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Silko Volkswagen of Easton

Easton, MA

4.7
589 Reviews

661 Washington St

Easton, MA

02375

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589 Reviews of Silko Volkswagen of Easton

May 19, 2025

Adam did my oil change and was very helpful and answered all of my questions. More

by XKENLINX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Haigh, Jeff Richard
May 30, 2025 -

Silko Volkswagen of Easton responded

Thank you for the great feedback! We're happy to hear that Adam took such good care of you during your oil change. It's always our goal to ensure every question is answered and that you feel confident in the service you receive here at Silko VW of Easton. We appreciate your visit and look forward to seeing you again at your next service!

May 18, 2025

John has been great , very helpful and understanding about my situation doing everything he can to resolve my issues with the vehicle , thanks for the great service More

by tsmbzs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Medeiros
May 22, 2025 -

Silko Volkswagen of Easton responded

Hi Christos! Thank you so much for your kind words and for taking the time to leave a review. We're thrilled to hear that John was able to provide the support and understanding you needed. Customer satisfaction is our top priority, and it's great to know that John went above and beyond to help resolve your vehicle issues. We truly appreciate your feedback and your trust in us!

May 15, 2025

The staff are friendly and accommodating. The Service department is helpful and eager to please ! More

by jryan0709
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario
May 30, 2025 -

Silko Volkswagen of Easton responded

Thank you so much for your kind words! We're thrilled to hear that our staff made you feel welcome and that our service team was eager to help. Providing a friendly, accommodating experience is what we strive for every day, and we're so glad that came through during your visit here at Silko VW. We truly appreciate your support and look forward to serving you again soon!

May 10, 2025

Very friendly very patient to explain every thing on the paperwork contract answer all the question that I ask patiently every detail on the car I am very thankful for that More

by pimentelpret9
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Clegg, Geoff Ewell, Abby Silverleib, Nuno Gomes, Al Jecrois, John Medeiros, Julio Ortiz, Ray Teixeira, Delos Mars-Tate, Colin MacLeod
May 30, 2025 -

Silko Volkswagen of Easton responded

We truly appreciate your thoughtful feedback! It’s wonderful to know our Silko VW team took the time to patiently explain every detail and answer all your questions thoroughly. Ensuring you feel comfortable and informed during the entire process is our top priority. Thank you for choosing us, and we look forward to serving you again! Enjoy!

May 08, 2025

Outstanding service experience. Mario kept me updated as the appointment went along and offered options for my car. And washing the all weather mats after a brutal winter? Nice touc More

by BLINDONLINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario
May 30, 2025 -

Silko Volkswagen of Easton responded

Thank you so much for your heartfelt review! We’re delighted that Mario kept you updated throughout your appointment and offered helpful options for your car. That extra care—like cleaning your all-weather mats after a harsh winter—is just one way we aim to go above and beyond for our Silko VW customers. Your kind words truly mean a lot to us, and we look forward to welcoming you back whenever you need us. If there’s ever anything we can do, please don’t hesitate to reach out!

May 04, 2025

Was impressed with the way they conduct themselves, had very bad experience at a Hyundai dealer that I had actually bought a car from several years ago. Colin was courteous, business like, answered my ques More

by mkaplan18
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Clegg, Jeff Richard, Colin MacLeod
May 30, 2025 -

Silko Volkswagen of Easton responded

Thank you so much for taking the time to share your experience here at Silko VW of Easton. We’re really glad that Colin and our sales manager made you feel comfortable and respected throughout the process. We understand how frustrating a difficult experience at another dealership can be, and it means a lot to us that we could provide a refreshing, no-pressure environment for you. Your feedback truly encourages our team to keep doing what we do best—treating every customer like family. We’re honored to have earned your trust and look forward to being here for you whenever you’re ready for your next vehicle.

May 02, 2025

Excellent. Professional. Informed me of progress and details while I waited in a comfortable area. Polite and engaging More

by mccarty_ef
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
May 30, 2025 -

Silko Volkswagen of Easton responded

Thank you for your wonderful feedback! We’re glad to hear you found our Silko VW team professional, polite, and engaging, and that you felt comfortable and well-informed throughout your visit. Providing a welcoming and transparent experience is very important to us. We appreciate your kind words and look forward to assisting you again soon!

May 02, 2025

Poor communication skills , don’t respond in timely manner , never resolved issues after purchasing vehicle from them , it’s been over 3 weeks , not sure what to do , if I knew this was how it was goin More

by tsmbzs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mario, Rob Clegg, Jeff Richard, Kelly Dias
April 24, 2025

Very professional and courteous, they do what they say they’re going to do, very happy, no complaints so far More

by mkaplan18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard, Colin MacLeod
May 30, 2025 -

Silko Volkswagen of Easton responded

Thank you for your kind words! We’re delighted to hear that our Silko VW team was professional, courteous, and reliable throughout your experience. Your satisfaction means everything to us, and we’re so happy to know you’re pleased with our service. We look forward to continuing to exceed your expectations!

April 24, 2025

We couldn't be happier with our recent purchase of the 2025 VW TAOS at Silko Volkswagen of Easton. The entire Silko team made our car buying experience a breeze. Thank you, Silko VW of Easton! More

by James & Jan
Recommend Dealer
Yes
Employees Worked With
Rob Clegg, Abby Silverleib, Ray Teixeira, Delos Mars-Tate
May 30, 2025 -

Silko Volkswagen of Easton responded

Hi James & Jan, Thank you so much for taking the time to share your experience with us! We are absolutely delighted to hear that your recent purchase of the 2025 VW Taos at Silko Volkswagen of Easton was such a positive and enjoyable experience. Our entire team works hard to make the car-buying process as smooth and stress-free as possible, and it means a great deal to us to know that we succeeded in making your visit a breeze. From the moment you walked in to the moment you drove off in your new Taos, we aim to provide attentive, friendly, and professional service—and your kind words truly affirm that effort. We hope your new VW Taos brings you many miles of happiness and adventure! Please don’t hesitate to reach out if you ever need anything in the future. We look forward to welcoming you back to Silko VW Easton for service, upgrades, or your next vehicle purchase. Thanks again for choosing us and for being part of the Silko family!

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