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Silko Volkswagen of Easton - Service Center

Brockton, MA

4.6
328 Reviews

328 Reviews of Silko Volkswagen of Easton - Service Center

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June 26, 2025

John and Jeff are always a pleasure to work with at Silko VW. Friendly service and never hesitates to strike up a friendly conversation. I would recommend this dealership to anyone looking for their next veh More

by kphong415
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Clegg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Geoff Ewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nuno Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Jecrois
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Medeiros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julio Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Delos Mars-Tate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin MacLeod
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Dias
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 24, 2025

Very friendly and courteous, answer all questions, and provides the best service. Even when there is a delay on any work needed to be done on your car the service department never hesitates to give you a More

by Brooke McCarthy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mário
June 24, 2025

Jeff was great, he listened to me and he advocated back to management in the warranty company, and I would greatly appreciate all his efforts. More

by coates1973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 23, 2025

I have been servicing my vehicles at Silko for many years (first at Silko Honda, then with the new Silko VW store when I bought a VW). Great communication, fast work, and a wonderful new facility. Two thum More

by sara.judge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 20, 2025

People are so kind; the seller is very helpful and patient also.so I had a good experience with you guys.I recommend you . More

by marjoriemathieu31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Jecrois
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Dias
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 20, 2025

My service was timely, and waiting in the waiting room was comfortable. The service team was kind and communicative. More

by kathryn.kelliher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 20, 2025

Had a good experience at Silko my only complaint is that it took 3 hours for an oil change and tire rotation. At least the new building is nice so waiting is more comfortable, but 3 hours seems way too long More

by OLIVIAAGOUGH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 17, 2025

Overall a great team starting with their management all the way through their sales, service and administration. Thoroughly enjoy the interaction with everyone involved. Thank you for a great experience. More

by Ap32144
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abby Silverleib
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Medeiros
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2025

Hi dear silko vw is not just vw dealership is family place customer service department vip I'll recommend all my friends and family please don't making an mistake go somewhere love everything about silk More

by ADRIANOVICENTE63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nuno Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Sim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Jecrois
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Medeiros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Delos Mars-Tate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin MacLeod
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Dias
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2025

I want to start off and saying by the end of this interaction and service, I was beyond satisfied with the work. It did not start off that way. I received a call with a hope to reschedule my original More

by cjthomas3542
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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