Silsbee Toyota

The best car buying experience I have ever had was at Silsbee Toyota. We were met with a friendly and welcoming sales member as soon as we stepped out of our vehicle. We specifically asked for Mrs. Ruby Silsbee Toyota. We were met with a friendly and welcoming sales member as soon as we stepped out of our vehicle. We specifically asked for Mrs. Ruby Holland and was brought right to her office. We discussed what we are looking at with our trade in and credit and what we kind of vehicle we were looking for. Mrs. Ruby didn't try to talk us into buying something we didn't want like the other dealerships have. She made sure we were constantly updated on the process of financing the truck we wanted. We were treated with respect and kindness by every person in the dealership. They were able to get us into the vehicle we wanted and got our monthly payments where we wanted them as well. From now on I will only use/recommend Silsbee Toyota to purchase a vehicle. Especially, Mrs. Ruby Holland. More

They are always informative, kind, and try to get you in & out as fast as possible. I always appreciate the staff, and like to get a complimentary espresso while I am there. & out as fast as possible. I always appreciate the staff, and like to get a complimentary espresso while I am there. More

Every time I have called Jessie to schedule an appointment or ask a question she always gets me scheduled quickly and answers any questions I have promptly. appointment or ask a question she always gets me scheduled quickly and answers any questions I have promptly. More

Great customer service as usual. I like their new service messaging, while your vehicle is being serviced. If they have a cabin, engine filter or any other item that needs to changed, it sends a message to y messaging, while your vehicle is being serviced. If they have a cabin, engine filter or any other item that needs to changed, it sends a message to your phone for your approval. Thumbs up to this dealership I give them 10 plus rating. More

Excellent buying experience. Tracy Poland was professional, knowledgeable and friendly. Joe Nallie in Finance was also the Best. We highly recommend Silsbee Toyota to our friends. professional, knowledgeable and friendly. Joe Nallie in Finance was also the Best. We highly recommend Silsbee Toyota to our friends. More

I approached Amanda Jordan with an inquiry on a special they had for oil changes. She explained the process and got me an appointment that fit my schedule. Once I arrived for my appt she took down some i they had for oil changes. She explained the process and got me an appointment that fit my schedule. Once I arrived for my appt she took down some info and said if you want to wait we have do it’s and coffee. Great service and a comfortable waiting room and quick service! I’ll be back! More

Ben is excellent he goes above and beyond. The facility is very neat and clean. Definitely would recommend Silsbee Toyota for your next vehicle purchase. is very neat and clean. Definitely would recommend Silsbee Toyota for your next vehicle purchase. More

Nice clean modern design facility very friendly staff I was greeted right away was there for service of my 2013 Prius ended up test driving the 2021 Corolla hybrid salesman was very knowledgeable of the ve was greeted right away was there for service of my 2013 Prius ended up test driving the 2021 Corolla hybrid salesman was very knowledgeable of the vehicle I ended up coming back 3 weeks later and purchased the vehicle I had test drove great sales experience from start to finish More

Service staff friendly. Service time was very acceptable. Wait area very nice with tv, coffee, and pastries; snack and drink machines also available. Restroom clean. acceptable. Wait area very nice with tv, coffee, and pastries; snack and drink machines also available. Restroom clean. More

Great salesman to work that ended up helping me to make my decision. Love my new car! Def recommend them for your next vehicle purchase! my decision. Love my new car! Def recommend them for your next vehicle purchase! More