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Sierra Subaru of Monrovia - Service Center

Monrovia, CA

4.9
363 Reviews

363 Reviews of Sierra Subaru of Monrovia - Service Center

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December 18, 2023

Always clean and stocked with goodie! Friendly and helpful people. Always fast and efficient. love this car dealer! More

by Herlenn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Ibarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yadira Cedillo
Dec 20, 2023 -

Sierra Subaru of Monrovia responded

Thank you for telling us why you liked this service visit! Your satisfaction means a lot to us, and we're pleased you enjoyed the accommodations offered by our service department. We hope you'll continue to make Sierra Subaru your first choice for service!

December 14, 2023

The people at this dealership are nice and welcoming. The only reason I'm giving this rating is because of the wait. I had gone the week before without an appointment and they told me it was going to be More

by silver58bug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Ibarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 14, 2023

Yadira Cedillo was very polite,friendly, and professional. Very happy with her service. Made herself available for questions. More

by Bilpina
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yadira Cedillo
Dec 14, 2023 -

Sierra Subaru of Monrovia responded

Bilpina, We are grateful for you leaving Yadira this flawless review! We are thrilled to hear that Yadira took excellent care of you and could provide you with thorough and efficient service. We are pleased to know that she was very polite, friendly and professional. Please drive safely and do not hesitate to let us know how we may be of further service to you.

December 13, 2023

Fast and very friendly, very happy with veronica rios kept you informed of the process. More

by blacklexus350
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Veronica Rios
Dec 13, 2023 -

Sierra Subaru of Monrovia responded

Thanks for stopping by to share your 5-star review of Veronica! We're glad she addressed your vehicle's service process with plenty of communication. Please don't hesitate to reach out when we can help you again. It's always our pleasure!

December 09, 2023

The service and professionalism of Veronica Rios was exceptional and very much appreciated…thank you all for your support and dedication More

by Carlitosg.80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Veronica Rios
Dec 09, 2023 -

Sierra Subaru of Monrovia responded

Thanks for stopping by to share your 5-star review of Veronica! We're glad she provided you with an exceptional service visit. Please don't hesitate to reach out when we can help you again. It's always our pleasure!

December 04, 2023

Yadira Cedillo was incredibly helpful, kind, thorough and personable. In fact, the moment I walked in the door the overall atmosphere of the staff was welcoming. I feel like I'm in very good hands when I com More

by jmichaelminnis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yadira Cedillo
Dec 05, 2023 -

Sierra Subaru of Monrovia responded

Thank you for your lovely review! We're pleased you had another great service experience with us, and that Yadira made sure your vehicle was well taken care of. We appreciate your kind words and look forward to seeing you at your next visit!

December 04, 2023

Yadira Cedillo was very pleasant to work with. She was professional & kept me informed. She gave me an estimate of the oil change, tire rotation, etc. costs. When additional service was needed, More

by stepley01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yadira Cedillo & Bobby (from Service Dept.)
Dec 05, 2023 -

Sierra Subaru of Monrovia responded

Thank you for taking a moment to share your feedback! We're so happy Yadira handled your visit with great care and communication, and that Bobby attended to your issues promptly the following day. We're sorry our error caused the second trip, and we sincerely appreciate your patience and feedback on this visit. Happy travels through the holiday season!

December 04, 2023

I consistently get efficient, prompt, consistent high quality service from Service Rep Rafael Ibarra during my service visits, which keeps me coming back. More

by bcrosstrekky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Ibarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2023 -

Sierra Subaru of Monrovia responded

Thank you for telling us why you like working with Rafael! Your satisfaction means the world to us, and we're pleased he continues to be a reliable resource for your service needs. We look forward to ensuring more high quality service at your next appointment!

December 02, 2023

I purchased my 2018 Outback 5 years ago and I am so happy with the car. The people in the sales department were very nice and they went out of their way to find the exact color I wanted. Even though w More

by okasan88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Sandoval
Dec 05, 2023 -

Sierra Subaru of Monrovia responded

Thank you for the honor of serving you over the years! We're pleased you continue to receive the best care from Antonio and our amazing team. Please don't hesitate to get in touch when we can assist you again. It's always our pleasure!

December 02, 2023

Service rep Jaime Vega was efficient, courteous and competent. Service was thorough. I have no complaints. More

by rshyslop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2023 -

Sierra Subaru of Monrovia responded

Thanks for letting us know how satisfied you were with Jaime's assistance! We're glad he provided you with his utmost support and diligence at this visit. We look forward to making your next appointment just as superb.

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