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Silko Volkswagen of Easton - Service Center

Brockton, MA

4.6
343 Reviews
Call Service Center (508) 977-9153

343 Reviews of Silko Volkswagen of Easton - Service Center

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August 13, 2025

They where very easy to work with and made the service of the vehicle easy to have done More

by KKJEEP88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abby Silverleib
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Sim
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 13, 2025 -

Silko Volkswagen of Easton responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Thank you for contacting Silko Volkswagen of Easton!

August 12, 2025

Great service experience with Silko. Their new service center is very accommodating to both cars and people and I am very impressed with the level of professionalism and communication I More

by SWood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 12, 2025 -

Silko Volkswagen of Easton responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Thank you for contacting Silko Volkswagen of Easton!

August 09, 2025

We have always had excellent service at Silko since we bought out first Jetta in 2019. Prompt, thorough, courteous. Jeff is the man! More

by KenX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 09, 2025 -

Silko Volkswagen of Easton responded

Thanks for sharing about your experience with Silko Volkswagen of Easton. We appreciate your business and hope to see you again soon! Thank you for contacting Silko Volkswagen of Easton!

August 08, 2025

Jeff was great help getting me in and out in a good timing, my tech Jake had my tire pressures fixed in no time! More

by jakedeane1999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob
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Aug 08, 2025 -

Silko Volkswagen of Easton responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Thank you for contacting Silko Volkswagen of Easton!

August 06, 2025

Service personnel were very attentive and kept me posted on progress and maintenance needs of my car More

by haneganhome
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 06, 2025 -

Silko Volkswagen of Easton responded

Thanks for sharing your thoughts about your experience with Silko Volkswagen of Easton. We appreciate your business and hope to see you again soon! Thank you for contacting Silko Volkswagen of Easton!

July 30, 2025

They have very quick and friendly service. I was there for 10,000 mile routine maintenance and oil change. I highly recommend their services More

by Leanne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 30, 2025 -

Silko Volkswagen of Easton responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Thank you for contacting Silko Volkswagen of Easton!

July 23, 2025

It was well organized. Cleanliness was very good. Service was great and car wash was good. More

by Ndubisi "NDU" Ezeigwe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Sim
3.0
This rating includes all reviews, with more weight given to recent reviews.
John Medeiros
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 07, 2025 -

Silko Volkswagen of Easton responded

Thank you for taking the time to share your experience with us! We're so glad to hear that you found everything well-organized and clean! We take a lot of pride in maintaining a comfortable, professional environment for our guests. It’s also great to hear that you were happy with the service and the car wash. We aim to make every visit smooth and satisfying, and your feedback lets us know we’re on the right track. Thanks again for choosing Silko Volkswagen. We look forward to seeing you again soon!

July 16, 2025

Service was performed well - several items were all diagnosed and addressed effectively. Communication was good More

by STEVEFLAMMINI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 07, 2025 -

Silko Volkswagen of Easton responded

Hi Steve, Thank you for taking the time to leave us a review! We’re glad to hear that your service visit went smoothly and that multiple items were diagnosed and addressed effectively. Clear and timely communication is something we prioritize, so it’s great to know that stood out during your experience. We truly appreciate your feedback and your trust in our service team. Thanks again for choosing Silko Volkswagen. We look forward to assisting you again in the future!

July 16, 2025

Great experience all around. Thanks to the team, helping me find the vehicle I love! More

by Matt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julio Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 07, 2025 -

Silko Volkswagen of Easton responded

Hi Matt, Thank you so much for the great review! We're thrilled to hear that you had a positive experience from start to finish, and even more excited that you found a vehicle you love. Our team truly appreciates your kind words and the opportunity to help you through the process. Enjoy every mile in your new ride and don’t hesitate to reach out if there’s anything we can help with down the road. Thanks again for choosing Silko Volkswagen!

July 13, 2025

I had the best customer service at Silko while getting my car fixed. I even got it detailed as a complimentary touch. More

by abc5peru
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 07, 2025 -

Silko Volkswagen of Easton responded

Thank you so much for your kind words! We’re thrilled to hear you had the best customer service experience while getting your car fixed at Silko Volkswagen. It’s wonderful that our team could make you feel valued and appreciated. Thank you for trusting us with your vehicle. We look forward to serving you again in the future!

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