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Silsbee Toyota

Silsbee, TX

4.9
1,508 Reviews

1396 Highway 327 East

Silsbee, TX

77656

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Showing 1,508 reviews

April 13, 2022

Very courteous and professional. I would recommend to my friends and family to get there car serviced here. More

by algieron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mason Garsee
Apr 14, 2022 -

Silsbee Toyota responded

Thanks so much for your feedback! We are happy to hear that you are satisfied with your experiences, and thank you for your business!

April 13, 2022

They are always great to work with. I bring my Tacoma and my Lexus to them and they keep them running in top shape. More

by KEVINCARPENTIERE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Jordan, Sarah Hinson
Apr 14, 2022 -

Silsbee Toyota responded

Hi Kevin, thanks for sharing! We are happy to see that you are comfortable coming back again and again. Thanks so much for your business, and we will see you next time!

April 07, 2022

My experience with Silsbee Toyota teams has always been friendly and professional. The wait time was very short. Scheduling an appointment is always easy and at my convenience. More

by GENDABUG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Jordan
Apr 14, 2022 -

Silsbee Toyota responded

Thanks for your review! It's great to hear that our service department always takes great care of you. Thanks so much for your business, and we look forward to seeing you soon!

April 06, 2022

GREAT work at a good price by professional team. Vehicle went in on time and was delivered ahead of schedule. More

by SETX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mason Garsee
Apr 14, 2022 -

Silsbee Toyota responded

Thanks for your feedback! We appreciate your business and look forward to seeing you again in the future.

April 05, 2022

Great customer service, as well as friendly service staff. Have purchased several cars here, will continue in the future as well. More

by coltonb6
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Vega, Ben Burla, Tracy Poland, Jessie Bier, Heath Mitchell
Apr 14, 2022 -

Silsbee Toyota responded

Colton, congratulations on the new-to-you ride! It's the highest compliment when a customer comes back for repeat business, and we appreciate it very much! -the Silsbee Toyota/Donalson family

April 04, 2022

Best Toyota Service in the Golden Triangle. Silsbee Toyota is always reliable and flexible with the appointments. More

by NAL2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Jordan
Apr 14, 2022 -

Silsbee Toyota responded

Thanks for the high praise! We certainly do try. We appreciate your business and look forward to seeing you next time! -the Silsbee Toyota/Donalson family

April 03, 2022

Tracy found exactly the car we were looking for. Desired a Highlander and as soon as insurance paid on totaled car Tracy found the car we wanted. More

by WILSONLA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracy Poland, Heath Mitchell
Apr 04, 2022 -

Silsbee Toyota responded

Congratulations on the new-to-you ride, and so sorry to hear your vehicle was totaled. We are happy that Tracy was able to make some good come out of the experience! Please do call us if we can ever assist in the future. -the Donalson family

March 31, 2022

Always professional. They do a thorough check of the vehicle and explain everything in detail before doing any extra work. They also have a great coffee bar! More

by easttexasfamily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Shirey, Amanda Jordan, Sarah Hinson, Mason Garsee
Apr 04, 2022 -

Silsbee Toyota responded

Thanks for sharing your feedback! We're so thrilled to hear that you feel well-cared-for when you come through, and hey, we love the coffee bar too! Try the milk chocolate next time; it's amazing! - Thanks for your business, the Donalson team

March 29, 2022

Silsbee Service Department has been a great help, with scheduling and preforming maintenance. The service is always prompt and informative. THANKS Jessie & Mason, More

by RONEY-NAPCO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessie Bier, Mason Garsee
Apr 04, 2022 -

Silsbee Toyota responded

Thank you so much for your kind words! We're so happy that you've always found our service team to be a help - we're pretty fond of them too! Thanks for your business, and we look forward to seeing you next time! -the Silsbee Toyota/Donalson team

March 27, 2022

Had s good experience with Toyota. They were on time with my 7:30am appointment. Provided excellent coffee. More

by JJSTANDLEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Shirey, Amanda Jordan, Sarah Hinson, Mason Garsee
Apr 04, 2022 -

Silsbee Toyota responded

Everybody seems to love that coffee bar! Thank you for sharing your feedback, and we're happy to hear that you were taken great care of. We look forward to seeing you next time! -the Donalson team

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