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Silsbee Toyota

Silsbee, TX

4.9
1,475 Reviews
We are a local family owned dealership that has been satisfying New or Used Toyota needs of SE Texas and SW Louisiana since 1946. Whether your needs are a new Toyota or one of our many extra clean pre-owned vehicles, we are ready to fulfill your expectations to the highest level. From the moment you are greeted, you'll feel like part of the family. You won't find big city sales tactics, high pressure or pushy salespeople here. It's all about keeping our Toyota customers happy and coming back again and again to Silsbee Toyota. Come see us today!
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1396 Highway 327 East

Silsbee, TX

77656

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Showing 1,475 reviews

April 25, 2022

nice and clean. not many cars around but that's OK for this time. people are very friendly and if you go in the afternoon theirs not a long to wait More

by MAKS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mason Garsee
Apr 29, 2022 -

Silsbee Toyota responded

Thanks so much for sharing your experience, and we appreciate your business! We look forward to seeing you next time. -the Silsbee Toyota/Donalson family

April 22, 2022

Very friendly, fast and professional service. I always appreciate the service that us given there. More

by MJDEDAIG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mason Garsee
Apr 29, 2022 -

Silsbee Toyota responded

Thank you for your feedback! We're happy to hear that Mason takes great care of you, and we truly appreciate your business! We look forward to seeing you next time. -the Silsbee Toyota/Donalson family

April 22, 2022

Everyone I encountered was very helpful but Tracy Poland went above and beyond, in customer service. She is knowledgeable, friendly and dedicated to working with you to solve every possible issue. She is a More

by carrlvn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracy Poland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Vega
Apr 29, 2022 -

Silsbee Toyota responded

What high praise, and we agree! We're glad to hear you had such a great experience, and we look forward to seeing you next time. Congratulations on the new=-to-you ride! -the Silsbee Toyota/Donalson family

April 21, 2022

Saleman was great and easy to work with. We where about 3 hours away and he did everything he said he would. More

by coats_brad
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Redd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heath Mitchell
Apr 29, 2022 -

Silsbee Toyota responded

Thank you so much for your business, and for sharing your feedback! We're happy to hear that James took great care of you, and congratulations on your new truck! -the Silsbee Toyota/Donalson team

April 19, 2022

It is a fun place to go to have your Toyota Highlander serviced. All of the employees there are very friendly almost like family. I never feel intimidated there as I have at other dealerships and that i More

by RODBALDWIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessie the service manager, Jim Shirey, Sarah Hinson, Mason Garsee
Apr 29, 2022 -

Silsbee Toyota responded

This is such high praise, and we very much appreciate it! Thank you for your business and we look forward to seeing you next time! -the Silsbee Toyota/Donalson family

Apr 29, 2022 -

RODBALDWIN responded

You are Welcome!

April 19, 2022

i always enjoy my visit with the Silsbee Toyota Service department. Fast, friendly, and professional service every time i visit the dealership. I will gladly recommend the Silsbee Toyota service department More

by Boogie2014
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessie Bier, Sarah Hinson, Mason Garsee
Apr 29, 2022 -

Silsbee Toyota responded

Amanda, thanks for sharing your feedback! We're so glad you feel this way and look forward to seeing you next time! -the Silsbee Toyota/Donalson family

April 16, 2022

I dealt with Mason at Silsbee Toyota, he was very personable, quick to answer any questions I had (and then some) and called to let me know there was a recall on my car they had found when running my More

by Shelby Foxworth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mason Garsee
Apr 29, 2022 -

Silsbee Toyota responded

Shelby, thanks for sharing your experience! We are so happy to hear that Mason took great care of you. Thank you for your business, and we look forward to seeing you next time! -the Silsbee Toyota/Donalson team

April 13, 2022

Very courteous and professional. I would recommend to my friends and family to get there car serviced here. More

by algieron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mason Garsee
Apr 14, 2022 -

Silsbee Toyota responded

Thanks so much for your feedback! We are happy to hear that you are satisfied with your experiences, and thank you for your business!

April 13, 2022

They are always great to work with. I bring my Tacoma and my Lexus to them and they keep them running in top shape. More

by KEVINCARPENTIERE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah Hinson
Apr 14, 2022 -

Silsbee Toyota responded

Hi Kevin, thanks for sharing! We are happy to see that you are comfortable coming back again and again. Thanks so much for your business, and we will see you next time!

April 07, 2022

My experience with Silsbee Toyota teams has always been friendly and professional. The wait time was very short. Scheduling an appointment is always easy and at my convenience. More

by GENDABUG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2022 -

Silsbee Toyota responded

Thanks for your review! It's great to hear that our service department always takes great care of you. Thanks so much for your business, and we look forward to seeing you soon!

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