Silsbee Toyota

I LOVE SILSBEE TOYOTA. EVERYONE IS SO NICE AND ALWAYS IS WILLING TO HELP US, HAPPILY DOING THAT. I'M NOT THERE VERY LONG. ILOVE THE DONUT AND COFFEE MACHINE. THANKS SILSBEE TOYOTA. I LIVE 30 MINUTES AWAY BU WILLING TO HELP US, HAPPILY DOING THAT. I'M NOT THERE VERY LONG. ILOVE THE DONUT AND COFFEE MACHINE. THANKS SILSBEE TOYOTA. I LIVE 30 MINUTES AWAY BUT WOULD DRIVE FARTHER IF NEEDED. More

Awesome customer service and willing to work hard as he could to get me a deal! Thanks for everything! Absolutely love my new Toyota Tundra could to get me a deal! Thanks for everything! Absolutely love my new Toyota Tundra More

James was amazing from beginning to the end.. He was super helpful. He went above and beyond!!! Thank you for everything you have done for my family! super helpful. He went above and beyond!!! Thank you for everything you have done for my family! More

Great staff, knowledgeable! I am a man of few words. And don’t appreciate whoever runs this survey to tell me how many words to use or many to not use. You have asked me to respond to the survey and I did! don’t appreciate whoever runs this survey to tell me how many words to use or many to not use. You have asked me to respond to the survey and I did! If you don’t like this response, then I know you won’t like the next! And do NOT tell me that I must respond to an employee. As of now, I am NOT a happy customer because of this survey. More

I had to bring my car in for the recall, so I got them to change the oil and inspect it while it was there. change the oil and inspect it while it was there. More

Traci is the best this is the second time I have bought from Silsbee Toyota and I will never go anywhere else great people and place from Silsbee Toyota and I will never go anywhere else great people and place More

Was sold a used dodge pickup. It had unknown to me problems when bought. I thought I was buying a in good working order truck. Now it will cost me another 2,000 or more dollars and YOUR Service manage problems when bought. I thought I was buying a in good working order truck. Now it will cost me another 2,000 or more dollars and YOUR Service manager WILL NOT even return a phone call to talk about it. That tells me he knew the problems and FAILED to inform the buyer. I am floored that a “ reputable car dealer“ would do this to someone. SHAME ON ALL OF YOU!!!!! I will NEVER buy there again. If you are lying about this what else are you doing that’s SHADY. (409) 790-3683 if you want to make it RIGHT. What happend to me should NEVER EVER happen at a reputable dealership like I thought this one was. Pretty sure this response to how my experience has been so far will get deleted and trashed. However if you and your dealership is truely decent human beings maybe this will get someone’s attention and i could at least get a phone call back!! More

Tracy made everything easy. She is Very friendly, honest and up front. She and the rest of the staff made our purchase easy. Thanks Tracy and up front. She and the rest of the staff made our purchase easy. Thanks Tracy More

I was interested in buying a new car and decided to stop by Silsbee Toyota and was greeted by Ben Burla. I am a elderly woman and am use to being treated like one. NOT Mr Burla!!!! He greeted me like he h by Silsbee Toyota and was greeted by Ben Burla. I am a elderly woman and am use to being treated like one. NOT Mr Burla!!!! He greeted me like he had known me forever...answered all my stupid questions with a smile and patience. Laughed at my jokes and by the time I left I had complete confidence in him. I am very pleased with my purchase...THANKS MR. BURLA!!!! More

My saleswoman Tracy Poland made the buying experience worth it for me. She was professional and just an delight. I'll definitely will be an repeat costumer. worth it for me. She was professional and just an delight. I'll definitely will be an repeat costumer. More