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Silsbee Toyota - Service Center

Silsbee, TX

4.7
463 Reviews

463 Reviews of Silsbee Toyota - Service Center

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August 24, 2022

Scheduled my appointment in a timely manner, responsive, on time, and maintenance finished. Will use again. More

by ktcolburn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Liz Harrison
Sep 23, 2022 -

Silsbee Toyota responded

Thank you for your feedback and your business! We look forward to working with you in the future. -the Silsbee Toyota team

August 13, 2022

We have been customers of Silsbee Toyota for many years having purchased our first RAV in 1995. Since then we have purchased a Highlander and two more RAVs. We have always found everyone to be friendly, he More

by GLENBEK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracy Poland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mason Garsee
Sep 15, 2022 -

Silsbee Toyota responded

What a high compliment this is! Thank you so much for your decades of continued business! We're happy to hear that you feel so positively about your visits with us, and we look forward to working with you for a long time to come. -the Silsbee Toyota family

July 26, 2022

The service was performed in half the time I had been told which was a pleasant surprise. More

by MESMITH1959
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mason Garsee
July 26, 2022

Visiting from out of town. Prompt service completed in less time than anticipated. Would recommend. More

by sjgmerrill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mason Garsee
July 15, 2022

It was a pleasure doing business with Amanda. Jordan. She reached out via email and was very clear on the estimates and timing of completion of the service requested/needed. More

by LORI.ALEXANDER4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 11, 2022

Truck was taken to the back at my appointment time and and mechanic was very helpful and explained everything and truck was fixed in no time.. Very professional More

by NJHUBB2001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 08, 2022

As always, great service, friendly staff and reasonable prices. Clean comfortable waiting area with coffee and donuts provided. More

by LB1685
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Walter Stephens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Elmore, Jim Shirey, Sarah Hinson, Mason Garsee
June 29, 2022

Super friendly staff that will bend over backwards to help you. Waiting room is very accommodating with drinks/snacks while you wait. More

by SMACKEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Shirey, Mason Garsee
June 29, 2022

Came in without an appointment and Mason worked me right in. Great group to work with. More

by chelsie20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mason Garsee
June 20, 2022

Excellent customer service. Always a pleasure doing business with the folks at Silsbee Toyota. Took time to correctly diagnose the problem then took the proper action to resolve More

by THARGRO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessie Bier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2022 -

Silsbee Toyota responded

Thank you for your continued business and for sharing your experience! We're happy to hear we were able to address your vehicle concerns. Looking forward to seeing you next time! -the Silsbee Toyota service team

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