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Silko Volkswagen of Easton

Easton, MA

4.7
589 Reviews

661 Washington St

Easton, MA

02375

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589 Reviews of Silko Volkswagen of Easton

July 12, 2024

I appreciate the ability to utilize text discussions and not get the "hard sell" tactics. Where other dealers refused to answer simple questions about the car and wanted to call me, Silko was better! More

by rj25
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Lucier
Aug 02, 2024 -

Silko Volkswagen of Easton responded

Hello! Congratulations on your new vehicle purchase with Matthew here at Silko VW! Thank you so much for your kind words! We’re glad to hear that you appreciated our approach and found our communication helpful. We strive to provide a stress-free experience, and it's great to know we met your expectations. If you have any more questions or need assistance in the future, don’t hesitate to reach out. Happy driving!

June 19, 2024

John is very Customer centric. He takes the time to explain what needs be done and always always for the unknown, which, when dealing with car can in fact happen. More

by swmcneill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Medeiros
Jun 20, 2024 -

Silko Volkswagen of Easton responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that John met your expectations. Thank you for choosing Silko Volkswagen, we look forward to having you as a valued customer for many years to come!

June 17, 2024

They were amazing. They made sure my car is always healthy. They always go above and beyond you treat me like family. Thank you. More

by WBERNADEAU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Clegg, Geoff Ewell, Abby Silverleib, Jeff Richard, John Medeiros, Julio Ortiz, Ray Teixeira
Jun 18, 2024 -

Silko Volkswagen of Easton responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Silko Volkswagen.

June 11, 2024

they was very nice and resolve my issues fast , they told me if i have any problem to reach out to them thank you More

by carlabibe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard, Billy Sim
Jun 11, 2024 -

Silko Volkswagen of Easton responded

Thanks for sharing your thoughts about your experience with Silko Volkswagen. We appreciate your business and hope to see you again soon!

June 10, 2024

Great service department. They went over and above to make sure I was taken care of. Highly recommended. More

by KBR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Clegg, Geoff Ewell, Abby Silverleib, Danielle Apollonio, John Medeiros
Jun 10, 2024 -

Silko Volkswagen of Easton responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Silko Volkswagen, we look forward to having you as one of our valued customers for many more years to come!

June 09, 2024

jeff was great. he kept me well informed about my vehicle needs and cost to repair More

by jfost617
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
Jun 10, 2024 -

Silko Volkswagen of Easton responded

Thanks for sharing about your experience with Silko Volkswagen. Jeff and our team appreciate your business and hope to see you again soon!

June 07, 2024

Knowledgeable, great customer service. Large selection of cars. Open on Saturdays for service. My sales person Mauricio Bastardo explained everything in detail. Good experience More

by l.pirescummings
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mauricio Bastardo
Jun 07, 2024 -

Silko Volkswagen of Easton responded

It's great to hear that Mauricio was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Silko Volkswagen!

June 05, 2024

Quick service more than fairly priced in my opinion keeping my 2017 Tyquan in like new condition More

by SMNOV24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Clegg, Geoff Ewell, Abby Silverleib, Jeff Richard, Billy Sim, Danielle Apollonio, John Medeiros, Julio Ortiz, Ray Teixeira
Jun 06, 2024 -

Silko Volkswagen of Easton responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Silko Volkswagen, we look forward to having you as a valued customer for many years to come!

May 30, 2024

The work is always done right the first time, Jeff goes above and beyond, he always explains everything More

by mrifkin361
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
May 31, 2024 -

Silko Volkswagen of Easton responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Silko Volkswagen, we look forward to having you as one of our valued customers for many more years to come!

May 29, 2024

Overall a good purchase experience. friendly, mostly good communication, mazda6 purchased in great condition and delivered pristine. Only real issue is mandatory inclusion of wheel More

by leewaxman
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Al Jecrois, Megan Riley
May 29, 2024 -

Silko Volkswagen of Easton responded

Hi Lee, Thank you for taking the time to send in a review of your experience here at Silko VW. We appreciate the opportunity to be of service to you and understand there was some miscommunication. If you could email me with additional details of what happened, this would be helpful. Congratulations on your Mazda 6 and enjoy! Thank you, Joanne joanne.moniz@silkoautogroup.com

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