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Silsbee Toyota

Silsbee, TX

4.9
1,522 Reviews

1396 Highway 327 East

Silsbee, TX

77656

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Showing 1,522 reviews

January 10, 2023

They were able to repair the car quickly but it took several days to drive the car to ensure repair was successful. Everyone was professional and kind. Some improvement in communicating status would hav More

by lyndireed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter Stephens, Mason Garsee
January 10, 2023

Excellent customer service and a great dealership! ! Highly recommend for sales and service! Even got a detail with the last couple of oil changes, truck looks brand new!! More

by elissa_lenox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracy Poland, Amanda Jordan, Mason Garsee
January 10, 2023

I take my truck in for oil changes and tire rotations every 5,000 miles. Silsbee Toyota is usually thorough and quick. They also respond well to reviews and requests. More

by EBFEBAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mason Garsee
January 09, 2023

Been buying my Toyota s from Silsbee for years thank yaw for years of service More

by WMITCH1SM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Vega, Ben Burla, Jessie Bier, Heath Mitchell
January 08, 2023

Maintenance work was completed as described and done in a timely manner. Verbal explanation was given explaining what was done. More

by SLARUE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Jordan, Mason Garsee
January 06, 2023

I had the easiest experience with Tracy! I love my car. My window tint was messed up and she is having it fixed.. fixed as in having someone come get my car and bringing it back to me. So co More

by shugiepate
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Vega, Tracy Poland
January 06, 2023

Always very straight forward and professional. This is our fourth Toyota to purchase here. Tracy is a top notch salesperson More

by KENBURRIS1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tracy Poland, Heath Mitchell
January 04, 2023

Great experience Great experience Great experience Great experience Great experience Great experience Great experience Great experience More

by Ronnie Harris
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Vega, Tracy Poland, Sarah Hinson
Jan 16, 2023 -

Silsbee Toyota responded

Thank you thank you thank you thank you thank you! (All kidding aside, thanks for your kind words and your repeat business! We'll be sure to pass along your compliments.) -the team at Silsbee Toyota

January 04, 2023

Great group of folks. Very knowledgeable and helpful with any sudden service issues. Will continue to have vehicle(s) serviced. More

by williamsd842
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Jordan, Sarah Hinson, Mason Garsee
January 03, 2023

They treated me with the utmost respect and were very courteous to me and my wife More

by PRALEX
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Redd, Heath Mitchell
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