Silsbee Toyota - Service Center

Alway polite and prompt service at Service at Silsbee Toyota. Thank you for the coffee and donuts. Toyota. Thank you for the coffee and donuts. More

Great experience with the Service dept! Courteous and professional…took care of my tire promptly (I had scheduled an appointment). professional…took care of my tire promptly (I had scheduled an appointment). More

Service department does a very good job and is very friendly and accommodating to the customer friendly and accommodating to the customer More

Very nice people. Had to wait longer than expected for a tire rotation, very clean waiting area tire rotation, very clean waiting area More

Super star service! Tracy Poland is awesome to work with on the sales side, and Mr. Mason Garsee makes it easy to get in for service, provides transportation back to my job while I wait and speedy service s on the sales side, and Mr. Mason Garsee makes it easy to get in for service, provides transportation back to my job while I wait and speedy service so that I'm back on the road in no time. So thankful for our hometown Toyota dealership! More

The staff is very friendly and efficient. They always do a great job with my vehicle. a great job with my vehicle. More

It would be nice to receive a complimentary wash with an oil change. Volkswagen provides that service. oil change. Volkswagen provides that service. More

Service was fast. Keep me posted on all of the details. Car was fixed on first time to dealership. Car was fixed on first time to dealership. More

Service has always been decent. The facility is clean and nice, which helps, but again, nothing that sets it apart from any other dealership. I will say, the wait time is getting longer and longer. I had a nice, which helps, but again, nothing that sets it apart from any other dealership. I will say, the wait time is getting longer and longer. I had an 11:00 am appointment for an oil change and tire rotation. I arrived at 10:35 and checked in. My service advisor came and spoke with me around 11:45 am regarding my vehicle and said it was just about finished. My vehicle was not ready until 12:40 pm. Over two hours for an oil change and tire rotation? I think I’m going to have to find another place to use. Sorry, Silsbee Toyota, I don’t have that kind of time to waste. More

I ask sale person that can u wash my van he was tell that u have to pay $35 dollar if I go to different delays they don’t charge for wash any way. u have to pay $35 dollar if I go to different delays they don’t charge for wash any way. More