Back

Silsbee Toyota

Silsbee, TX

4.9
1,475 Reviews
We are a local family owned dealership that has been satisfying New or Used Toyota needs of SE Texas and SW Louisiana since 1946. Whether your needs are a new Toyota or one of our many extra clean pre-owned vehicles, we are ready to fulfill your expectations to the highest level. From the moment you are greeted, you'll feel like part of the family. You won't find big city sales tactics, high pressure or pushy salespeople here. It's all about keeping our Toyota customers happy and coming back again and again to Silsbee Toyota. Come see us today!
Contact Dealership

1396 Highway 327 East

Silsbee, TX

77656

Directions

By Type

Showing 1,475 reviews

March 17, 2022

They are super helpful, i love they were willing to give me a chance, very kind and welcoming. More

by allielynette17
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Burla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Poland
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Redd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heath Mitchell
Apr 04, 2022 -

Silsbee Toyota responded

Allie, congratulations on the new ride! We are so glad it worked out for you and will pass along your kind words! Please do come back and see us next time! -the Silsbee Toyota/Donalson team

March 14, 2022

I've bought 3 new Toyotas from this Dealer and I've been using this Service Center for the pass 20 years More

by DAVIDWARREN1949
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mason Garsee
Apr 04, 2022 -

Silsbee Toyota responded

David, thank you for sharing your feedback! We're so thankful for your continued business and we look forward to exceeding your expectations for many years to come. -the Donalson/Silsbee Toyota team

March 10, 2022

They got me the car that I wanted from the interior to the exterior and didn’t take long for my truck to get delivered. More

by PHUC_TRAN1226
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Burla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Poland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Vega
Apr 04, 2022 -

Silsbee Toyota responded

Congratulations on your new truck, and thanks so much for your business! We're happy that everything worked out well for you, and please do come back and see us next time! -the Silsbee Toyota/Donalson team

March 08, 2022

Tracy Poland was my salesperson. She was excellent. I will recommend Tracy and Silsbee Toyota to friends and family. More

by STNAQUIN
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tracy Poland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heath Mitchell
Apr 04, 2022 -

Silsbee Toyota responded

Thank you for your business, your feedback, and especially the kind words! We'll pass them along to Tracy for sure. Congratulations on your new ride, and please do come to see us next time! -the Silsbee Toyota/Donalson family

March 07, 2022

Walter Stevens was my salesman connection and he did an excellent job. I have no complaints against this dealership to date. More

by jameswrjr43
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walter Stephens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Vega
March 07, 2022

As usual they are very curtious and respectful, everything was finished pretty quick and I was good to go More

by samantha.evans
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mason Garsee
Apr 04, 2022 -

Silsbee Toyota responded

Samantha, we're so happy to hear that your regular experience is a good one! Thanks for sharing your feedback, and for your business! We look forward to seeing you next time. -the Silsbee Toyota/Donalson family

March 03, 2022

Good service, always more than willing to answer my questions if I have any and make me feel comfortable about doing so. More

by angelber03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Jordan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah Hinson, Mason Garsee
March 02, 2022

The service was fast and resolve any and all issues I had with my 2018 Tundra. I had receive 2 recall notices by mail which was both addressed during my maintenance visit. This is the (2) Tundra truck I have More

by MICHEAL3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessie Bier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2022 -

Silsbee Toyota responded

Thanks for sharing your experience! We're gad to hear you were well cared for, and that you're still loving your truck. Come back and see us next time!

February 28, 2022

Always get great and fast service. Have always brought my Camry here for most maintenance work. More

by mlleach0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah Hinson
Mar 02, 2022 -

Silsbee Toyota responded

Thanks for your feedback! We're glad to hear you're satisfied with your experiences.

February 27, 2022

I have been dealing with this dealership for 15 years and have never had a problem. Sales people are knowledgeable about the cars they sell and service department is the best I've had to deal with. Good pla More

by JUG401
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Burla
4.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Stephens
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heath Mitchell
Mar 02, 2022 -

Silsbee Toyota responded

Thank you for the kind words! We are rather fond of our people too. We're glad to hear you have been happy coming to see us for so long and look forward to working with you for many years to come.

...
79
...