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Silko Volkswagen of Easton - Service Center

Brockton, MA

4.6
310 Reviews

310 Reviews of Silko Volkswagen of Easton - Service Center

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June 12, 2025

Hi dear silko vw is not just vw dealership is family place customer service department vip I'll recommend all my friends and family please don't making an mistake go somewhere love everything about silk More

by ADRIANOVICENTE63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nuno Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Sim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Jecrois
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Medeiros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Delos Mars-Tate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin MacLeod
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Dias
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2025

I want to start off and saying by the end of this interaction and service, I was beyond satisfied with the work. It did not start off that way. I received a call with a hope to reschedule my original More

by cjthomas3542
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2025

Silko Volkswagen is amazing. You treat me like family. That’s why I’m always gonna go over there. More

by WBERNADEAU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abby Silverleib
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nuno Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Sim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Jecrois
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Medeiros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Delos Mars-Tate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin MacLeod
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Dias
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2025

John, Jeff, Mario and the entire service dept were amazing. Glad Dan’s back!!! Jake my technician caught my check engine light being on during a routine state inspection and jumped into action making More

by dan.braceros28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Clegg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Geoff Ewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abby Silverleib
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nuno Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Sim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Jecrois
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Medeiros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julio Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2025

Came in for an inspection and left feeling free of worries and confident I would come back. More

by patgjohnson4
Recommend Dealer
Yes
Employees Worked With
Mario
May 29, 2025

Brought our Golf R in for it's first service appointment and a software recall update. All work was performed fast and to a high standard. Very pleased, and will be back. More

by nowsnow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Medeiros
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025 -

Silko Volkswagen of Easton responded

Thank you for sharing your experience! We’re so glad to hear that your Golf R’s first service and software update were handled efficiently and to your satisfaction. Our team takes pride in delivering high-quality work and timely service, and it’s great to know that the team at Silko VW came through during your visit. We truly appreciate your trust in us and look forward to welcoming you back next time!

May 19, 2025

Adam did my oil change and was very helpful and answered all of my questions. More

by XKENLINX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Haigh
May 30, 2025 -

Silko Volkswagen of Easton responded

Thank you for the great feedback! We're happy to hear that Adam took such good care of you during your oil change. It's always our goal to ensure every question is answered and that you feel confident in the service you receive here at Silko VW of Easton. We appreciate your visit and look forward to seeing you again at your next service!

May 18, 2025

John has been great , very helpful and understanding about my situation doing everything he can to resolve my issues with the vehicle , thanks for the great service More

by tsmbzs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Medeiros
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2025 -

Silko Volkswagen of Easton responded

Hi Christos! Thank you so much for your kind words and for taking the time to leave a review. We're thrilled to hear that John was able to provide the support and understanding you needed. Customer satisfaction is our top priority, and it's great to know that John went above and beyond to help resolve your vehicle issues. We truly appreciate your feedback and your trust in us!

May 15, 2025

The staff are friendly and accommodating. The Service department is helpful and eager to please ! More

by jryan0709
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario
May 30, 2025 -

Silko Volkswagen of Easton responded

Thank you so much for your kind words! We're thrilled to hear that our staff made you feel welcome and that our service team was eager to help. Providing a friendly, accommodating experience is what we strive for every day, and we're so glad that came through during your visit here at Silko VW. We truly appreciate your support and look forward to serving you again soon!

May 08, 2025

Outstanding service experience. Mario kept me updated as the appointment went along and offered options for my car. And washing the all weather mats after a brutal winter? Nice touc More

by BLINDONLINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario
May 30, 2025 -

Silko Volkswagen of Easton responded

Thank you so much for your heartfelt review! We’re delighted that Mario kept you updated throughout your appointment and offered helpful options for your car. That extra care—like cleaning your all-weather mats after a harsh winter—is just one way we aim to go above and beyond for our Silko VW customers. Your kind words truly mean a lot to us, and we look forward to welcoming you back whenever you need us. If there’s ever anything we can do, please don’t hesitate to reach out!

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