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Silsbee Toyota

Silsbee, TX

4.9
1,475 Reviews
We are a local family owned dealership that has been satisfying New or Used Toyota needs of SE Texas and SW Louisiana since 1946. Whether your needs are a new Toyota or one of our many extra clean pre-owned vehicles, we are ready to fulfill your expectations to the highest level. From the moment you are greeted, you'll feel like part of the family. You won't find big city sales tactics, high pressure or pushy salespeople here. It's all about keeping our Toyota customers happy and coming back again and again to Silsbee Toyota. Come see us today!
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1396 Highway 327 East

Silsbee, TX

77656

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Showing 1,475 reviews

June 12, 2020

I actually went to see a different vehicle. Tracy showed the vehicle I was interested in but then offered to show me a different vehicle. The choice was easy. No hard sell. No pressure. Simply an offer to l More

by Martin Barrett
Recommend Dealer
Yes
Employees Worked With
Tracy Poland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2020 -

Silsbee Toyota responded

Martin, thanks so much for your business! We know you went for a bit of a drive to come see us, and it’s great to hear Tracy made it worth your while. Congratulations on your new-to-you truck, and welcome to the Silsbee Toyota family!

June 11, 2020

Fabulous experience all the way around! No hassle, no pressure and no back and forth dealing! I got the exact truck I wanted for a great price! Special thanks to Tracy Poland! More

by tracytantillo
Recommend Dealer
Yes
Employees Worked With
Tracy Poland
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2020

Tracy Poland was so helpful with the whole car buying experience. She was so nice about everything. Best experience ever! Highly recommend her for anyone wanting to buy. More

by Jtomplait
Recommend Dealer
Yes
Employees Worked With
Tracy Poland
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2020

Very professional and helpful staff! Enjoyed my experience buying my first new car through Silsbee Toyota! I will definitely be back for any future vehicle purchases! More

by Brooke
Recommend Dealer
Yes
Employees Worked With
Tracy Poland
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2020 -

Silsbee Toyota responded

Thank you so much, Brooke, for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

April 29, 2020

They did an excellent job! I could not have asked for better service! They were also very quick and I just love my new car! More

by Ashley91784
Recommend Dealer
Yes
Employees Worked With
Ben Burla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2020 -

Silsbee Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 05, 2020

Nice and easy process. Did mostly everything from home before I got there. Professional, friendly staff. Highly recommend. Great job I tell ya. Couldn't be better. Top notch. More

by Ronnie Harris
Recommend Dealer
Yes
Employees Worked With
Ben Burla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Poland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe N. Finance 5 star
Apr 06, 2020 -

Silsbee Toyota responded

Ronnie, Here at Silsbee Toyota, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

April 03, 2020

Went in to test drive a car that I was contemplating getting. I Got a heck of a deal and Tracy Poland worked very hard to get me what I wanted. More

by Jeri.whitmire
Recommend Dealer
Yes
Employees Worked With
Tracy Poland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2020 -

Silsbee Toyota responded

Jeri, thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We're happy to hear that Tracy was able to get you a great deal, and we hope you'll enjoy your new Toyota!

March 12, 2020

Best buying experience I’ve ever had. After loosing my last vehicle Ben helped me very much! I would recommend him to anyone looking for a vehicle. More

by Jessicawhite921
Recommend Dealer
Yes
Employees Worked With
Ben Burla
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2020

Everyone involved in the trade of my old car and sale of my new car was absolutely fantastic. I highly recommend this dealership to anyone More

by Ratcliff215
Recommend Dealer
Yes
Employees Worked With
Ben Burla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe nallie. He gets 5 stars
March 08, 2020

Got in. Got exactly what we wanted. Great help. Would definitely suggest silsbee toyota and ben and tracy to anyone looking to buy a new or used vehicle . More

by Chrislamey35
Recommend Dealer
Yes
Employees Worked With
Ben Burla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Poland
5.0
This rating includes all reviews, with more weight given to recent reviews.
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