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Silko Volkswagen of Easton - Service Center

Brockton, MA

4.6
304 Reviews

304 Reviews of Silko Volkswagen of Easton - Service Center

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July 03, 2023

In general, I’m satisfied with the service. Surprised there is no shuttle service, though. More

by arleimanis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2023 -

Silko Volkswagen of Easton responded

Thank you for the 5-Star review! - Katherine, Customer Care

July 03, 2023

These guys do awesome service. They always make sure they communicate what you need and why how much it will cost More

by DBROPH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2023 -

Silko Volkswagen of Easton responded

Thank you for the 5-Star review! - Katherine, Customer Care

June 14, 2023

Great personable staff, easy check in and check out. Love the buy one get one oil change!!! More

by danshan.braceros08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Sim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Braceros
Jul 27, 2023 -

Silko Volkswagen of Easton responded

Thank you for the 5-Star review! - Katherine, Customer Care

May 22, 2023

I had a great experience with Rob. The process was smooth. Would definitely recommend them. More

by kismael2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Clegg
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2023

My experience during this service was better than my last one. My car was quick to be serviced and I received clear answers to my questions, along with being updated while my car was being serviced. More

by mrsdannie73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Braceros
May 19, 2023 -

Silko Volkswagen of Easton responded

Thank you for the excellent review! - Katherine, Customer Care

May 09, 2023

Always respectful of my time and understand my concerns. Always great working with Jeff and Dan. More

by cookiesmom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Braceros
May 19, 2023 -

Silko Volkswagen of Easton responded

Thank you for the stellar review! - Katherine, Customer Care

May 04, 2023

On time, greeted nicely, answered all questions, informed me of free services I was unaware of. Great experience. Thank you. More

by BEANIE24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2023

The employees are great. I will recommend them. The facility is clean. They need another bathroom. More

by Yes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William C, Dan Braceros
April 10, 2023

The service area does great work to take of the customer,always willing to make the schedule work. More

by donr6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 10, 2023

Theyy promptly diagnosed the problem and got the car in to fix it. they kepy me fully informed of what was happening during the entire repair process. More

by Mark.S.Tonderys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Braceros
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