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Silko Volkswagen of Easton

Easton, MA

4.7
589 Reviews
Call Dealership (508) 977-9153
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661 Washington St

Easton, MA

02375

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589 Reviews of Silko Volkswagen of Easton

May 18, 2024

All of the staff at Silko Volkswagen make sure you feel like a valuable customer. From the first call for scheduling through the send off after service they make every effort to exceed your expectations. More

by DJBelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Clegg, Geoff Ewell, Abby Silverleib, Jeff Richard, Billy Sim
Report | Print
May 19, 2024 -

Silko Volkswagen of Easton responded

DJ, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Silko Volkswagen. Joanne Moniz Director of Marketing Joanne.Moniz@Silkoautogroup.com

May 17, 2024

First time having service with Silko VW and the service team was friendly and professional. Will definitely return and already recommended a friend. More

by Katherine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Medeiros
Report | Print
May 19, 2024 -

Silko Volkswagen of Easton responded

Katherine, Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Joanne Moniz Director of Marketing Joanne.Moniz@Silkoautogroup.com

May 15, 2024

What a great experience from start to finish. No complaints at all. The entire staff that I dealt with were friendly and professional. Fantastic job! More

by Mike
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joanne Moniz (5 Stars!), Al Jecrois
Report | Print
May 16, 2024 -

Silko Volkswagen of Easton responded

We are so glad that we had the opportunity to work with you, Mike, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Joanne Moniz Director of Marketing Joanne.Moniz@Silkoautogroup.com

May 15, 2024

john was great! He accommodated me with a loaner car and had great communication. service great as well! good communication! More

by sam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Medeiros
Report | Print
May 16, 2024 -

Silko Volkswagen of Easton responded

Thank you for the kind words for John and our service department, Sam! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Joanne Moniz Director of Marketing Joanne.Moniz@Silkoautogroup.com

May 14, 2024

Courteous service, completely transparent explanation of repairs. Comfortable communication with all of the staff members, from start to finish. More

by dlew585
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Lewis, Geoff Ewell, Jeff Richard, Billy Sim
Report | Print
May 14, 2024 -

Silko Volkswagen of Easton responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Joanne Moniz Director of Marketing Joanne.Moniz@Silkoautogroup.com

May 09, 2024

The service manager John was very good and personable. He explained everything in detail. Great Job More

by ROBMACLEA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
Report | Print
May 10, 2024 -

Silko Volkswagen of Easton responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear John delivered such a great experience! Joanne Moniz Director of Marketing Joanne.Moniz@Silkoautogroup.com

May 09, 2024

Jeff is fantastic. Honest, timely, and does not push things on you. Makes me feel comfortable knowing I have an honest service manager More

by kakt41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
Report | Print
May 10, 2024 -

Silko Volkswagen of Easton responded

Thanks for sharing about your experience with Silko Volkswagen. We appreciate your business and hope to see you again soon! Joanne Moniz Director of Marketing Joanne.Moniz@Silkoautogroup.com

May 07, 2024

Excellent service and communication. Jeff was very thorough and knowledgeable . He is a great assett to the company. More

by MICHAELMICHAELHAIKALREALESTATE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
Report | Print
May 09, 2024 -

Silko Volkswagen of Easton responded

Hi Michael, Thank you for being such a loyal customer to Silko VW! Happy to have you as part of our family. We truly appreciate your kind words and positive 5-star review. Thanks for taking the time out of your day to send in a review of your latest experience here with the team. Take care.

May 06, 2024

Just dropped my car off for repairs. They gave me a loaner car so I can still get to work. It was seamless and easy. Thanks! More

by valeize2003
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
Report | Print
May 06, 2024 -

Silko Volkswagen of Easton responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jeff met your expectations. Thank you for choosing Silko Volkswagen, we look forward to having you as a valued customer for many years to come! Joanne Moniz Director of Marketing Joanne.Moniz@Silkoautogroup.com

May 01, 2024

The entire process at Silko from test drive to delivery of vehicle is quick, friendly and pain free! More

by sfaria0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Clegg, Geoff Ewell, Abby Silverleib, Megan Riley
Report | Print
May 01, 2024 -

Silko Volkswagen of Easton responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Joanne Moniz Director of Marketing Joanne.Moniz@Silkoautogroup.com

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