Silko Honda - Service Center

Service Last minute decision to go to service. They fit me right in & Dino explained everything! Showed me what needed to be done & was done quickly! Last minute decision to go to service. They fit me right in & Dino explained everything! Showed me what needed to be done & was done quickly! More

Good people The service advisors Jamie and Matt are always so kind and pleasant. Great customer service. They know what they are doing and I feel like my car is The service advisors Jamie and Matt are always so kind and pleasant. Great customer service. They know what they are doing and I feel like my car is in good hands! Making another appt soon to get my brakes done. A big thanks to Jamie, Matt, and the Silko crew for all their help! More

Diagnostics of System Warning Lights I called them yesterday morning, a Wednesday, at 10:00AM and they were able to squeeze me in at 11:15AM. They did this because I was planning a three I called them yesterday morning, a Wednesday, at 10:00AM and they were able to squeeze me in at 11:15AM. They did this because I was planning a three day weekend driving trip to Maine and NH. They did the testing and fixed a break switch which was causing the System Warning Lights to trip. They did a 26 point Status Report on my CR-V and I walked out of there knowing that I was not going to have any car problems on my upcoming trip this weekend. Nicely done Silko Honda Service Department and Mike Poitrast! More

Excellent service! I highly recommend the folks at Silko Honda. Emilio was terrific in helping me choose my vehicle, and Chino (service department) is always very helpf I highly recommend the folks at Silko Honda. Emilio was terrific in helping me choose my vehicle, and Chino (service department) is always very helpful. More

in for service and out with new lease Very efficient and professional service. Enjoyable waiting area with nice amenities. Knowledge service people and friendly sales staff. Have been a Si Very efficient and professional service. Enjoyable waiting area with nice amenities. Knowledge service people and friendly sales staff. Have been a Silko Honda regular. Just started my fourth lease. More

Tire Pressure Low Warning Display Message I received this Tire Pressure Low Display Message while driving home the other day. After stopping and checking my tires which all appeared to be fine I received this Tire Pressure Low Display Message while driving home the other day. After stopping and checking my tires which all appeared to be fine. I called and explained what happened to the service department customer representative who scheduled an appointment for my vehicle for the next afternoon. The two service department customer representatives, Dino and Alex, were very thorough, polite and helpful. In addition, since I only recently purchased this new Hybrid model, I had a question about where in the engine compartment and the proper method to jump start this vehicle if ever necessary. Both gentlemen and the Service Department Supervisor, Tony, were very helpful explaining the proper procedure to me. I happened to have my service appointment during normal lunchtime. I noticed that the Service Customer Representatives eat at their service customer stations. As a customer, I felt uncomfortable disturbing them to process my vehicle for service while they were eating. I am sure other customers may feel the same way. The dealership owner may want to reconsider why employees are sitting eating their lunch while also having to interact with customers. Does the owner require the service technicians to be holding his/her lunch in one hand while fixing a vehicle with his/her other hand? In my opinion a good employer allows their employees to eat their lunch in a company provided lunch room which shows respect to their employees. More

Great service!! The service department is fantastic. They went out of there way to make it a quick and easy experience. I've been a customer for several years and the The service department is fantastic. They went out of there way to make it a quick and easy experience. I've been a customer for several years and they never disappoint. More

90000 mile service I was kept informed on what needed to be done. Done well and quickly. I would go there for service again and would recommend to others. I was kept informed on what needed to be done. Done well and quickly. I would go there for service again and would recommend to others. More

Dino is amazing!! I once went to another dealership for my cars service. Never again. The service at this location is amazing. Dino did an amazing job describing all pa I once went to another dealership for my cars service. Never again. The service at this location is amazing. Dino did an amazing job describing all parts of the process. His knowledge about the car makes me think he must be a car technician or was at some point. this was a significant repair to my vehicle and it went so smooth it was perfect!! Also all parts that were needed were on hand so i got my car back same day!! Also Dino suggested additional work that would cost much more, but he really made a great point as to why i should get it done. Give these guys a raise!! More

Excellent service It is always a pleasure having my car serviced here . Everyone is professional, courteous and prompt. They review all of the service with you ! Great It is always a pleasure having my car serviced here . Everyone is professional, courteous and prompt. They review all of the service with you ! Great team More