Silko Volkswagen of Easton
Easton, MA
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588 Reviews of Silko Volkswagen of Easton
Thank you to Tony for showing me empathy during a stressful time with my car. Stayed in touch with updates and the issue was resolved quickly. Thank you again Tony! Will only be taking my car here fr stressful time with my car. Stayed in touch with updates and the issue was resolved quickly. Thank you again Tony! Will only be taking my car here from now on! More
Wasn't able to truly identify and solve my problem. However, took care of my regularly scheduled service while I was there, which was nice. One standout that was a pleasant surprise to me, was that whi However, took care of my regularly scheduled service while I was there, which was nice. One standout that was a pleasant surprise to me, was that while I was waiting for my vehicle to be serviced, I received a text from Phoebe asking if I were interested in getting a trade quote on my vehicle. While I wasn't currently interested in trading/buying, I always felt this was a missed opportunity to engage customers while at the dealership! Bravo on this acquisition strategy!! More
Silko Volkswagen of Easton is the very best! I needed a new car pretty quickly, and the team at Silko, specifically Trey and Rob, helped me out quickly and excellently! I found a car I absolutel I needed a new car pretty quickly, and the team at Silko, specifically Trey and Rob, helped me out quickly and excellently! I found a car I absolutely love in a short amount of time, and they met all of my needs in terms of getting the paperwork signed, getting the purchase across the finish line, learning the features of my new ride, and keeping me in the loop & updated with every step of the process. Everyone has checked in with me multiple times to see how I'm liking my car along with if I have any questions, concerns, or feedback, and I truly feel valued as a customer. I know I can trust the team at Silko for all of my car's future servicing needs, and I know they go above and beyond to ensure a customer is satisfied and make someone's vehicle the best & safest it can possibly be. I cannot recommend Silko enough, especially as a new member of the VW family! If you are on the market for a new car, Silko of Easton is the way to go! 10/10 experience! More
Service there was amazing. I was able to get a rental car and get my car fixed in a time without too much trouble and I was able to go to work and carry on with my day. I was able to get a rental car and get my car fixed in a time without too much trouble and I was able to go to work and carry on with my day. More
Had a fantastic sales experience with Al when trading my Taos for a 2026 Tiguan. His knowledge & professionalism coupled with a people-friendly & winning personality made this experience rather fun! Silko V Taos for a 2026 Tiguan. His knowledge & professionalism coupled with a people-friendly & winning personality made this experience rather fun! Silko VW has been great to me and my cars and that is why I prefer to make the 40 min drive to the dealership for sales and for any services. Best VW dealer in the area!! More

