Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Silsbee Toyota
Silsbee, TX
1,590 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,590 reviews
December 19, 2023
Silsbee Toyota Dealership exceeded my expectations. Friendy staff and no pressure. Tracy was very efficient pairy my phone to my new 4Runner. I am very satisfied with service I received there and would Friendy staff and no pressure. Tracy was very efficient pairy my phone to my new 4Runner. I am very satisfied with service I received there and would recommend them to all my friends. More
by hvacjcrowder
Verified CustomerEmployees Worked With
Tracy Poland
December 16, 2023
Dealership has very nice atmosphere and Tracy our sales person was great . She was very sweet and did not pressure us to buy. She joked around with us made us feel comfortable and helped me set up everythi person was great . She was very sweet and did not pressure us to buy. She joked around with us made us feel comfortable and helped me set up everything in the car on my phone . Tracey was professional yet friendly and helpful . Will definitely ask for her again if in the market for another vehicle. More
by kimducote08
Employees Worked With
Tracy Poland
December 15, 2023
Dishonest. The salesman openly lied and tried bully tactics to make the sale. When purchasing another vehicle, the dealership forced me to deal with the same The salesman openly lied and tried bully tactics to make the sale. When purchasing another vehicle, the dealership forced me to deal with the same salesman, who again lied, and also dogmatically preached to me about politics, religion, and healthcare. Their service department isn't much better. More
by KajunBuyer
Employees Worked With
Ben Burla
December 14, 2023
Silsbee Toyota had taken a chance on me in 2017 and sold me my new car, 2017 Camry. Since I’ve bought three other new vehicles from Ben Burla who I consider a real good Friend of mine. me my new car, 2017 Camry. Since I’ve bought three other new vehicles from Ben Burla who I consider a real good Friend of mine. More
by CURTISW244
Employees Worked With
Ben Burla
December 09, 2023
They were prompt and kept me updated frequently. When there was a problem identified with my tires he informed me & had all relevant data ready so I could make an informed decision. When there was a problem identified with my tires he informed me & had all relevant data ready so I could make an informed decision. More
by rawleysx4
Employees Worked With
Amanda Jordan, Mason Garsee
December 07, 2023
Walter Stephens has always been upfront with pricing and we have had a great purchasing experience with him. Mason Garsee has been friendly and has always explained the service procedures cost and time nee we have had a great purchasing experience with him. Mason Garsee has been friendly and has always explained the service procedures cost and time needed well. They always manage to get my truck finished a bit ahead od schedule. More
by jeremy72
Employees Worked With
Walter Stephens, Mason Garsee
December 05, 2023
This my first Toyota and I always thought I would buy it from Tracy. She helped me get exactly what I wanted and then made the deal go smoothly. Home town service is the best. from Tracy. She helped me get exactly what I wanted and then made the deal go smoothly. Home town service is the best. More
by jrkdds2256
Employees Worked With
Tracy Poland
December 05, 2023
Josh was extremely helpful and easy to work with, from the moment i called with my request he responded efficiently and worked with me to get me the car i wanted the moment i called with my request he responded efficiently and worked with me to get me the car i wanted More
by Bob graham
Employees Worked With
Josh Gonzales
