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Silsbee Toyota - Service Center

Silsbee, TX

4.7
480 Reviews

480 Reviews of Silsbee Toyota - Service Center

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June 11, 2022

Friendly staff and Great Service. I have bought two vehicles from here. When I get ready they will continue to get my business. As for now they’re keeping my current vehicle in top co More

by T.ROBBINS50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah Hinson
Jun 21, 2022 -

Silsbee Toyota responded

Thank you for the feedback and the kind words! We love being peoples' "go-to." Thanks for your business, and we look forward to working with you again in the future! -the Silsbee Toyota team.

June 10, 2022

Always like coming to Silsbee Toyota always met with a smile always informative what is being done to the truck that day fast service in a comfortable place to sit More

by BACRRT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mason Garsee
Jun 21, 2022 -

Silsbee Toyota responded

Thanks for the kind words! We love that you like coming here. Thanks very much for your business, and we look forward to working with you in the future. -the Silsbee Toyota team

June 04, 2022

The staff is courteous; prices seem to be reasonable; location is only 15 minutes from my house More

by TXCHERYLAJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Hinson
Jun 21, 2022 -

Silsbee Toyota responded

Cheryl, thanks for your business and your feedback! We appreciate you and we look forward to working with you in the future. -the Silsbee Toyota team

May 30, 2022

This was a nice dealership. The atmosphere was quiet and restful. The people were friendly and helpful. More

by JCORBELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah Hinson
Jun 21, 2022 -

Silsbee Toyota responded

Thanks for your feedback and your business! We look forward to seeing you next time. -the Silsbee Toyota family

May 25, 2022

The last time that I was in there for a . 99¢ oil change I was out 15 minutes after my scheduled appointment. More

by GGORSICH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Hinson
Jun 21, 2022 -

Silsbee Toyota responded

Thanks for sharing your feedback and experience! We value your repeat business and we look forward to seeing you next time. -the Silsbee Toyota team

May 17, 2022

Great service, friendly staff. Highly recommend this dealership. Wait time was minimal. Thanks Silsbee Toyota! More

by texasbornone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mason Garsee
May 17, 2022

I arrived before my appointment time because I was in the area and they brought my car right in got the service done quickly and It was great! I was gone before my actual appointment time! Thanks Y’all! More

by BUFFYYOUNG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mason Garsee
Jun 21, 2022 -

Silsbee Toyota responded

Thanks for sharing your experience, and thank you so much for your business! We can't always get people out of here before they were even scheduled, but it's a great feeling when we can! Looking forward to working with you next time, -the Silsbee Toyota team

May 16, 2022

The service department at Silsbee Toyota is always helpful and quick to answer questions. When you bring your vehicle in you can expect to be treated with respect and have your service completed quick More

by evanrf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mason Garsee
Jun 21, 2022 -

Silsbee Toyota responded

Thanks for your business and your feedback. We are pleased to hear you have such positive experiences here, and we look forward to working with you in the future! -the Silsbee Toyota team

May 14, 2022

Only dealership have dealt with in over 60 years that displayed professional, HONEST, friendly service and sales !! Jessie Bier is the BEST : give her a raise and shorter hours ! More

by JMLBPC0707
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessie Bier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Stephens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Martin B. in Parts = knows his stuff, excellent service and attitude, Jim Shirey, Mason Garsee
Jun 21, 2022 -

Silsbee Toyota responded

Thanks so much for the EXTREMELY high praise! We hope to always live up to these words. -the Silsbee Toyota family

May 13, 2022

Brought truck in for recall work then after work was performed I had to pay for part of the labor even though my alignment was perfect when I brought the truck in, had to pay for the re-alignment. More

by JOE.COOMBS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Amanda Jordan
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2022 -

Silsbee Toyota responded

Mr. Coombs, please contact me at your convenience to discuss your recent service visit. Thank you. Jessie @ Silsbee Toyota, Service Manager, 409-895-3700

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