Silsbee Toyota - Service Center

We were greeted by a young man who was friendly, thorough and professional, Our car was taken away and in about a half hour we were advised of progress and given the option of supplemental work, which we dec and professional, Our car was taken away and in about a half hour we were advised of progress and given the option of supplemental work, which we declined at this time. Shortly after we were able to pay our bill and leave. Overall it was a pleasant experience.. More

Everyone was friendly and courteous. Excellent service. Vehicle was fixed right the first time and returned to me in perfect condition. Vehicle was fixed right the first time and returned to me in perfect condition. More

Dealer replaced 19 month old factory junk battery under warranty in timely manner and checked system warranty in timely manner and checked system More

Sarah, Mason and Jessie took care of me right away. I couldn't have asked for better customer service. I will only use Silsbee Toyota, Silsbee, TX, for all of my vehicle needs. couldn't have asked for better customer service. I will only use Silsbee Toyota, Silsbee, TX, for all of my vehicle needs. More

Very prompt and thorough. No high pressure to get extra maintenance work done. Pleasant waiting room. maintenance work done. Pleasant waiting room. More

Awesome people to deal with. Keep you informed the whole way. Fast and friendly dealership way. Fast and friendly dealership More

Got me in and out in under a hourEnjoyed talking with Got me in and out in under a hour Enjoyed talking with Walter Steven’s while waiting Got me in and out in under a hour Enjoyed talking with Walter Steven’s while waiting More

. I came in to have a key made for an older Toyota we purchased. Service was fast and Mason Garsee was very helpful. Love Silsbee Toyota! purchased. Service was fast and Mason Garsee was very helpful. Love Silsbee Toyota! More

AWESOME EXPERIENCE! Every single time! Customer service called me to remind me I was at 5000 miles and needed to come in. Appointment was made for next morning. Greeted with a smile, learned something new called me to remind me I was at 5000 miles and needed to come in. Appointment was made for next morning. Greeted with a smile, learned something new about my vehicle features AND received a complimentary ride to work with a very nice gentleman who shared the same music interest as myself, but was willing to change the music to whatever I preferred. This is my 3rd vehicle purchase from Silsbee Toyota and I can promise it wont' be my last. From sales to customer service following the purchase - TOP NOTCH! I <3 Silsbee Toyota! More