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Silsbee Toyota

Silsbee, TX

4.9
1,510 Reviews

1396 Highway 327 East

Silsbee, TX

77656

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Showing 1,510 reviews

May 22, 2022

Tracy was amazing! ! She went above and beyond to help me find the car I wanted. I definitely recommend her and this dealership. More

by MoMo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracy Poland
Jun 21, 2022 -

Silsbee Toyota responded

Congratulations on your new Toyota, and thanks so much for sharing your experience! We're happy to hear everything worked out so well for you, and we look forward to working with you again in the future. See you next time, -the Silsbee Toyota family

May 20, 2022

Tonja was the best sales representative. She worked hard to get me the RAV4 Hybrid XSE that I wanted. She had it within the timeframe promised and made the experience quick and easy. I would More

by Mrsjtullis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe, Tonja Zeno
Jun 21, 2022 -

Silsbee Toyota responded

Congratulations on your new RAV, and thanks so much for your business and feedback! We're pleased to hear Tonja took such great care of you and that everything worked out well. Thanks again, and we'll see you next time. -the Silsbee Toyota team

May 18, 2022

Friendly staff. Excellent service. They explain all the details of the warranties and sales contact and made it easy to understand. Ben is excellent salesperson. More

by jjones67
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Burla
Jun 21, 2022 -

Silsbee Toyota responded

Thanks so much for your feedback and your business! Congratulations on your new Toyota and we look forward to working with you again in the future. -the Silsbee Toyota team

May 18, 2022

My experience was a great one- my salesman was very attentive, easy to talk with, the visit in general was quick and easy. More

by corky2811
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Nallie, James Redd
Jun 21, 2022 -

Silsbee Toyota responded

Congratulations on your new Toyota, and thanks for the kind words! We'll definitely that along. Quick question, though - do you mind sharing the reason you didn't feel you could give us 5 stars? We are always looking to improve. -the Silsbee Toyota team

May 17, 2022

I arrived before my appointment time because I was in the area and they brought my car right in got the service done quickly and It was great! I was gone before my actual appointment time! Thanks Y’all! More

by BUFFYYOUNG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mason Garsee
Jun 21, 2022 -

Silsbee Toyota responded

Thanks for sharing your experience, and thank you so much for your business! We can't always get people out of here before they were even scheduled, but it's a great feeling when we can! Looking forward to working with you next time, -the Silsbee Toyota team

May 17, 2022

Great service, friendly staff. Highly recommend this dealership. Wait time was minimal. Thanks Silsbee Toyota! More

by texasbornone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mason Garsee
May 16, 2022

The service department at Silsbee Toyota is always helpful and quick to answer questions. When you bring your vehicle in you can expect to be treated with respect and have your service completed quick More

by evanrf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mason Garsee
Jun 21, 2022 -

Silsbee Toyota responded

Thanks for your business and your feedback. We are pleased to hear you have such positive experiences here, and we look forward to working with you in the future! -the Silsbee Toyota team

May 15, 2022

Walter was very helpful and answers all my questions about the car. He was very friendly. More

by kx5c
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walter Stephens, Heath Mitchell
Jun 21, 2022 -

Silsbee Toyota responded

Congratulations on your new Toyota, and thanks so much for your kind words! We'll definitely pass along your compliments to Walter. Thanks for your business, and we look forward to working with you in the future. -the Silsbee Toyota family

May 14, 2022

Only dealership have dealt with in over 60 years that displayed professional, HONEST, friendly service and sales !! Jessie Bier is the BEST : give her a raise and shorter hours ! More

by JMLBPC0707
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin B. in Parts = knows his stuff, excellent service and attitude, Jim Shirey, Jessie Bier, Walter Stephens, Amanda Jordan, Mason Garsee
Jun 21, 2022 -

Silsbee Toyota responded

Thanks so much for the EXTREMELY high praise! We hope to always live up to these words. -the Silsbee Toyota family

May 13, 2022

Brought truck in for recall work then after work was performed I had to pay for part of the labor even though my alignment was perfect when I brought the truck in, had to pay for the re-alignment. More

by JOE.COOMBS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Amanda Jordan
May 13, 2022 -

Silsbee Toyota responded

Mr. Coombs, please contact me at your convenience to discuss your recent service visit. Thank you. Jessie @ Silsbee Toyota, Service Manager, 409-895-3700

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