Sierra Subaru of Monrovia - Service Center
Monrovia, CA
363 Reviews of Sierra Subaru of Monrovia - Service Center
Always clean and stocked with goodie! Friendly and helpful people. Always fast and efficient. love this car dealer! Friendly and helpful people. Always fast and efficient. love this car dealer! More
The people at this dealership are nice and welcoming. The only reason I'm giving this rating is because of the wait. I had gone the week before without an appointment and they told me it was going to be The only reason I'm giving this rating is because of the wait. I had gone the week before without an appointment and they told me it was going to be a 2 hour wait, so I left and I made an appointment and I was there for over 2 hours. I had an appointment at 8 am and I left after 11 am. More
Yadira Cedillo was incredibly helpful, kind, thorough and personable. In fact, the moment I walked in the door the overall atmosphere of the staff was welcoming. I feel like I'm in very good hands when I com personable. In fact, the moment I walked in the door the overall atmosphere of the staff was welcoming. I feel like I'm in very good hands when I come to Subaru Monrovia and this is why I'll keep coming back. Thank you. More
Yadira Cedillo was very pleasant to work with. She was professional & kept me informed. She gave me an estimate of the oil change, tire rotation, etc. costs. When additional service was needed, She was professional & kept me informed. She gave me an estimate of the oil change, tire rotation, etc. costs. When additional service was needed, windshield wipers replaced, she gave me the option & cost. She also asked me if I had time for them to wash my car. My only issue was I had to go back the next day because the display that was left on my display panel, I didn't know how to change it back to where it was. Bobby from the Service Dept. was awesome. With so many buttons & options it's overwhelming & I don't know what to do with most of them. Bobby was great & explained how to operate several of the buttons in my 2020 Forester. More
I consistently get efficient, prompt, consistent high quality service from Service Rep Rafael Ibarra during my service visits, which keeps me coming back. quality service from Service Rep Rafael Ibarra during my service visits, which keeps me coming back. More
I purchased my 2018 Outback 5 years ago and I am so happy with the car. The people in the sales department were very nice and they went out of their way to find the exact color I wanted. Even though w happy with the car. The people in the sales department were very nice and they went out of their way to find the exact color I wanted. Even though we live out of the immediate area, and there are closer Subaru dealers to us, we continue to bring our car back to Sierra Subaru for service because they are good people. On the last visit, Antonio Sandoval saw to it that my car was taken care of in a timely manner. He explained everything to me and I felt comfortable. More
Service rep Jaime Vega was efficient, courteous and competent. Service was thorough. I have no complaints. competent. Service was thorough. I have no complaints. More