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Silsbee Toyota

Silsbee, TX

4.9
1,510 Reviews

1396 Highway 327 East

Silsbee, TX

77656

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Showing 1,510 reviews

May 12, 2022

I love the people there . They are so sweet and informative about you car so you trust them fully with your van needs More

by GRAYRUNNER75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Jordan
Jun 21, 2022 -

Silsbee Toyota responded

Thank you for the kind words! We appreciate your feedback and your business. -the Silsbee Toyota team

May 06, 2022

I had two very disappointing service appointments at this dealership last fall. Six months later, things have improved remarkably. More

by TEVELAND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mason Garsee
Jun 21, 2022 -

Silsbee Toyota responded

Thank you for sharing your feedback and your experience. We are happy to hear you feel an improvement, and we appreciate your business! -the Silsbee Toyota family

May 05, 2022

This dealership was great working with my personal bank. From Sales to Finance everyone was nice, professional, and courteous. Definitely would buy from Silsbee Toyota again. More

by Zach McKnight
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Burla
Jun 21, 2022 -

Silsbee Toyota responded

Zach, thanks for your feedback! We're happy to hear you had such a smooth experience. Congratulations, and we look forward to working with you in the future! -the Silsbee Toyota family

May 05, 2022

Amazing experience! Very grateful to have such an amazing sales woman! She made the experience stress free! More

by ryanblake8
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Vega, Tracy Poland
Jun 21, 2022 -

Silsbee Toyota responded

Ryan, congratulations on your new car, and we are so glad things worked out well for you. We'll definitely pass along your kind words to Tracy! Thanks again for your business, and we look forward to working with you in the future. -the Silsbee Toyota family

May 05, 2022

Tracy Poland always gets me what I want and doesn’t pressure me in to anything, she’s a fantastic saleswoman! More

by clark6006
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Vega, Tracy Poland, Jessie Bier, Heath Mitchell, Amanda Jordan, Sarah Hinson, Mason Garsee
Jun 21, 2022 -

Silsbee Toyota responded

Thanks for your feedback, and congratulations on your new Toyota! We appreciate your business and look forward to seeing you next time. -the Silsbee Toyota family

May 04, 2022

Great dealership. Great services. Called for sane day appointment. Literally got me in and out for an oil change. More

by BROOKLYNNE.TAYLOR
Recommend Dealer
Yes
Employees Worked With
Amanda Jordan
Jun 21, 2022 -

Silsbee Toyota responded

Brooklynne, thanks for your feedback! We're happy to hear we were able to take care of you quickly. Thanks for your business, and we hope to see you next time! - the Silsbee Toyota family

May 02, 2022

This dealership is above and beyond your average dealership. The service department members are always very helpful, professional and upfront. I would recommend my family, friends and anyone needi More

by jdeville93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walter S in sales *****, Jim Shirey, Amanda Jordan, Sarah Hinson, Mason Garsee
May 03, 2022 -

Silsbee Toyota responded

Good morning - wow, what high praise! We so appreciate your kind words and your repeat business. Please do stop in any time, and we look forward to working with you next time! -the Silsbee Toyta/Donalson family

May 02, 2022

The service is always excellent. The people are so nice, informative and very helpful. The service technician Mason Garsee is an excellent example of this. We need more young peopl More

by lanette_tate
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mason Garsee
May 03, 2022 -

Silsbee Toyota responded

Lanette, thanks for your kind words! We will definitely be passing this along to Mason. We appreciate your business and look forward to working with you next time! -the Silsbee Toyota/Donalson team

May 02, 2022

Awesome service department the service writers are amazing and the techs Malcolm and Bobby are even better! More

by CLARK6006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessie Bier, Amanda Jordan, Sarah Hinson, Mason Garsee
May 03, 2022 -

Silsbee Toyota responded

Thanks for leaving your feedback! We appreciate your business and will pass along your compliments! -the Silsbee Toyota/Donalson family

April 30, 2022

Highly recommend. Mr. Stephens is a great salesman and very pleasant to work with. He kept me informed and made the car buying process very easy. More

by sloster1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walter Stephens, Heath Mitchell
May 03, 2022 -

Silsbee Toyota responded

Congratulations on your new vehicle, and thanks for sharing your feedback! We're happy to hear that Walter took great care of you, and here's hoping your new Toyota works well for you for years to come. -the Silsbee Toyota/Donalson family

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