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Silko Volkswagen of Easton - Service Center
Brockton, MA
329 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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329 Reviews of Silko Volkswagen of Easton - Service Center
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June 11, 2025
I want to start off and saying by the end of this interaction and service, I was beyond satisfied with the work. It did not start off that way. I received a call with a hope to reschedule my original interaction and service, I was beyond satisfied with the work. It did not start off that way. I received a call with a hope to reschedule my original appointment and I called back to do so. The person on the phone said,”2 hours is plenty of time to diagnose brakes and fix them before they close at 5.” When I got there it was made clear to me that that person was mistaken. I was almost turned away and rescheduled, but one of the service tech did a quick ride with me and determined my service needs were enough that I needed them replaced before the extended warranty on the brakes ended. I was relieved they were able to take me that day so thank you to the team for making it work. More
by cjthomas3542
Verified CustomerEmployees Worked With
June 08, 2025
Silko Volkswagen is amazing. You treat me like family. That’s why I’m always gonna go over there. You treat me like family. That’s why I’m always gonna go over there. More
by WBERNADEAU
Employees Worked With
June 04, 2025
John, Jeff, Mario and the entire service dept were amazing. Glad Dan’s back!!! Jake my technician caught my check engine light being on during a routine state inspection and jumped into action making amazing. Glad Dan’s back!!! Jake my technician caught my check engine light being on during a routine state inspection and jumped into action making the necessary repairs in a timely manner. More
by dan.braceros28
Employees Worked With
May 29, 2025
Brought our Golf R in for it's first service appointment and a software recall update. All work was performed fast and to a high standard. Very pleased, and will be back. and a software recall update. All work was performed fast and to a high standard. Very pleased, and will be back. More
by nowsnow
Employees Worked With
May 19, 2025
Adam did my oil change and was very helpful and answered all of my questions. all of my questions. More
by XKENLINX
May 18, 2025
John has been great , very helpful and understanding about my situation doing everything he can to resolve my issues with the vehicle , thanks for the great service about my situation doing everything he can to resolve my issues with the vehicle , thanks for the great service More
by tsmbzs
Employees Worked With
May 08, 2025
Outstanding service experience. Mario kept me updated as the appointment went along and offered options for my car. And washing the all weather mats after a brutal winter? Nice touc Mario kept me updated as the appointment went along and offered options for my car. And washing the all weather mats after a brutal winter? Nice touch, was not expecting that. I'll be back. if i could give more stars, i would. More
by BLINDONLINE
Employees Worked With
Mario
May 02, 2025
Excellent. Professional. Informed me of progress and details while I waited in a comfortable area. Polite and engaging Professional. Informed me of progress and details while I waited in a comfortable area. Polite and engaging More
by mccarty_ef
Employees Worked With
