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Silsbee Toyota - Service Center

Silsbee, TX

4.7
470 Reviews

470 Reviews of Silsbee Toyota - Service Center

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May 19, 2025

Easy reservation process. Super accommodating service staff. Highly recommend this dealership for any Toyota service work More

by JAYPEEONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2025

Silsbee Toyota Service Dept. was courteous, prompt, and kept me informed about the progress of my vehicle! More

by SHAREE63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taffy Amburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025

Very professional service, with friendly, helpful, honest people. They get the job done right, every time ! More

by JMLBPC0707
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie Bier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Stephens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taffy Amburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Martin Bourgeois
May 10, 2025

Everyone was so polite and helpful, but they did not have windshield wipers for my new car. I hope they get them soon though. Other than that, I was a great experience. More

by JIMMYGRIMESJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Bumsted
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2025

Lisa is awesome and know her stuff. We were in and out in no time. Had oil change and tire rotation. Every one in dealership that we came in contact with spoke and offered us coffee More

by CHEBANDGEB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2025

The Dealership and staff a kind and knowledgeable. Everyone we came in contact with was helpful . Thanks! More

by MBADAMS49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taffy Amburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025

Trustworthy dealership and pleasant personnel. Communication is always in a timely manner. I highly recommend. More

by SNUFFRIDGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 29, 2025

Lisa was so helpful with getting me started with the Toyota Care plan. She was very knowledgable about the plan, and let me know how it works, and the potential savings it can provide for oil changes, a More

by WESLANDERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2025

Always excellent customer service. Walter and James are always great to work with on the sales floor. Lisa and the entire service dept is top notch. They always give you that hometo More

by SETH35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter Stephens
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Redd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2025

They are friendly and helpful on any questions. They take care of issues you have dealing with maintenance and setting up scheduled appointments . More

by RROBERTS60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taffy Amburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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