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Silsbee Toyota - Service Center

Silsbee, TX

4.7
480 Reviews
Call Service Center (409) 895-3700

480 Reviews of Silsbee Toyota - Service Center

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October 22, 2022

every one is professional and gets the job done in courteous and friendly manner. Good service More

by JMLBPC0707
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessie Bier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Stephens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Martin Bourgeois in Parts = knows his stuff, excellent service and attitude, Jim Shirey, Mason Garsee
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October 20, 2022

Toyota Silsbee dealership has a wonderful staff. Mason is very professional. Very courteous and great response time. I appreciate the service team and would like to thank them. More

by MRMCOBB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mason Garsee
Report | Print
October 18, 2022

Very good service. Everyone was very friendly. Waiting area was comfortable and very convenient. Kept me informed of all services. More

by BRENDAJUICE53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
October 16, 2022

Great service … response time, working with me on buying tires for my Lexus, oil change, etc. More

by lindasbmoon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mason Garsee
Report | Print
Oct 18, 2022 -

Silsbee Toyota responded

Thank you for your feedback and your business! It's great to hear Mason got you taken care of, and we look forward to working with you in the future! -the Silsbee Toyota team

October 12, 2022

Awesome service from front desk to garage. Thanks for all you do. You are appreciated. More

by sjbecker57
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mason Garsee
Report | Print
Oct 18, 2022 -

Silsbee Toyota responded

Thank you for sharing your experience! We appreciate your business, and are very happy to hear you think so highly of Mason. (We do too!) -the Silsbee Toyota team

October 10, 2022

They kept me informed throughout the process. Very polite and professional.Will definitely be back. More

by jaime9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin, Sarah Hinson
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Oct 10, 2022 -

Silsbee Toyota responded

Thank you for your business and your feedback! We are happy to hear everyone took great care of you, and we look forward to working with you in the future. -the Silsbee Toyota team

October 07, 2022

I never have to wait for an appointment, always ready to get me in fast. I can always depend on them to check my vehicle to make sure it doesn’t have any problems. Can always get through to a live person to More

by ghuff43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessie Bier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Burla, Mason Garsee
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Oct 10, 2022 -

Silsbee Toyota responded

Thank you so much for the detailed feedback! We are very happy that you feel so comfortable with our team and trust them to take care of you. Thanks for your business, and we'll see you next time! -the Silsbee Toyota family

October 06, 2022

Mason has always been easy to deal with and work with our vehicle. Our vehicle has been there several times for maintenance and is an older Toyota but always helpful to work on it. More

by jmdickerson1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mason Garsee
Report | Print
Oct 07, 2022 -

Silsbee Toyota responded

Jim, thank you for your repeat business and your feedback! We are very pleased to hear Mason takes great care of you. Thanks again, and we'll see you next time! -the Silsbee Toyota team

October 02, 2022

Mason is the best love him Love SILSBEE Toyota Always will get my business. For sure More

by trishann925
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mason Garsee, Tonja Zeno
Report | Print
Oct 07, 2022 -

Silsbee Toyota responded

This is SUCH high praise, and we appreciate it and you! We'll tell Mason you said hello as well. Thank you for your loyalty! -the Silsbee Toyota team

September 30, 2022

I needed a ride home while getting my Tundra worked on and they had a porter take me home!! Top notch service! More

by TRIOBO11@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Hinson, Mason Garsee
Report | Print
Oct 07, 2022 -

Silsbee Toyota responded

We're so happy to hear that you had a great experience and were well taken care of. Thanks for both your business and your feedback! -the Silsbee Toyota family

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