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Silsbee Toyota

Silsbee, TX

4.9
1,476 Reviews
We are a local family owned dealership that has been satisfying New or Used Toyota needs of SE Texas and SW Louisiana since 1946. Whether your needs are a new Toyota or one of our many extra clean pre-owned vehicles, we are ready to fulfill your expectations to the highest level. From the moment you are greeted, you'll feel like part of the family. You won't find big city sales tactics, high pressure or pushy salespeople here. It's all about keeping our Toyota customers happy and coming back again and again to Silsbee Toyota. Come see us today!
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1396 Highway 327 East

Silsbee, TX

77656

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Showing 1,476 reviews

May 05, 2022

Amazing experience! Very grateful to have such an amazing sales woman! She made the experience stress free! More

by ryanblake8
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracy Poland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Vega
Jun 21, 2022 -

Silsbee Toyota responded

Ryan, congratulations on your new car, and we are so glad things worked out well for you. We'll definitely pass along your kind words to Tracy! Thanks again for your business, and we look forward to working with you in the future. -the Silsbee Toyota family

May 04, 2022

Great dealership. Great services. Called for sane day appointment. Literally got me in and out for an oil change. More

by BROOKLYNNE.TAYLOR
Recommend Dealer
Yes
Employees Worked With
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2022 -

Silsbee Toyota responded

Brooklynne, thanks for your feedback! We're happy to hear we were able to take care of you quickly. Thanks for your business, and we hope to see you next time! - the Silsbee Toyota family

May 02, 2022

This dealership is above and beyond your average dealership. The service department members are always very helpful, professional and upfront. I would recommend my family, friends and anyone needi More

by jdeville93
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Walter S in sales *****, Jim Shirey, Sarah Hinson, Mason Garsee
May 03, 2022 -

Silsbee Toyota responded

Good morning - wow, what high praise! We so appreciate your kind words and your repeat business. Please do stop in any time, and we look forward to working with you next time! -the Silsbee Toyta/Donalson family

May 02, 2022

The service is always excellent. The people are so nice, informative and very helpful. The service technician Mason Garsee is an excellent example of this. We need more young peopl More

by lanette_tate
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mason Garsee
May 03, 2022 -

Silsbee Toyota responded

Lanette, thanks for your kind words! We will definitely be passing this along to Mason. We appreciate your business and look forward to working with you next time! -the Silsbee Toyota/Donalson team

May 02, 2022

Awesome service department the service writers are amazing and the techs Malcolm and Bobby are even better! More

by CLARK6006
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessie Bier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah Hinson, Mason Garsee
May 03, 2022 -

Silsbee Toyota responded

Thanks for leaving your feedback! We appreciate your business and will pass along your compliments! -the Silsbee Toyota/Donalson family

April 30, 2022

They where quick fast and very friendly and everything was digital no paper love that. More

by brandonhadnot
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mason Garsee
May 03, 2022 -

Silsbee Toyota responded

Brandon, thanks for sharing your feedback! We're glad to hear the updates you have made work well for you. Please do come back and see us next time, and we appreciate your business! -the Silsbee Toyota/Donalson family

April 29, 2022

Great sales group and an excellent maintenance department. This is my fifth new purchase from Silsbee Toyota and I am pleased with all sales. More

by LB1685
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walter Stephens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Vega, Jim Shirey, Heath Mitchell, Sarah Hinson, Mason Garsee
Apr 29, 2022 -

Silsbee Toyota responded

Thank you for your kind words! We are so pleased to hear that you are happy with all your prior experiences, and we look forward to working with you again in the future! Congratulations on your new Toyota! -the Silsbee Toyota/Donalson family

April 29, 2022

Great service friendly people I would recommend anyone who owns a Toyota and needing service or tires give them a call. More

by ggriffinkntz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mason Garsee
May 03, 2022 -

Silsbee Toyota responded

Thank you for your feedback and your business! We look forward to working with you next time. -the Silsbee Toyota/Donalson family

April 29, 2022

Highly recommend. Mr. Stephens is a great salesman and very pleasant to work with. He kept me informed and made the car buying process very easy. More

by sloster1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walter Stephens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heath Mitchell
May 03, 2022 -

Silsbee Toyota responded

Congratulations on your new vehicle, and thanks for sharing your feedback! We're happy to hear that Walter took great care of you, and here's hoping your new Toyota works well for you for years to come. -the Silsbee Toyota/Donalson family

April 26, 2022

This is my fourth vehicle I've bought at Silsbee Toyota. Walter Stephens has been great salesman. Everyone at Silsbee Toyota has been great over the years. They treat you like family. I don't have a bad More

by DEANA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walter Stephens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Nali, Sarah Hinson, Mason Garsee
Apr 29, 2022 -

Silsbee Toyota responded

Deana, congratulations on your new vehicle, and thank you so much for your repeat business! We're happy to hear that you've had nothing but good experiences, and we look forward to continuing to serve you for many years to come! -the Silsbee Toyota/Donalson family

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