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Silsbee Toyota

Silsbee, TX

4.9
1,510 Reviews

1396 Highway 327 East

Silsbee, TX

77656

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Showing 1,510 reviews

June 29, 2022

Helped me find the vehicle I was looking for quickly. Easy to work with and friendly! More

by MOLLY235B
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walter Stephens, Heath Mitchell
June 23, 2022

Very easy dealing with Tracy Poland. Everything we discussed before the car arrived was exactly the same when we signed the paperwork. Great experience. More

by paul.caillier
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tony Vega, Tracy Poland
June 21, 2022

Ben is great to work with and always tries his best to make it a pleasant experience! More

by Sheri
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Burla, Heath Mitchell
Jun 21, 2022 -

Silsbee Toyota responded

Sheri, thanks so much for your feedback, and congratulations on the new Toyota! We appreciate your repeat business and your kind words. We look forward to working with you in the future! -the Silsbee Toyota/Donalson family

June 21, 2022

Great experience at Silsbee Toyota. Nobody better than Tracy. No hassle straight to the point. Thanks for everything. More

by Brett.hillin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracy Poland
Jun 21, 2022 -

Silsbee Toyota responded

Brett, thank you for sharing your experience! Congratulations on the new truck and we appreciate your business. (We'll definitely pass along the kind words to Tracy) - the Silsbee Toyota/Donalson team

June 20, 2022

Excellent customer service. Always a pleasure doing business with the folks at Silsbee Toyota. Took time to correctly diagnose the problem then took the proper action to resolve More

by THARGRO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessie Bier
Jun 21, 2022 -

Silsbee Toyota responded

Thank you for your continued business and for sharing your experience! We're happy to hear we were able to address your vehicle concerns. Looking forward to seeing you next time! -the Silsbee Toyota service team

June 17, 2022

Tracy and Heath were very helpful and made finding and purchasing my vehicle easy and enjoyable. More

by mattborel1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Haining, Tony Vega, Tracy Poland, Heath Mitchell
Jun 21, 2022 -

Silsbee Toyota responded

Matt, thanks so much for the kind words! They ARE fun, aren't they? Congratulations on your new Toyota, and we appreciate your business! -the Silsbee Toyota team

June 16, 2022

I was very pleased with service on my Camery. they were friendly and prompt.I always have a good experience More

by eugenentexas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Shirey, Amanda Jordan, Sarah Hinson, Mason Garsee
Jun 21, 2022 -

Silsbee Toyota responded

Thank you for your feedback and your continued business! We will pass along your kind words. See you next time! - the Silsbee Toyota team

June 15, 2022

Awesome Interaction with sales and finance guys, specially from clients way to Silsbee. Good Job More

by reyes_allan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath Mitchell, Rylan Ward
Jun 21, 2022 -

Silsbee Toyota responded

Allan, thanks for your business! We are glad it all worked out so well for you and appreciate the kind words. Congratulations on your truck! -the Silsbee Toyota team

June 14, 2022

Only place to do business. Always ready to help. Dependable people. Everyone is always very friendly. Service with a smle/////////1 More

by GLENDA.HUFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
Jun 21, 2022 -

Silsbee Toyota responded

Glenda, we so appreciate the high praise! Thanks for your feedback AND your repeat business. We will strive to continue to be worthy of both. - the Silsbee Toyota team

June 13, 2022

I enjoy the ease and convenience of scheduling service from my computer - which is usually in the middle of the night when I remember that I failed to take care of the appointment during the day! More

by nwalden.juhanlaw
Recommend Dealer
Yes
Employees Worked With
Amanda Jordan
Jun 21, 2022 -

Silsbee Toyota responded

Same, seriously! (Does anybody remember things like that during the day???) Glad to hear everything was simple and convenient, and we appreciate your feedback and your business! See you next time! -the Silsbee Toyota team

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