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Silko Volkswagen of Easton

Easton, MA

4.7
589 Reviews

661 Washington St

Easton, MA

02375

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589 Reviews of Silko Volkswagen of Easton

August 09, 2023

Excellent customer service by the sales team at time of purchase. Smooth transaction. Timely follow up post sales. Overall a very positive experience with purchase of my 2023 Jetta GLI. More

by ash.shah
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Al Jecrois
August 08, 2023

Fast, ponctual,waiting room confort, excellent service friendly atmosphere, good job,no waiting to get served. More

by Tonfer1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Braceros
August 07, 2023

Great experience! I really liked working with Nuno and the others! Highly reccomend them for your new care More

by Allie
Recommend Dealer
Yes
Employees Worked With
Rob Clegg, Abby Silverleib, Nuno Gomes
August 06, 2023

I went to a few dealerships to have my Tdi worked on and Silko was the only one who treated me with kindness and was able to get it done. Top notch. More

by Jake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Braceros, Jeff Richard, Billy Sim
August 03, 2023

They always get me right and for service and 5 star treatment. Wouldn’t go to any other place! Jeff’s the best! More

by smchugh778
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geoff Ewell, Matt Sherman, Matthew Lucier, Dan Braceros, Jeff Richard, Billy Sim, Katherine Callaghan, Geoff Ewell
August 03, 2023

Matt and Javani were both super responsive, professional and accommodating. They made buying our cars easy! More

by mbushwallerpowers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javani Rivera, Matthew Lucier
August 03, 2023

Very enthusiastic! Worked with me to an extent.. I did a lot of research before coming in so I knew what I wanted already but I'm satisfied with my purchase! More

by lhawes816
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javani Rivera, Al Jecrois
July 27, 2023

Great people from every departments from sales to finance to service. Everything at Silko VW is done seamlessly. No complaints from this satisfied customer. Thank you to everyone at this dealership for being More

by Ap32144
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geoff Ewell, Matt Sherman, Abby Silverleib, Javani Rivera, Jeff Richard, Al Jecrois
Jul 27, 2023 -

Silko Volkswagen of Easton responded

Thank you for the 5-Star review! - Katherine, Customer Care

July 26, 2023

Great job everytime! I do all my services with Silko and will continue to do so! More

by robclegg88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Braceros, Jeff Richard
Jul 27, 2023 -

Silko Volkswagen of Easton responded

Thank you for the 5-Star review! - Katherine, Customer Care

July 26, 2023

Dealer had to order part for repairs but never let me know car needed to be brought back or kept . Next day apparently wrong part was sent and again we were not notified by dealer. If I didn't keep calli More

by mdsgr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dan Braceros, Jeff Richard, Billy Sim
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