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Sierra Subaru of Monrovia - Service Center

Monrovia, CA

4.9
379 Reviews

379 Reviews of Sierra Subaru of Monrovia - Service Center

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August 25, 2024

Alain Barrington was absolutely wonderful! Knowledgeable and a very kind person. He made spending so much money almost bearable 😊 More

by sandi2leo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alain Barrington
Aug 26, 2024 -

Sierra Subaru of Monrovia responded

Sandi, thanks so much for mentioning all the aspects of your dealership visit that stood out. We especially appreciate your kind words and recommendation of Alain's expertise. We'd love to work with you again some day!

August 16, 2024

Jaime Vega helped me to get in and out of the dealership quickly without any hassle! More

by MattP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

Sierra Subaru of Monrovia responded

Matt, thanks for the awesome feedback on this experience! We're pleased Jaime provided you with an efficient and accommodating service visit. We wish you safe travels until you visit us again some day!

August 14, 2024

Yadira Cedillo was very helpful and courteous. She explained well the recommendations of service needed of my car. More

by donmasic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yadira Cedillo
Aug 14, 2024 -

Sierra Subaru of Monrovia responded

Thank you for sharing positive feedback on Yadira! We want all of our guests to be treated to service that is thorough and reliable, so we're happy that's exactly what Yadira provided for you. We look forward to your next visit!

August 08, 2024

Yadira Cedillo was a great service writer, and made sure my additional requests were taken care of. More

by craigskeet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yadira Cedillo
Aug 09, 2024 -

Sierra Subaru of Monrovia responded

Craig, thanks for taking a moment to let us know how helpful you found this visit! We're delighted Yadira provided you with all the answers you needed to make this a positive experience. We're happy to be of service!

August 03, 2024

Jaime Vega was the one who assisted me with my car and he made sure to explain to me why this and that service or repair was needed. He made sure that the part I was looking for and needed will be available More

by mags_mar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2024 -

Sierra Subaru of Monrovia responded

Thank you so much! We're pleased you had another great service experience with us, and that Jaime made sure your vehicle was well taken care of. We appreciate your kind words and look forward to seeing you at your next visit!

July 29, 2024

Sierra Subaru always provides excellent service at a reasonable cost. During my last visit Yadira Cedillo was my service advisor. She was really thorough, answered all my questions, and was very profess More

by T. B.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yadira Cedillo
Jul 30, 2024 -

Sierra Subaru of Monrovia responded

We're so happy you enjoyed an accommodating and thorough visit with Yadira! It is always our pleasure to empower our customers to make informed decisions about their vehicles. Thanks for choosing Sierra Subaru!

July 28, 2024

JAIME VEGA continues to be a beacon of light in the service department at Sierra Subaru. His honest, expert advice has allowed me to feel comfortable having him handle all aspects of my car's service n More

by robdoumitt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2024 -

Sierra Subaru of Monrovia responded

Thank you for your trust in our service team! We're happy Jaime provided you with an engaging and informative visit. Please don't hesitate to give us a call the next time we may assist you. It's always our pleasure!

July 22, 2024

The service team is always helpful and kind. Yadira is so patient. I am a 75 year old man that has lots of questions. Thank you for your continual service. You always give 100%. More

by Momof3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yadira Cebillo
Jul 22, 2024 -

Sierra Subaru of Monrovia responded

Thank you for taking a moment to share positive feedback on Yadira. We truly appreciate hearing from people who have been helped by our amazing team of reliable professionals. Enjoy your summer travels until we see you again!

July 21, 2024

My service advisor, Jaime Vega, was pleasant & professional. Although it was very busy that morning, he still took the time to explain & advise. I have all my services done at Sierra Subaru. More

by fepgfc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2024 -

Sierra Subaru of Monrovia responded

We're happy you enjoyed an accommodating and thorough visit with Jaime! It is always our pleasure to empower our customers to make informed decisions about their vehicles. Thanks for choosing Sierra Subaru!

July 17, 2024

They were great when we bought our Outback and have continued with outstanding service department. I feel like I'm in a time warp where customer satisfaction matters. Very impressive. Christan made sur More

by Nada
Recommend Dealer
Yes
Employees Worked With
Jordan Bejjani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2024 -

Sierra Subaru of Monrovia responded

Thank you for your lovely feedback, Nada! We're pleased you continue to receive the best care and guidance from our amazing team. Please don't hesitate to get in touch when we can assist you again. It's always our pleasure!

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