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Silko Volkswagen of Easton

Easton, MA

4.7
588 Reviews

661 Washington St

Easton, MA

02375

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588 Reviews of Silko Volkswagen of Easton

June 21, 2023

Will was amazing. He helped with everything possible and answered every question I possibly needed. He was the best car salesmen I’ve ever dealt with in the 10 years I More

by Efdjake
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Rob Clegg, Geoff Ewell, Matt Sherman, Matthew Lucier, Nuno Gomes, Katherine Callaghan, Bobby Levesque, Al Jecrois, Geoff Ewell, William Czerepanyn
Jul 27, 2023 -

Silko Volkswagen of Easton responded

Thank you for the 5-Star review! - Katherine, Customer Care

June 16, 2023

Very easy to work with, efficient dealership. Vehicle delivery was flawless. Interraction with sales staff was top notch. More

by Buhas
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Abby Silverleib, Nuno Gomes
Jul 27, 2023 -

Silko Volkswagen of Easton responded

Thank you for the 5-Star review! - Katherine, Customer Care

June 14, 2023

Very easy process. I inquired about a car and it arrived the next day. Got a call, went over, met Bobby and had a new car!!! Everyone was really nice, especially Bobby! More

by liz.zeolla
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nuno Gomes, Bobby Levesque
Jul 27, 2023 -

Silko Volkswagen of Easton responded

Thank you for the 5-Star review! - Katherine, Customer Care

June 14, 2023

Great personable staff, easy check in and check out. Love the buy one get one oil change!!! More

by danshan.braceros08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Braceros, Jeff Richard, Billy Sim
Jul 27, 2023 -

Silko Volkswagen of Easton responded

Thank you for the 5-Star review! - Katherine, Customer Care

June 13, 2023

Very nice and helpful. There was no pressure and they gave me all the information I needed to make an informed purchase. More

by Jmclarn21
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nuno Gomes
Jul 27, 2023 -

Silko Volkswagen of Easton responded

Thank you for the 5-Star review! - Katherine, Customer Care

May 22, 2023

I had a great experience with Rob. The process was smooth. Would definitely recommend them. More

by kismael2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Clegg
May 19, 2023

I would give them no stars if possible. My father-in law passed away and my wife became Executor of the Estate through the Court. 100% legit. We got a bid from Silko through Cars.com to More

by Dont use Silko
Sales Price Transparency
Trade-in Experience
Recommend Dealer
No
Employees Worked With
Tom Hersey, Javani Rivera
May 19, 2023 -

Silko Volkswagen of Easton responded

On behalf of the Silko team, I’d like to assure you that we take our feedback very seriously. While we understand your concerns, I have personally looked into this for a better understanding. We did receive the vehicle’s information through Accutrade and you had been in touch with our sales team regarding selling the vehicle, several times. It had been told to us that your wife was the Executer of the Estate to which the vehicle was included in and she had all the necessary and legal paperwork allowing her to sell the vehicle. However, when you brought the vehicle in yesterday we found out the vehicle was not specifically listed in the Estate documents. In order for your wife to legally sell the vehicle, she will have to petition the court to do so. Thank you for sharing your feedback. At this time we cannot legally purchase the vehicle. Please feel free to reach out to me directly with any concerns at katherine@silkoautogroup.com . – Katherine, Customer Care

May 18, 2023

My experience during this service was better than my last one. My car was quick to be serviced and I received clear answers to my questions, along with being updated while my car was being serviced. More

by mrsdannie73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Braceros, Jeff Richard
May 19, 2023 -

Silko Volkswagen of Easton responded

Thank you for the excellent review! - Katherine, Customer Care

May 13, 2023

I called about a car and was told it was still available. When I arrived to the dealer, it was ready to go for a test drive. The purchasing process was simply as I only dealt with Nuno. More

by Adavis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nuno Gomes
May 19, 2023 -

Silko Volkswagen of Easton responded

Thank you for the 5-Star review and congratulations on your vehicle purchase! - Katherine, Customer Care

May 09, 2023

Always respectful of my time and understand my concerns. Always great working with Jeff and Dan. More

by cookiesmom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Braceros, Jeff Richard
May 19, 2023 -

Silko Volkswagen of Easton responded

Thank you for the stellar review! - Katherine, Customer Care

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