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Silsbee Toyota

Silsbee, TX

4.9
1,304 Reviews
We are a local family owned dealership that has been satisfying New or Used Toyota needs of SE Texas and SW Louisiana since 1946. Whether your needs are a new Toyota or one of our many extra clean pre-owned vehicles, we are ready to fulfill your expectations to the highest level. From the moment you are greeted, you'll feel like part of the family. You won't find big city sales tactics, high pressure or pushy salespeople here. It's all about keeping our Toyota customers happy and coming back again and again to Silsbee Toyota. Come see us today!
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1396 Highway 327 East

Silsbee, TX

77656

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Showing 1,304 reviews

September 28, 2022

Always did good job but in the past tried to over sell but after that, been fine. I don’t own the vehicle anymore so future contacts aren’t necessary More

by rebarrett1944
Recommend Dealer
Yes
Employees Worked With
Mason Garsee
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 23, 2022

James was knowledgeable, personable, attentive and courteous of my time. James is awesome. Will recommend. More

by JOY WALKER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Redd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Nallie - 5 stars
Oct 07, 2022 -

Silsbee Toyota responded

Congratulations on your new Toyota, and thank you for your feedback and your business! We think James is pretty awesome too, and we'll let him know you said so! -the Silsbee Toyota team

September 20, 2022

Nice friendly people good customer service and a decent price I will be using this service department In the future More

by DanSharp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Jordan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2022 -

Silsbee Toyota responded

Dan, thanks for sharing your feedback! We appreciate your business and we look forward to working with you again in the future. -the Silsbee Toyota team

September 17, 2022

I purchased 2 Camrys and thee process was the easiest I have had in over 35 years! Highly recommend. More

by shystarre
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath Mitchell, Tonja Zeno
Sep 17, 2022 -

shystarre responded

Most amazing and smoothe transaction I have had in over 30 years. Highly recommend Silsbee Toyota.

September 14, 2022

Very professional. Didn’t try to sell me anything I did not need. In and out at a decent time. More

by williamsd842
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Garsee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2022 -

Silsbee Toyota responded

Thank you for your business and your kind words! We look forward to seeing you next time! -the Silsbee Toyota/Donalson team

September 11, 2022

The service team is always great, Amanda really took care of all my needs today as well as the techs in the back. More

by CLARK6006
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessie Bier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Garsee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Vega, Heath Mitchell, Sarah Hinson
Sep 14, 2022 -

Silsbee Toyota responded

Thanks for sharing your experience! Always happy to hear that the techs are taking great care of people, and Amanda too! See you next time! -the Silsbee Toyota team

September 08, 2022

every one is professional, courteous, gets the job done right; explaining in detail what needs to be done ! More

by JMLBPC0707
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessie Bier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Garsee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Martin Bourgeois in Parts = knows his stuff - excellent service and attitude, Walter Stephens in Sales = Truly honest, helpful "car salesman" = Good Man !, Jim Shirey
Sep 14, 2022 -

Silsbee Toyota responded

Thank you for the high praise! We'll definitely be passing along to Martin and Walter your kind sentiments. We appreciate your business, and we look forward to working with you in the future. -the Silsbee Toyota/Donalson family

September 08, 2022

From start to finish best experience. They listened to my concerns. I will be recommending to family and friends More

by jaime9
Recommend Dealer
Yes
Employees Worked With
Ben Burla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heath Mitchell
Sep 14, 2022 -

Silsbee Toyota responded

Congratulations on the new-to-you Nissan, and thanks so much for your business! We are so glad to hear that Ben and Heath took great care of you. Please do come back and see us next time, and congratulations again! -the Silsbee Toyota/Donalson family

September 06, 2022

What brings me back is the friendly courteous customer service. Very accommodating when scheduling my service appointments. More

by MTHEOBALD09
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2022 -

Silsbee Toyota responded

Thank you for sharing your experience, and for your repeat business! It's always great to hear that our people are taking such great care of you. Thanks again, -the Silsbee Toyota family

September 03, 2022

Great experience! Excellent sales staff! Many thanks! Highly recommend Silsbee Toyota for sales and service! More

by ssbaker_57
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Burla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Vega, Tonja Zeno
Sep 14, 2022 -

Silsbee Toyota responded

Thank you for your business and your kind words! We're always thrilled to hear someone enjoyed their experience when purchasing their new Toyota. Come back and see us next time! -the Silsbee Toyota team

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