Silsbee Toyota

all people there listen to what want done; explain the good, bad, ugly; help decide what to actually do. Excellent work quality; and explain after all details of what did. Good attitude, friendly interact good, bad, ugly; help decide what to actually do. Excellent work quality; and explain after all details of what did. Good attitude, friendly interaction. Only dealership service department have received good work ! More

Service checking vehicle in and getting a loaner vehicle was great. Salesman James, knows my circumstances with my husband’s illness and was very helpful….great! was great. Salesman James, knows my circumstances with my husband’s illness and was very helpful….great! More

Everyone was courteous from the time I pulled up ! The sales staff greeted me when I walked into the showroom . They were helpful when I asked questions. The entire experience was smooth. The sales staff greeted me when I walked into the showroom . They were helpful when I asked questions. The entire experience was smooth. More

We had a great experience! We enjoyed working with Walter Stephens and Justin Bumsted. We are looking forward to our maintenance work so we can visit with the friendly staff in We enjoyed working with Walter Stephens and Justin Bumsted. We are looking forward to our maintenance work so we can visit with the friendly staff in the beautiful facility. More

Awesome experience easy and no hassle salesman was wonderful and helpful as always sure appreciated him wonderful and helpful as always sure appreciated him More

First time buying a vehicle with them very nice people they were very professional I would definite go back and buy another one. they were very professional I would definite go back and buy another one. More

All ways pleased when I get my wife's car serviced there. Make an appointment very little wait time. Make an appointment very little wait time. More

Walter is the reason we purchaced again (3rd vehicle) from Silsbee. He has always done a great job in making sure we have the best experience. We were very disappointed however that the check ran thr from Silsbee. He has always done a great job in making sure we have the best experience. We were very disappointed however that the check ran through 2 days early even after Walter wrote the office paperwork to run the check on Wed. With the Thanksgiving holiday and weekend it took a day or 2 longer than we would have liked to get the transfers into the account as we would have liked. You can imagine how we felt seeing y'all ran the check on Monday instead of what was agreed to. Insufficient funds is not something I ever want to see and because of this I was running around to the banks etc. trying to clear it up instead of being at my job. More

Very pleased working with Ben. Positive experience . This was my second vehicle to be purchased with the dealership. Positive experience with sales and service. Positive experience . This was my second vehicle to be purchased with the dealership. Positive experience with sales and service. More

I was very impressed by the staff and especially Brad, my salesmen, and Joe, the Finance Manager. They worked with me, understood my needs, and kept to my timeline. salesmen, and Joe, the Finance Manager. They worked with me, understood my needs, and kept to my timeline. More