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Silko Volkswagen of Easton

Easton, MA

4.7
589 Reviews
Call Dealership (508) 977-9153
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661 Washington St

Easton, MA

02375

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589 Reviews of Silko Volkswagen of Easton

January 25, 2024

I called Silko and was connected to Jeff. He was very helpful and set up my service appointment. He was professional and informed me how long the appointment would be and answered all my ques More

by KKUBEL21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
Report | Print
Jan 25, 2024 -

Silko Volkswagen of Easton responded

Hi Karen, We are thrilled your service experience with Jeff and the team here at Silko VW was a great one! Thanks for the positive feedback, 5-stars and recommendation. Your feedback is extremely important and we strive to exceed customer expectation. We look forward to seeing you again next time. Enjoy your Atlas!

January 25, 2024

Excellent customer service. From the time I walk to the time I walk out. Amazing experience. More

by aaronshffld1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
Report | Print
Jan 25, 2024 -

Silko Volkswagen of Easton responded

Hi Aaron, We are so happy you had such an amazing experience when bringing your Jetta in for service with us here at Silko VW. We do have a truly amazing team and Jeff is dedicated to ensuring your complete satisfaction. Thanks for the 5-star review and lovely comments about your visit. We are always happy to help! Take care.

January 24, 2024

Car was bought and needed to be certified between service sales the whole process was handled with no issues. More

by donr6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan, Al Jecrois, Megan Riley
Report | Print
Jan 25, 2024 -

Silko Volkswagen of Easton responded

Hi Don, Excellent to hear of your positive experience with Al, Megan and Dan here at Silko Volkswagen. We are fortunate to have customers like yourself who share their feedback with us. Keep enjoying your Passat and please reach out if you need anything at all. We value your loyalty and look forward to assisting you again in the future! Be well.

January 22, 2024

amazing, i’m extremely happy with the service and loved getting the video explaining what they looked at and concerns. More

by ryanprocopio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Sim, Matthew Lucier, Jeff Richard
Report | Print
Jan 23, 2024 -

Silko Volkswagen of Easton responded

Hi Ryan, We are so happy to see that Billy, Jeff and our Service Team here at Silko VW was able to ensure that you left pleased with their work and service. Thank you for taking the time to leave this positive review about us and your experience, Your complete satisfaction is important to us and we are always happy to assist with any of your automotive needs. If there is anything additional feedback you wish to share, feel free to reach out to me. Thank you! Joanne joanne.moniz@silkoautogroup.com

January 22, 2024

It’s nice to have a small dealership so close to my home. I will look forward to the new location in Easton MA. Just too bad VW terminated the cc and the Passat. Dan was very patient with my questions. More

by RROSENTHAL0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Braceros
Report | Print
Jan 23, 2024 -

Silko Volkswagen of Easton responded

Hello! Thank you kindly for the 5-star review and feedback pertaining to your service visit with Dan and the Silko VW team. Thrilled to hear of your satisfaction and level of comfort with our location. Yes! Easton is very exciting and we are looking forward to continuing to assist with any of your vehicle needs once we move. The building is going to be gorgeous and still close to you! If you wish to discuss anything additional, my contact information is below. Thanks! Joanne joanne.moniz@silkoautogroup.com

January 21, 2024

Staff are helpful with Great customer service. Location is safe and waiting are is always clean More

by TASHIMASORHAINDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
Report | Print
Jan 21, 2024 -

Silko Volkswagen of Easton responded

Hi Tashima, Thank you for the positive review! We are delighted to hear of your great experience with Jeff and the team here at Silko VW. Your satisfaction is our top priority and we look forward to servicing you and your Volkswagen again. Glad you felt comfortable and safe!

January 21, 2024

They were great. Always there to help if needed. Very friendly people. Do a great job More

by christine18madden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
Report | Print
Jan 21, 2024 -

Silko Volkswagen of Easton responded

Hello Christine! Appreciate you servicing your Mazda with us here at Silko VW. Totally agree! Jeff is so very nice and great to work with. Happy you wanted to share your experience working with Jeff and the team! Thanks for the 5-stars and stellar feedback. Very grateful. Be well.

January 20, 2024

The dealership handled all my wants and needs with ease and great communication,the transition buying the car at end of lease again effortless. More

by donr6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Braceros, Al Jecrois
Report | Print
Jan 20, 2024 -

Silko Volkswagen of Easton responded

Hey, Don! We sincerely appreciate your kind words and five star review of your experience here at Silko VW with Dan and Al. They make a great team, and we are extremely happy to hear of your complete satisfaction while purchasing your off-lease VW! Thanks again.

January 17, 2024

Jeff is always a pleasure to work with -- very attentive and ready to address any concerns. More

by AVixamar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
Report | Print
Jan 20, 2024 -

Silko Volkswagen of Easton responded

Thank you for sharing your feedback about how wonderful you are continuously treated by Jeff here at Silko VW. We are happy he is a part of our fabulous Service team. If there is something you would like to discuss further, please feel free to reach out to me as my contact information as below. Thank you Joanne joanne.moniz@silkoautogroup.com

January 16, 2024

Jeff was great to work with and always helps us out with any issues we have with vehicle. More

by DAVEPEREIRA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
Report | Print
Jan 17, 2024 -

Silko Volkswagen of Easton responded

Hi Dave, Not only is Jeff in Service appreciative of your 5-star review, but we at Silko Auto Group are as well. Great job, Jeff, and Dave thanks for your expression of gratitude. Wishing you many more enjoyable miles in your Tiguan.

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