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Silsbee Toyota

Silsbee, TX

4.8
1,637 Reviews

1396 Highway 327 East

Silsbee, TX

77656

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Showing 1,637 reviews

September 21, 2023

In and out fast. Clean restrooms, nice lobby. Coffee and donutz available blah, blah, blah. More

by tx.patriot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mason Garsee
September 21, 2023

They were very kind and courteous. They worked with me to get the vehicle I wanted. It was a very warm and friendly atmosphere. More

by rlange2009
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tracy Poland
September 20, 2023

Excellent care and customer service. Highly recommend Silsbee Toyota. Employees answered all of my questions and truly helped me get what I was looking for and what I needed. Thank you S More

by Blake
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Gonzales
September 20, 2023

Tracy was very knowledgeable and went out of her way to help make my experience a great one! Everyone working there was nice and helpful and got me in my new truck very quick. Definitely will be back when More

by jimshoats
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
I don’t remember the finance guys name but he was 5 star as well, Tracy Poland, James Redd
September 19, 2023

Very professional and well pleased…Would highly recommend..Would refer anyone to head your way for a new vehicle More

by bjt1010
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Walter Stephens
September 19, 2023

I had an appointment and didn't have to wait when I arrived. Service was done in a timely manner. More

by melani_maxwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mason Garsee
September 17, 2023

I confirmed and scheduled a tint and oil change with the scheduler 10 days in advance. Got the oil change but Mr. Redd, neglected to get the tint set up. We drove over an hour for an oil change. It was Not More

by donandlace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Redd, Amanda Jordan, Sarah Hinson, Mason Garsee
September 15, 2023

Good friendly service Good prices on the Vehicles Knowledgeable on the vehicles Service with a Smile More

by ray_country
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Redd
September 15, 2023

Everyone in the service department were very friendly and made you feel welcomed. They were very informative. More

by SANDYHENRY75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Jordan, Mason Garsee
September 14, 2023

10/10 would do again! ! Excellent service all around ! Tracy Poland is the GOAT! Highly recommend! More

by Doyle88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tracy Poland
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