Back

Silsbee Toyota

Silsbee, TX

4.9
1,509 Reviews

1396 Highway 327 East

Silsbee, TX

77656

Directions

By Type

Showing 1,509 reviews

April 29, 2022

Great sales group and an excellent maintenance department. This is my fifth new purchase from Silsbee Toyota and I am pleased with all sales. More

by LB1685
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Vega, Jim Shirey, Walter Stephens, Heath Mitchell, Amanda Jordan, Sarah Hinson, Mason Garsee
Apr 29, 2022 -

Silsbee Toyota responded

Thank you for your kind words! We are so pleased to hear that you are happy with all your prior experiences, and we look forward to working with you again in the future! Congratulations on your new Toyota! -the Silsbee Toyota/Donalson family

April 29, 2022

Great service friendly people I would recommend anyone who owns a Toyota and needing service or tires give them a call. More

by ggriffinkntz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mason Garsee
May 03, 2022 -

Silsbee Toyota responded

Thank you for your feedback and your business! We look forward to working with you next time. -the Silsbee Toyota/Donalson family

April 27, 2022

This is my fourth vehicle I've bought at Silsbee Toyota. Walter Stephens has been great salesman. Everyone at Silsbee Toyota has been great over the years. They treat you like family. I don't have a bad More

by DEANA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Nali, Walter Stephens, Amanda Jordan, Sarah Hinson, Mason Garsee
Apr 29, 2022 -

Silsbee Toyota responded

Deana, congratulations on your new vehicle, and thank you so much for your repeat business! We're happy to hear that you've had nothing but good experiences, and we look forward to continuing to serve you for many years to come! -the Silsbee Toyota/Donalson family

April 26, 2022

Malcolm and Bobby were excellent as well as my service writer and Jessie was fantastic! We’ll keep using them for service! More

by CLARK6006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessie Bier, Amanda Jordan, Sarah Hinson, Mason Garsee
Apr 29, 2022 -

Silsbee Toyota responded

Thanks so much for sharing your experience! We're so glad that everyone took such good care of you, and we appreciate your business. Looking forward to seeing you next time! -the Silsbee Toyota/Donalson family

April 25, 2022

nice and clean. not many cars around but that's OK for this time. people are very friendly and if you go in the afternoon theirs not a long to wait More

by MAKS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mason Garsee
Apr 29, 2022 -

Silsbee Toyota responded

Thanks so much for sharing your experience, and we appreciate your business! We look forward to seeing you next time. -the Silsbee Toyota/Donalson family

April 22, 2022

Everyone I encountered was very helpful but Tracy Poland went above and beyond, in customer service. She is knowledgeable, friendly and dedicated to working with you to solve every possible issue. She is a More

by carrlvn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Vega, Tracy Poland
Apr 29, 2022 -

Silsbee Toyota responded

What high praise, and we agree! We're glad to hear you had such a great experience, and we look forward to seeing you next time. Congratulations on the new=-to-you ride! -the Silsbee Toyota/Donalson family

April 22, 2022

Very friendly, fast and professional service. I always appreciate the service that us given there. More

by MJDEDAIG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mason Garsee
Apr 29, 2022 -

Silsbee Toyota responded

Thank you for your feedback! We're happy to hear that Mason takes great care of you, and we truly appreciate your business! We look forward to seeing you next time. -the Silsbee Toyota/Donalson family

April 21, 2022

Saleman was great and easy to work with. We where about 3 hours away and he did everything he said he would. More

by coats_brad
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Redd, Heath Mitchell
Apr 29, 2022 -

Silsbee Toyota responded

Thank you so much for your business, and for sharing your feedback! We're happy to hear that James took great care of you, and congratulations on your new truck! -the Silsbee Toyota/Donalson team

April 19, 2022

It is a fun place to go to have your Toyota Highlander serviced. All of the employees there are very friendly almost like family. I never feel intimidated there as I have at other dealerships and that i More

by RODBALDWIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessie the service manager, Jim Shirey, Amanda Jordan, Sarah Hinson, Mason Garsee
Apr 29, 2022 -

Silsbee Toyota responded

This is such high praise, and we very much appreciate it! Thank you for your business and we look forward to seeing you next time! -the Silsbee Toyota/Donalson family

Apr 29, 2022 -

RODBALDWIN responded

You are Welcome!

April 19, 2022

i always enjoy my visit with the Silsbee Toyota Service department. Fast, friendly, and professional service every time i visit the dealership. I will gladly recommend the Silsbee Toyota service department More

by Boogie2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessie Bier, Amanda Jordan, Sarah Hinson, Mason Garsee
Apr 29, 2022 -

Silsbee Toyota responded

Amanda, thanks for sharing your feedback! We're so glad you feel this way and look forward to seeing you next time! -the Silsbee Toyota/Donalson family

...
80
...