Silko Volkswagen of Easton - Service Center

Poor communication skills , don’t respond in timely manner , never resolved issues after purchasing vehicle from them , it’s been over 3 weeks , not sure what to do , if I knew this was how it was goin manner , never resolved issues after purchasing vehicle from them , it’s been over 3 weeks , not sure what to do , if I knew this was how it was going to be I never would of purchased a vehicle from them , probably going to trade my car in and take a huge loss just to not deal with them again as they simply just don’t respond More

I was very pleased with the results I received. I was told that certain things needed to be done . I find everyone pleasant. I was told that certain things needed to be done . I find everyone pleasant. More

Very professional and courteous, they do what they say they’re going to do, very happy, no complaints so far they’re going to do, very happy, no complaints so far More

Responsive and helpful working to meet my needs for my vehicle. Jeff is pleasant and works to serve. vehicle. Jeff is pleasant and works to serve. More

Thank you! Service was excellent. Communication through out time there was prompt and well delivered. Service was excellent. Communication through out time there was prompt and well delivered. More

The sticker on the windshield was not cleaned off. The passenger air bag was dissabled.The clock was not correct in the car. The passenger air bag was dissabled.The clock was not correct in the car. More

Good job by dealer. Car was clean and work was completed quickly. This dealer must not service Golf R’a much bc the tires were inflated at 34 psi - a quick fix once I Car was clean and work was completed quickly. This dealer must not service Golf R’a much bc the tires were inflated at 34 psi - a quick fix once I returned home. More

Jeff was very knowledgeable and the repairs were made to my car that were needed while I was given a loaner car for the length of the repair due to needing to get a part. Car was ready when promised. my car that were needed while I was given a loaner car for the length of the repair due to needing to get a part. Car was ready when promised. More

Had the best experience with VW! Would highly recommend!! Everyone is very nice and helpful with everything. New location looks awesome too! Everyone took the time to answer all my q Would highly recommend!! Everyone is very nice and helpful with everything. New location looks awesome too! Everyone took the time to answer all my questions too!! More

Jeff and Mario were great! Even though I had to bring the car back a second time they were very helpful, understanding and knowledgeable. Provided a loaner so I wouldn’t be inc Even though I had to bring the car back a second time they were very helpful, understanding and knowledgeable. Provided a loaner so I wouldn’t be inconvenienced. I also appreciated the in depth video the certified tech Paul provided, showing what was checked and explaining what needed immediate assistance vs. needed in near future and the “why’s”. I would recommend to definitely go here for your service. Plus, the new location is really nice. More