Last month I went with my son to see a Certified Pre-owned 2014 Accord. He had purchased a Civic at Silko 4 years ago and he had a good overall experience. He negotiated a fair price on the Civic.
After being greeted on our arrival my son was informed someone else was negotiating a deal on the car he wanted. However, they had another certified Accord - same year & model - similar mileage for about $500 more. My son checked online and the advertised price was a little over $15,000.
He drove the car and upon our return we were informed the 1st Accord had indeed been sold. They spent the next hour trying to convince us that the actual asking price was over $17,000, even though it was being advertised at $2,000 less. After going around in a circle for over an hour we decided to leave.
The sales guy and his manager walked away and then came back shouting, "Congratulations, you just bought a car for the original asking price." They reached over to shake hands.
My son explained the asking price was where he planned to start. He noted the last time he bought a car there, they came down about $1,500 from their advertised asking price. As they began to go around in another circle, we stopped them and told them we were leaving.
I reminded my son the last time he went to Silko, they "made a mistake" and told him the car he went to see [and the one he bought] was a $1,000 more than the price he saw on their Web site. They apologized at the time and said they were looking at the wrong line on their spreadsheet.
Funny, we bought 2 others cars from them after my son bought the Civic and every time there was a "little mistake or error" it was always in favor of the dealership.
Finally, 2 weeks later we looked at the Silko Web site and the original car my son went to see was still being offered for sale. Buyer, beware!