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Silsbee Toyota

Silsbee, TX

4.9
1,475 Reviews
We are a local family owned dealership that has been satisfying New or Used Toyota needs of SE Texas and SW Louisiana since 1946. Whether your needs are a new Toyota or one of our many extra clean pre-owned vehicles, we are ready to fulfill your expectations to the highest level. From the moment you are greeted, you'll feel like part of the family. You won't find big city sales tactics, high pressure or pushy salespeople here. It's all about keeping our Toyota customers happy and coming back again and again to Silsbee Toyota. Come see us today!
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1396 Highway 327 East

Silsbee, TX

77656

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Showing 1,475 reviews

April 05, 2022

GREAT work at a good price by professional team. Vehicle went in on time and was delivered ahead of schedule. More

by SETX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mason Garsee
Apr 14, 2022 -

Silsbee Toyota responded

Thanks for your feedback! We appreciate your business and look forward to seeing you again in the future.

April 05, 2022

Great customer service, as well as friendly service staff. Have purchased several cars here, will continue in the future as well. More

by coltonb6
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Burla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Poland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessie Bier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Vega, Heath Mitchell
Apr 14, 2022 -

Silsbee Toyota responded

Colton, congratulations on the new-to-you ride! It's the highest compliment when a customer comes back for repeat business, and we appreciate it very much! -the Silsbee Toyota/Donalson family

April 04, 2022

Best Toyota Service in the Golden Triangle. Silsbee Toyota is always reliable and flexible with the appointments. More

by NAL2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2022 -

Silsbee Toyota responded

Thanks for the high praise! We certainly do try. We appreciate your business and look forward to seeing you next time! -the Silsbee Toyota/Donalson family

April 03, 2022

Tracy found exactly the car we were looking for. Desired a Highlander and as soon as insurance paid on totaled car Tracy found the car we wanted. More

by WILSONLA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracy Poland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heath Mitchell
Apr 04, 2022 -

Silsbee Toyota responded

Congratulations on the new-to-you ride, and so sorry to hear your vehicle was totaled. We are happy that Tracy was able to make some good come out of the experience! Please do call us if we can ever assist in the future. -the Donalson family

March 30, 2022

Always professional. They do a thorough check of the vehicle and explain everything in detail before doing any extra work. They also have a great coffee bar! More

by easttexasfamily
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Shirey, Sarah Hinson, Mason Garsee
Apr 04, 2022 -

Silsbee Toyota responded

Thanks for sharing your feedback! We're so thrilled to hear that you feel well-cared-for when you come through, and hey, we love the coffee bar too! Try the milk chocolate next time; it's amazing! - Thanks for your business, the Donalson team

March 29, 2022

Silsbee Service Department has been a great help, with scheduling and preforming maintenance. The service is always prompt and informative. THANKS Jessie & Mason, More

by RONEY-NAPCO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessie Bier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mason Garsee
Apr 04, 2022 -

Silsbee Toyota responded

Thank you so much for your kind words! We're so happy that you've always found our service team to be a help - we're pretty fond of them too! Thanks for your business, and we look forward to seeing you next time! -the Silsbee Toyota/Donalson team

March 27, 2022

Had s good experience with Toyota. They were on time with my 7:30am appointment. Provided excellent coffee. More

by JJSTANDLEE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Shirey, Sarah Hinson, Mason Garsee
Apr 04, 2022 -

Silsbee Toyota responded

Everybody seems to love that coffee bar! Thank you for sharing your feedback, and we're happy to hear that you were taken great care of. We look forward to seeing you next time! -the Donalson team

March 24, 2022

Silsbee Toyota Service Center is very clean and everyone is so ready to help with whatever the need is. The parts department have been so helpful to me. More

by JAMES.TUKES
Recommend Dealer
Yes
Employees Worked With
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Shirey, Sarah Hinson, Mason Garsee
Apr 04, 2022 -

Silsbee Toyota responded

James, we appreciate your feedback! Happy to hear that parts and service have always been good to you, and we look forward to seeing you next time! -the Silsbee Toyota/Donalson family

March 21, 2022

I’m very pleased with Silsbee Toyota. They care about the needs of their customers, and go out of their way to make sure the customer is satisfied. The service department got me in quickl More

by VERONICABROUSSARD
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah Hinson
Apr 04, 2022 -

Silsbee Toyota responded

Ms. Veronica, thank you for sharing your feedback! We strive to make your experience as pleasant and efficient as possible, and we are so happy to hear that you feel we've succeeded. Please do come back and see us next time, we appreciate your business! -the Donalson/Silsbee Toyota family

March 17, 2022

It was great service. Very quick and efficient. My wait was not a long time. It was a great experience. More

by mmckinney1015@yahoo.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mason Garsee
Apr 04, 2022 -

Silsbee Toyota responded

Thank you so much for your review! We're happy to hear that you were in and out quickly and well cared for. Thank you for your business, and we look forward to seeing you next time! -the Donalson/Silsbee Toyota team

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