Jan 16, 2024 -

Sierra Subaru of Monrovia responded

Thanks for letting us know how satisfied you were with Yadira's assistance in resolving the rodent problem! We're glad she provided you with her utmost support and insight at this visit. We look forward to making your next appointment just as exceptional.

January 15, 2024

We received excellent service from Jaime Vega. He confirmed that our extended warranty covered the services and resolved the car issues. He and his team took the time to find a resolution. We rece More

by Christina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 16, 2024 -

Sierra Subaru of Monrovia responded

Christina, thank you for recognizing Jaime's excellence by sharing your 5-star review! We're certain he'll be honored by your kind words, and we hope you won't hesitate to call the next time Jaime and the Sierra Subaru team may serve you.

January 10, 2024

Jaime Vega was very courteous and made the service process easy for us. Prompt service and overall a good experience for us at Subaru of Monrovia. More

by mlab185
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 10, 2024 -

Sierra Subaru of Monrovia responded

Thanks so much for your thoughtful feedback! Nothing means more to us than your complete satisfaction, so we're happy Jaime handled your visit with great care and communication. We hope to ensure the same circumstances at your next appointment.

January 09, 2024

Subaru of Monrovia is always a great choice to bring your car in for service. Left it in the hands of Rafael Ibarra and he took care of me! Feels good to be a Subaru customer More

by jayluQ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Ibarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 10, 2024 -

Sierra Subaru of Monrovia responded

Thank you! We're pleased you had another great service experience with us, and that Rafael made sure your vehicle was well taken care of. We appreciate your kind words and look forward to seeing you at your next visit!

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